The Chop House - Sevierville

Review summary

1. L

   Leslie

   Western NC

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   We have ate here many times and this was the first time my steak has been overcooked. Our waitress was very slow and only checked on us once. For the price I expected better. Very disappointed this time
   

   The Chop House - SeviervilleResponded 3 days ago

   Providing an excellent dining experience is important to us, and we're sorry to hear about your steak and service, Leslie. Please contact us via our website to discuss your review and how we can address these concerns. Thank you.
   

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2. S

   Shelby

   Coastal Georgia

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was good and it was a busy day so we tried to be respectful. But the service was awful, our server was nowhere to be found most of the time
   

   The Chop House - SeviervilleResponded 3 days ago

   Providing excellent service is our priority. We appreciate your feedback on the food and understand your concerns about the service, which was not up to our standards. Please reach out through our website, referencing your review and the platform, so we can address these concerns.
   

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3. L

   Latricia

   Nashville

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful! Made a quick reservation and they took us quick.
   

   The Chop House - SeviervilleResponded 7 days ago

   It's fantastic to hear everything was wonderful during your visit, Latricia. We're pleased our team could accommodate your quick reservation. Looking forward to your next dine with us!
   

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4. J

   Jeremiah

   Miami

   1 review

   4.0

   1 review

   Dined on 27 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was tasty. Fancy atmosphere but not too fancy. Real fireplace was nice. Wait staff was polite enough.
   

   The Chop House - SeviervilleResponded 7 days ago

   We're delighted you enjoyed the delicious food and appreciated our elegant atmosphere. It's great to hear the fireplace added to your experience, and our team was polite. Looking forward to welcoming you back soon.
   

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5. B

   Buddy

   Indiana

   3 reviews

   3.0

   3 reviews

   Dined on 27 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Hostess was rude to my elderly parents. They needed a little more time to get to a table. Won’t be back.
   

   The Chop House - SeviervilleResponded 3 days ago

   We genuinely strive to provide an inviting experience for all guests, Buddy. We apologize for your recent experience and appreciate you bringing this to our attention. Please reach out via our website and reference your review and the platform so we can address your concerns.
   

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6. J

   Jennifer

   E. Tennessee

   10 reviews

   5.0

   10 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love all the Christmas decorations! Fireplace was lit, great atmosphere! Food was hot, which I appreciate!
   

   The Chop House - SeviervilleResponded on 27 November 2024

   We love that you enjoyed the festive decorations and cozy atmosphere! The fact that you appreciated the hot food means a lot to us. Thank you, Jennifer!
   

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7. S

   Sherrie

   E. Tennessee

   8 reviews

   5.0

   8 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great waitress & delicious food. Highly recommend!
   

   The Chop House - SeviervilleResponded on 26 November 2024

   We're happy to hear about the delicious food and excellent service. Your recommendation means a lot to us!
   

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8. K

   Katherine

   Raleigh

   14 reviews

   5.0

   14 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fantastic as always. One of the things I always love here is the size of the baked potatoes. This time mine was half the size of the one my husband got. That was the only complaint I have. They need to use the smaller potatoes for something else.
   

   The Chop House - SeviervilleResponded on 22 November 2024

   We're glad to hear you love dining with us, Katherine, and we appreciate your feedback about the baked potatoes. We aim to provide a consistent experience for our guests. Looking forward to your next visit!
   

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9. K

   Kenny

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was prepared perfectly, service was very good 👍
   

   The Chop House - SeviervilleResponded on 20 November 2024

   Food prepared perfectly and very good service is wonderful to hear, Kenny. Your feedback means a lot to us, thank you!
   

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10. W

    William

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We loved the Chop House! We accidentally arrived early for our reservation and they were very busy, but managed to accommodate us without a long delay. Service was prompt and attentive and very pleasant. The food was delicious. We really loved the salads, which were extraordinarily tasty. Steaks were perfect! Portions were generous. Seating was comfortable, and it was a relaxed and enjoyable experience.
    

    The Chop House - SeviervilleResponded on 18 November 2024

    We’re happy you enjoyed your experience at The Chop House, William. It’s wonderful to hear how you appreciated both the prompt and attentive service and our delicious food, especially the steaks and salads. We’d love to welcome you back soon!
    

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