The Chop House - Sevierville

Review summary

1. c

   cardfoto

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our 10th trip to Chop House, and it is consistently great. I love the menu and price/value experience. Kudos to this restaurant. I can always count on it.
   

   The Chop House - SeviervilleResponded today

   Thanks for being a loyal guest. We're happy to hear you've had consistently great experiences with us. Your appreciation for our menu and value means a lot. We look forward to welcoming you for your 11th visit!
   

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2. L

   Laurie

   VIP

   Atlanta Metro

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was super friendly and very informative about the meal options! Will return again!
   

   The Chop House - SeviervilleResponded today

   Laurie, we're so glad you enjoyed the friendly and informative service from our team member. Looking forward to welcoming you back for another excellent dining experience!
   

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3. OT

   OpenTable Diner

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Delicious food!! Would definitely recommend for a delicious steak and salad.
   

   The Chop House - SeviervilleResponded today

   Thank you for the fantastic feedback! We are happy you enjoyed the steak and salad as well as the excellent service. We look forward to welcoming you back for another superior dining experience!
   

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4. C

   Chris

   VIP

   New Orleans

   20 reviews

   2.0

   20 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Worst Chop House we have ever been to! Drinks took forever. Salads came out before appetizers and had to be sent back. It took 20 minutes just to get a bottle of wine. One of the steaks had to be sent back because it was over cooked. Bathrooms and floor were dirty. Never again at this location.
   

   The Chop House - SeviervilleResponded 1 day ago

   We aim to provide a superior dining experience and regret any disappointment, particularly regarding drinks, salads, and your steak, Chris. Please reach out via our website referencing your review on OpenTable so we can address your concerns. Thank you.
   

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5. L

   Laura

   VIP

   E. Tennessee

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate many places during the holidays and this was by far the best food and service we received! We didn’t feel we were being rushed either and that’s a big plus!
   

   The Chop House - SeviervilleResponded 1 day ago

   Thank you, Laura! We're delighted you enjoyed the food and service during your visit, and it's fantastic to hear that you felt relaxed without being rushed. We can't wait to welcome you back for another superior dining experience!
   

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6. j

   julie

   Orlando

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had a 7:30 reservation. Hostess said they had 20 reservations for that time! We had to wait nearly 25 minutes before being seated. Hubby ordered the ribeye medium. Came very well done. My filet was cooked perfectly. But overall, we were disappointed.
   

   The Chop House - SeviervilleResponded 2 days ago

   We appreciate your feedback, Julie, and are sorry to hear about the wait time and your husband's ribeye. Our goal is to ensure every part of your dining experience is excellent. Please contact us through our website and reference your review. Thank you!
   

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7. B

   Boyce

   E. Tennessee

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Hostesses were not friendly at all! It’s as if we were a bother to them. They didn’t understand how to use OpenTable reservations. They told us that our table was not ready yet they seated 3 other 2 person groups that were walk-in. If you go there don’t use the reservation service. If you don’t want to eat with screaming kids, you might try the bar area because kids are everywhere in this restaurant. It is not a cozy couple atmosphere. Food prices are reasonable and well prepared, served hot with little wait. Samantha was our server and she was excellent! Perfectly attentive and friendly. We won’t go back to this location again but will go to the Kodak location. Fewer kids and better atmosphere.
   

   The Chop House - SeviervilleResponded 2 days ago

   Boyce, we're grateful for your feedback and pleased to hear Samantha provided excellent service and well-prepared meals. We aim to provide a welcoming environment and we're here to address concerns. Please share your experience on our website referencing this review.
   

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8. t

   tony

   VIP

   Miami

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, good food, great ambiance. Service was very good.
   

   The Chop House - SeviervilleResponded 3 days ago

   Thank you, Tony, for your kind words about our ambiance and service. We're happy to hear you enjoyed your dining experience with us!
   

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9. B

   Brian

   Louisville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always delicious and we’ve never had a bad experience. Our server Meg is always a delight and we try to request her whenever possible.
   

   The Chop House - SeviervilleResponded 4 days ago

   Thank you for sharing your thoughts, Brian. We're delighted to know that Meg always adds to your superior dining experience. We look forward to serving you again soon!
   

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10. J

    Jeffrey

    Jacksonville

    8 reviews

    3.0

    8 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    They did not have enough help... Waitress was stressed out to the enth degree and had way too many tables. I gave her four stars for effort
    

    The Chop House - SeviervilleResponded 4 days ago

    Thank you for sharing your experience. We appreciate your recognition of our team member's efforts. Please reach out via our website and reference your review on OpenTable, as we strive to provide a superior dining experience.
    

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