The Chop House - Kingsport

Review summary

1. L

   Lynne

   E. Tennessee1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a wonderful evening, with a party of 9. Server was excellent, and food was consistent with prior experiences. Thank you for being the best option in Kingsport, always!
   

   The Chop House - KingsportResponded today

   Thank you for allowing us to host your party of nine, Lynne! We're glad to be your top choice in Kingsport and that you found the food and service excellent once again. Your continued support means a lot to us!
   

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2. G

   Gary VIP

   Western NC65 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service is always exceptional. The Prime Rib was dynamite and Brittany our server was fantastic!
   

   The Chop House - KingsportResponded today

   Gary, thank you for the wonderful feedback! We're delighted to hear that both the prime rib and Brittany's service made your visit exceptional. Looking forward to your next dine with us!
   

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3. K

   Katrina VIP

   Western NC46 reviews

   2.0

   Dined on 22 March 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 3

   Disappointed in this experience. We eat at Chop House regularly and this was my husband’s choice for his big birthday dinner. Very disappointed at the end of the meal after they brought him a small birthday dessert - to see there was a charge for the birthday dessert. After spending $200 on a meal - it is a bit of an insult the restaurant charged for a small 1/2 birthday dessert.
   

   The Chop House - KingsportResponded 7 days ago

   We strive to provide a superior dining experience, Katrina, and we want to address your concerns about the birthday dessert. Please contact us through our website and reference your review on OpenTable. Thank you for bringing this to our attention.
   

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4. B

   Bernie VIP

   Louisville43 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always on point—very consistent, as always. We started with their spinach queso dip. My wife loves their Southwest Grilled Chicken Salad and I most often get the Chophouse Pork Chop, which I did again today. Their Prime Rib is fantastic as well. Never disappointed with the quality of the food and service here. Good value as well. Cheers!
   

   The Chop House - KingsportResponded on 23 March 2025

   Consistency and quality are key for us, Bernie, and we're glad to hear our team delivered! It's wonderful to know that your favorites like the Southwest Grilled Chicken Salad and Chophouse Pork Chop continue to please. We look forward to welcoming you and your wife back soon!
   

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5. D

   Dave

   Unspecified1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very nice evening. The food was delicious, and the server was very friendly and attentive.
   

   The Chop House - KingsportResponded on 23 March 2025

   We're delighted to know you enjoyed a delicious meal and friendly, attentive service, Dave! Your kind words mean a lot to us, and we hope to welcome you back for another wonderful evening soon.
   

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6. D

   Deb

   E. Tennessee2 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a hit! Servers and management are excellent, and the food is held to a high standard!
   

   The Chop House - KingsportResponded on 21 March 2025

   Thanks for your glowing review, Deb! We're happy to hear our team and the quality of our food made your visit exceptional. Looking forward to having you back soon!
   

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7. J

   Jennifer

   E. Tennessee7 reviews

   3.0

   Dined on 17 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Food was not as good as usual. My ribs were too charred, my corn was burnt. Bathrooms were filthy. When I mentioned to the hostess about the bathroom, they both just looked at each other and said nothing to me.
   

   The Chop House - KingsportResponded 4 days ago

   We sincerely apologize for the experience you had with your ribs and the condition of the bathrooms. Providing superior dining experiences is our aim. Please contact us through our website and reference your review on OpenTable so we can address your concerns.
   

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8. T

   Todd

   Charleston17 reviews

   3.0

   Dined on 16 March 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was not as good as it normally is. Eat there often on Sunday. Was not up to par
   

   The Chop House - KingsportResponded 4 days ago

   We appreciate your feedback, Todd. We're committed to a superior dining experience each time you visit, and it seems this wasn't the case. Please share your contact info via our website referencing your review on OpenTable, so we can address your concerns.
   

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9. OT

   OpenTable Diner VIP

   New Orleans8 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite restaurant and it didn’t disappoint!! The corn tamales were bigger and better!! Service was great she forgot a few things( nothing major) but was quick to correct . Would definitely recommend.
   

   The Chop House - KingsportResponded on 6 March 2025

   Thanks for sharing your delightful experience. It's wonderful to hear you enjoyed the corn tamales and the attentive service at your favorite restaurant. We look forward to welcoming you back for another excellent dining experience!
   

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10. R

    Ruth

    Charleston4 reviews

    5.0

    Dined on 24 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was fun and attentive. The food was amazing!
    

    The Chop House - KingsportResponded on 26 February 2025

    We appreciate your kind words, Ruth! It's wonderful to hear that our team member's attentive and fun service, along with the amazing food, made your visit special. We look forward to welcoming you again for another superior dining experience.
    

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