The Chop House - Dayton

Review summary

1. B

   Bill

   Columbus

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was very slow. The server was nice enough but didn’t check on our table very often. We had to ask for drink refills. We ordered our drinks first, when she came back with our water, we ordered appetizers. The appetizers came out before we got our drinks from the bar. We ordered our dinners midway through the appetizers. We waited for some time and finally asked the waitress if she could check on our food. It still took some additional time to finally come out and then it was only warm. The edges of the breaded, oven baked scrod was over cooked. All in all, not a great experience. I must note that our waitress gave my wife a dessert, on the house, for her birthday.
   

   The Chop House - DaytonResponded today

   We strive to provide excellent service, and your feedback about the timing of your meal and drinks is valuable, Bill. We're glad your waitress celebrated your wife’s birthday with a dessert. Please reach out on our website referencing your review on OpenTable so we can address your experience.
   

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2. D

   Dan

   Atlanta

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   Made a reservation through Open Table for 3 at a table. None were available when we arrived. We were placed in a small corner booth and then had to find our server. Was prompted to get up to find our server as the booth behind us (and yes the back of the seats moved ever time those customers moved) was seated well after us and had drinks. I ordered the special rib eye-medium rare, came out very rare. Overall, I had eaten there before and enjoyed it, I am now second guessing a third trip.
   

   The Chop House - DaytonResponded today

   We appreciate you sharing your recent dining experience with us, Dan. Providing a superior dining experience is important to us, and we would like to understand more about your reservation and service concerns. Please visit our website and reference your review on OpenTable.
   

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3. M

   Mark

   VIP

   Cincinnati

   16 reviews

   3.0

   16 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Not an upscale place. Wait staff was fine but going through the motions. Drinks took WAY too long to come out. Food was not bad. 108 for 3 with one drink and no dessert or apps. Won’t go back.
   

   The Chop House - DaytonResponded today

   We appreciate your feedback, Mark. Our aim is to provide a superior dining experience, so it's concerning to hear about your experience with drink service. Please contact us via our website to reference your review on OpenTable so we can address your concerns. Thank you.
   

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4. J

   Jesse

   Unspecified

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at the chop house I reserve a table earlier Table was ready Service was timely manner Food was heated good I clean my plate Price was well worth it
   

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   The Chop House - DaytonResponded 2 days ago

   We're delighted to hear your first visit with us was a success, Jesse! It's excellent that everything from the service to the meal met your expectations. We can't wait to have you back for another superior dining experience!
   

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5. R

   Renee

   VIP

   Cincinnati

   18 reviews

   2.0

   18 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The chop house has let me down tonight my steak that I received was well done supposed to be medium well.my husband bought ribs his were charred so they turned around and gave us new items and they were OK but sounds to me like not a place to be, the manager came over and was not very sympathetic in my opinion at all not a good night for Chop House not at all and we go there a lot.
   

   The Chop House - DaytonResponded today

   We aim to provide a superior dining experience, and we regret hearing about your steak and ribs, Renee. Our team strives to be guest-obsessed, and we want to learn more. Please contact us through our website and reference your review on OpenTable so we can address these concerns.
   

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6. R

   Rod

   VIP

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very friendly service. Food is absolutely excellent - especially filet mignon.
   

   The Chop House - DaytonResponded 4 days ago

   Thank you, Rod. We're glad you enjoyed the excellent food and our friendly service. Your mention of the filet mignon means a lot to us. We appreciate your feedback and hope to welcome you back soon!
   

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7. D

   Demetrius

   Columbus

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a reservation at 9:00 when I got there told me it wouldnt be until 9:30, didn’t get my food until 10:45 horrible first experience.
   

   The Chop House - DaytonResponded 6 days ago

   We regret that your first experience did not meet expectations, especially with the wait times for your table and meal. Please reach out through our website and mention your review on OpenTable so we can address this further.
   

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8. C

   Cooper

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Valentine’s Day weekend, great service but pretty busy
   

   The Chop House - DaytonResponded 7 days ago

   Thank you, Cooper, for spending Valentine's Day weekend with us! We're glad you appreciated the service during such a bustling time. Looking forward to seeing you again soon!
   

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9. C

   Chrissy

   Hawaii

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   awesome experience, great service and the food was delicious!
   

   The Chop House - DaytonResponded 7 days ago

   We're delighted to hear you had an awesome experience with us, Chrissy! Thank you for sharing your thoughts on our great service and delicious food. We look forward to your next visit.
   

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10. k

    katie

    Cincinnati

    2 reviews

    1.0

    2 reviews

    Dined on 16 February 2025

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 3

    We were sat an hour after reservation time. 5 out of the 8 steaks within our party were over cooked.
    

    The Chop House - DaytonResponded 6 days ago

    Katie, we aim to provide a superior dining experience and regret to hear about the wait and steak preparation. Please contact us through our website referencing your review so we can address your concerns. Thank you.
    

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