The Chocolatier Restaurant + Bar

Review summary

1. MH

   MichelleH

   Philadelphia2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Allison, our waitress, was a delight! She was fun and happy. Everyone should be like Allison with customer service. Everyone made sure my food allergy was addressed. Everyone was friendly. Super experience. Thank you!
   

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2. S

   Susan

   Philadelphia7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waitress was amazing! So sweet with our grandkids. Made a birthday very special.
   

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3. JC

   JamieC

   Philadelphia2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Sadly the Chocolatier just is not good. It’s way overpriced for the area and quality of food. The noise level was high and the ambience is generic. We had the chicken nachos which was ok at best. The chicken was dry and it could use more toppings. I ordered the risotto and it was mush. My husband had the classic burger and that actually was ok. Our server however, was friendly and attentive.
   

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4. CB

   ClintB

   Philadelphia15 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The food is mediocre at best. Basically an expensive bar food experience with too many “heavy” items. At least half of the menu items are fried. It appeared that the beer, wine and cocktail selection and preparation was the focus. Not the food. Our server was great! Noise level was high as it is deemed a family place.
   

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5. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exquisite yet casual and also awesome food and service, definitely will and are going to be coming back again and again
   

   The Chocolatier Restaurant + BarResponded 6 days ago

   Thank you for the amazing review! We’re so glad to hear you enjoyed the perfect balance of exquisite yet casual dining, along with great food and service. We can’t wait to welcome you back again and again for more fantastic experiences!
   

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6. OT

   OpenTable Diner

   Pittsburgh1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fun family restaurant! A bit pricy, but it is a vacation restaurant, so no surprises there.
   

   The Chocolatier Restaurant + BarResponded 6 days ago

   Thank you for the wonderful review! We’re so glad to hear you had a fun experience with your family. We completely understand that vacation dining can be a bit pricier, but we’re thrilled that you enjoyed the food, service, and ambiance. We hope to welcome you back soon for another great experience!
   

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7. OT

   OpenTable Diner

   Greater Boston2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with staff and the food was wonderful. Reservation system was flawless.
   

   The Chocolatier Restaurant + BarResponded 6 days ago

   Thank you for the fantastic review! We’re thrilled to hear you had such a great experience with our staff and enjoyed the food. We’re also glad to know the reservation system worked smoothly for you. We look forward to welcoming you back for another wonderful visit!
   

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8. A

   AmyJo

   Philadelphia1 review

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The meal was very good, the room was charming, but took almost an hour to receive the meals, even though we gave the entire group order weeks in advance. It would be very helpful as a motorcoach tour group to have better group menu options and dairy free options for our guests with food allergies. Also, would be nice to have updated information on Google Maps for how to enter as a motorcoach, or even to have been given some instructions via email as a group, since the entrance and parking lot system is so exhaustive. Hope to try again.
   

   The Chocolatier Restaurant + BarResponded 6 days ago

   Hi AmyJo, Thank you for your detailed feedback. We sincerely apologize for the issues you faced with the meal timing, menu changes, seating, and parking. We understand the challenges of coordinating a large group and regret that we didn’t meet your expectations. Your feedback is invaluable, and we’ll work on improving group menu options, ensuring better communication for dietary needs, and providing clearer parking instructions for motorcoach groups. We also apologize for the delays in receiving your meals and the seating arrangement. We hope you’ll give us another chance to improve your experience next time.
   

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9. J

   Jasmin

   Hawaii1 review

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nice spot. Family friendly. Food is okay not overall impressed with it especially with the pricing.
   

   The Chocolatier Restaurant + BarResponded 6 days ago

   Hi Jasmin, Thank you for taking the time to leave a review! We're glad to hear that you found us family-friendly and enjoyed the lively atmosphere. We appreciate your feedback about the food and pricing, and we’ll definitely take it into consideration as we continue to improve. We hope to have the opportunity to provide you with a better experience next time!
   

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10. T

    Terry

    Philadelphia2 reviews

    2.0

    Dined on 23 February 2025

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 2

    Our wait for food and drink was very long. It was very noisy as all tables around us were waiting for food For the price we paid I did not feel that the service and atmosphere aligned
    

    The Chocolatier Restaurant + BarResponded 6 days ago

    Hi Terry, Thank you for your detailed feedback. We're truly sorry to hear about the delays and the noise level during your visit. We understand how frustrating it can be to wait for both food and drinks, and we sincerely apologize for the excessive wait times. It’s also concerning to hear about the water on the floor, and we will address this with our team to ensure safety and comfort for all guests. We take your comments seriously and will work to improve both the service speed and the overall atmosphere to make sure every guest has a more enjoyable experience. We truly appreciate your honest review and hope you’ll consider giving us another opportunity to provide a better dining experience in the future.
    

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