The Charles

Review summary

1. M

   Marty

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We look forward to celebrating our son’s birthday here each year. This was our 4th year in a row and it never disappoints! Wonderful service, and the food is amazing. The speak easy is a gem too. We enjoy after dinner drinks there. We will definitely continue to come back!
   

   The CharlesResponded today

   Hi Marty, We're honored to hear that you choose The Charles for your son's birthday celebrations each year! It's heartening to know that you find our service and food to be wonderful. We're also thrilled that you enjoyed after-dinner drinks in our speak easy. We truly appreciate your continued patronage and look forward to serving you again next year! Warm regards, The Charles Management Team
   

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2. OT

   OpenTable Diner

   VIP

   Dallas

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I was a huge fan of the Mr. Charles so I was excited to try out the original Charles restaurant. The food was excellent! Everything was presented exquisitely and the flavor combinations were delicious! I would absolutely come back here for the food and the service was very attentive. My only thing is the acoustics are loud and I wish the music had been turned down just a little bit as it forced everyone to speak over it making it difficult to hear other people at my table.
   

   The CharlesResponded today

   Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and found our service to be attentive. We're sorry to hear about your experience with the acoustics though - we truly appreciate your feedback and will take it into consideration for future improvements. We're glad to know that you'd consider returning and we look forward to welcoming you back! Best wishes, The Charles Management Team
   

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3. H

   Henry

   VIP

   Dallas

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again the food and service was excellent. If you haven't dined here you must put it on your list of restaurant's to frequent.
   

   The CharlesResponded today

   Thanks for visiting us, Henry! We're thrilled to hear that you enjoyed your experience at The Charles. It's always a pleasure to know that our efforts to provide excellent food and service are appreciated. We're also glad to hear that we're one of your favorite restaurant's to frequent. We're committed to maintaining the high standards you've come to expect from us. We look forward to serving you again soon. Best regards, The Charles Management Team
   

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4. A

   Amanda

   Tahoe

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time start to finish! From the moment we pulled in to valet, you could tell that service was their priority. Winter and Rome were fantastic and so helpful, couldn’t have asked for better! The food was top tier, especially the pasta. I am gluten free and being able to order pasta that is house-made and INCREDIBLY delicious was a highlight for me. Not to mention, every item I ordered came out as a gluten free option without me ever having to ask. Spectacular experience and will definitely go again!
   

   The CharlesResponded 2 days ago

   Hi Amanda, We're thrilled to hear that you had a wonderful time at The Charles! It's great to know that Winter and Rome made a positive impression on you. We take pride in our gluten-free options and are glad we could accommodate your dietary needs. We're also thrilled you enjoyed our pasta, especially the house-made variety. Your kind words mean a lot to us and we look forward to welcoming you back for another spectacular experience soon! Best wishes, The Charles Management Team
   

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5. S

   Shoncey

   VIP

   Dallas

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience as usual. I love this place
   

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   The CharlesResponded today

   Thanks for the feedback, Shoncey! We're thrilled to hear that you had a wonderful dining experience at The Charles. It's always a pleasure to serve you and we're glad we could meet and exceed your expectations. We look forward to welcoming you back soon! The Charles Management Team
   

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6. E

   Erin

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charles (our baller server) was fantastic! He offered suggestions and knew the menu very well.
   

   The CharlesResponded 2 days ago

   Hello Erin, Thank you so much for dining with us! We're thrilled to hear that you had a fantastic experience at The Charles. It's wonderful to know that your "baller" server Charles was able to assist you with suggestions, knew the menu well, and that you enjoyed your time with us. We always strive to provide top-notch service and it's great to hear that it was reflected in your visit. We appreciate your feedback and look forward to welcoming you back soon! Best regards, The Management Team at The Charles
   

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7. S

   Sean

   VIP

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first time to Charles...Great food! Great selection of wine choices!
   

   The CharlesResponded 3 days ago

   Thanks for the review, Sean! We're thrilled to hear that you enjoyed your first visit to The Charles. It's truly rewarding to hear that our food, wine selection, and service met your expectations. We strive to provide an exceptional dining experience for all our guests. We look forward to welcoming you back for another great experience! The Charles Management Team
   

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8. D

   Dakota1

   VIP

   Houston

   15 reviews

   5.0

   15 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great Christmas eve dinner at The Charles! My girlfriend and I along with her sister enjoyed great food and wonderful Christmas atmosphere enough that our plan is to do it again next year.
   

   The CharlesResponded 4 days ago

   Thanks for visiting us, Dakota! We're thrilled to hear that you and your girlfriend enjoyed our Christmas Eve dinner at The Charles. It's always a pleasure to know that our food, atmosphere, and service met your expectations. We're already looking forward to your next visit next year! The Charles Management Team
   

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9. m

   molly

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is outstanding and never disappoints. It was a little crowded sitting at a table by the bar, and noise made it hard to hear people at our table and our waiter. Service was excellent. Can't wait to go back!
   

   The CharlesResponded 4 days ago

   Hello Molly, We're thrilled to hear that you enjoyed our food and found it to be outstanding. We apologize for the noise and the crowded seating during your visit. We're glad your service was excellent and that you're looking forward to returning. Your feedback means a lot to us. We look forward to serving you again soon! Please feel free to note on your visits that you would like a quieter area, so that we may best accommodate you! In the meantime, I'll add a note for your next visit! Best, The Charles Management Team
   

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10. K

    Kelcey

    Dallas

    1 review

    5.0

    1 review

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Charles never disappoints! They always take incredible care of us, and last night was no exception. Our waiter (I wish I could remember his name!) was hands down the best server I’ve ever had in Dallas—so attentive, charming, and genuinely delightful. He made our experience unforgettable. As for the food, it’s perfection every time. The spicy shrimp pasta has to be my favorite dish in Dallas—bold flavors, perfectly cooked, and just the right amount of heat. I could eat it every day! The Charles has mastered the art of creating a warm, welcoming atmosphere while delivering top-notch service and food. We’ll be back again and again!
    

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    The CharlesResponded 4 days ago

    Hello Kelcey, Thank you for your wonderful review! We're thrilled to hear that you had an unforgettable experience at The Charles. We're glad that our attentive service and our Spicy Creste Di Gallo made a positive impact on your visit. Our pasta program is all thanks to our wonderful team, and I know hearing your words of praise means a lot to them. Your kind words are greatly appreciated and we look forward to welcoming you back soon. Best regards, The Charles Management Team
    

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