The Cellar

Name: The Cellar
Address: Charlestown Rd, Saint Austell, Cornwall, United Kingdom, PL25
Telephone: 01726 68598
Price range: £25 and under
Rating: 4.3

4.3

8 Reviews

£25 and under

Wine Bar

Make a booking

2 people

19 Dec 2024

7:00 pm

Booked 2 times today

Great for fine wines
Great for creative cocktails
Neighbourhood gem

Welcome to the Cellar we look forward to serving you.

Additional information

Dining style
Casual Dining
Price
£25 and under
Cuisines
Wine Bar
Hours of Operation
Dinner Daily 4:00 pm–9:00 pm
Phone number
01726 68598
Website
https://www.thelongstore.co.uk/
Payment Options
Mastercard, Visa
Dress code
Business Casual

Location
Charlestown Rd, Saint Austell, Cornwall PL25
Area
St. Austell
Parking details
None
Additional
Bar/Lounge, Dog Friendly

What 8 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3

4.3 based on recent ratings

4.2Food
4.4Service
4.4Ambience
4Value

Noise • Energetic

8 Reviews

A
Al
Cornwall
1 review
5.0
1 review
Dined on 15 November 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Another lovely evening in what’s becoming our favourite place to go on a Friday.Nice atmosphere,good service,lush food and great wine.xx
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J
Jane
Cornwall
5 reviews
5.0
5 reviews
Dined on 19 August 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We thoroughly enjoyed our visit to the Cellar, and enjoy the way we can choose as we go along. Delicious nibbles and then small bites and sides - the mix and quality of food was excellent (as we know the Longstore food is) Expensive? Possibly, but we loved it ! Thanks
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OT
OpenTable Diner
Cornwall
1 review
2.0
1 review
Dined on 1 June 2024
1. Overall 2
2. Food 2
3. Service 3
4. Ambience 2
We regularly go to the longstore (which is LOVELY) but they had no availability, so the cellar was suggested as it has the same menu and uses the same kitchen. However, our table for 8 was actually 3 small round tables next to each other with chairs that were too low for the tables. It is a very small room which was busy, loud and not at all relaxing. We were sat in the open doorway which had people and dogs in and out constantly. There was 1 member of staff behind the bar who was helpful and did her best. We were asked if we were ready to order but hadn't even seen the menu, she went and got them and we asked for the specials board, which she said they don't really offer but agreed to get it after telling us our table was needed before 8. We ordered, with the only request being the porterhouse having no onions or onion puree on it. When it eventually started to arrive, the hake was tiny but tasty, the 2 steaks were much smaller than usual and the porterhouse had onions and puree on. One was sat waiting as their burger arrived Much later and one of the steaks, ordered rare was medium. The sides came down just as the last mouthful of hake was being eaten and I told the server the steak was overcooked. They offered to cook a fresh one. They were up and down the stairs to bring condiments and drinks but it just wasn't practical as people were finishing before they got back with what was needed. 2 sauces paid for didn't arrive until we sent them back up again. No vinegar or salt and pepper were available either. Everyone had finished and I had eaten my chips, so I went to the bar and asked them to forget the steak as it still hadn't come. She apologised and said it takes 20mins to cook from fresh, I said thanks but we need to be off the table soon anyway. 5 mins later a waiter arrived with my steak and I said the same to him,he asked me to have it anyway. I ate alone,it was still overcooked but better and he kindly took it of the bill. Drinks-Yes, Food-NO!!!
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OT
OpenTable Diner
London
1 review
1.0
1 review
Dined on 31 May 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Our dining experience didn’t even begin. I booked a table 10 days prior, and on the evening of the booking, just one hour before, I had a message on the opentable app to say that they had a private event so would only be serving small dishes to everyone else. I tried to call them 5 times between this message and the booking but no one answered. We decided to go and see what the small dishes involved (mainly because we were all coming from different houses and there was not enough time to do anything else). When we arrived they showed us the menu…just starters…bread, potato shavings etc. They apologised but then actually divulged that they had known the message wasn’t sent that morning and still did nothing about it until that evening. They didn’t offer us anything to make it up to us so we just had to leave. We all felt really let down. This is a rare night out that we had been looking forward to. What didn’t help was the fact it was the half term break, so everywhere was busy which really limited our options for the rest of the evening. Save to say, I will not be returning or recommending.
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OT
OpenTable Diner
VIP
London
6 reviews
4.0
6 reviews
Dined on 25 May 2024
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
We love the long store, but had dinner downstairs in the cellar. The cellar is great for drinks, but the food wasn’t particularly hot when it got to us, which I guess is due to it coming down the stairs. There was also only one waitress working in the cellar covering the bar and tables.. would be better to have two on to ensure guests aren’t waiting to order more drinks etc. The waitress was lovely though, she went upstairs to take a photo of the specials board for us. We also got complimentary potato shavings, as there was a bit of a wait on food. The food is always great, just a shame it wasn’t hot. Wouldn’t put us off coming back, but just drinks in the cellar next time and food upstairs.
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ZD
ZoeD
London
1 review
5.0
1 review
Dined on 12 April 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Gorgeous food, great service and lovely atmosphere. Also, great cocktails 😊
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B
Brocky
VIP
Bristol
1 review
3.0
1 review
Dined on 1 March 2024
1. Overall 3
2. Food 2
3. Service 5
4. Ambience 5
We love the 'Cellar' and are a regular user but it just feels the quality is not as it used to be. My wife had the Hake but it was not as ordered and had to wait for another. My Pork Belly Rib was just so fatty with the majority of it being left. I appreciate what pork belly is and have had before but this was just poor Please get back to your previous high levels. Hope the feedback helps....
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DB
DanielB
Cornwall
1 review
5.0
1 review
Dined on 26 February 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
As always, great food and service even in a freezing cold evening in February. The Cellar never fails to deliver. Strongly recommended.
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FAQs

The Cellar is rated 4.3 stars by 8 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19 Dec 2024

7:00 pm

Booked 2 times today

Charlestown Rd, Saint Austell, Cornwall PL25

Additional information

Area
St. Austell
Hours of Operation
Dinner Daily 4:00 pm–9:00 pm
Price
£25 and under
Cuisines
Wine Bar
Dining style
Casual Dining
Dress code
Business Casual
Parking details
None
Payment Options
Mastercard, Visa
Additional
Bar/Lounge, Dog Friendly

Website
https://www.thelongstore.co.uk/
Phone number
01726 68598

The Cellar

Make a booking

Additional information

Menu

What 8 people are saying

Overall ratings and reviews

FAQs

How is The Cellar restaurant rated?

Is The Cellar currently accepting bookings?

Make a booking

Additional information