The Carbon Bar

Review summary

1. H

   Heather

   Toronto

   29 reviews

   vip
   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can’t say we had one issue. We loved everything we ordered. The ceasar salad was excellent too. The brisket had such a distinct flavour and was so tender. The pork belly burnt ends were saucy and apple flavoured goodness. They have an unbelievable bourbon list. We loved sitting up at the bar. Wouldn’t sit anywhere else. Cheers
   

   The Carbon BarResponded 2 days ago

   Thank you for the great review Heather! I'm happy that you had a great visit with us, and that you were able to try and enjoy some of our extensive bourbon options. We look forward to seeing you again soon! Kayvan Esmaili General Manager
   

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2. C

   Carolyn

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We ate here for my husband's birthday. We had the empanadas for a started, and they were really good. Unfortunately the mains were not good. I had the ribs and they were probably the worst ribs I ever ate. Extremely fatty and little flavor. Service wasn't great either. Our waitress never came back to the table after she gave us the meals and we wanted ketchup but she never came back until the meal was finished. We ordered dessert and they forgot about it and then brought it out when we were already finished our coffees. I was disappointed in the meal. Probably wouldn't return.
   

   The Carbon BarResponded 3 days ago

   Hi Carolyn, thank you for taking the time to leave detailed feedback about your visit. I am very sorry that your experience at The Carbon Bar wasn't up to your expectations, we will be reviewing this internally. When you have a moment could you please send me an email at kayvan@thecarbonbar.ca, I would like to be able to speak with you further about this - and would love the opportunity to invite you and your husband back to make things right. Thank you, and I hope to hear from you soon, Kayvan Esmaili General Manager
   

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3. OT

   OpenTable Diner

   Toronto

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Ismet waa great, very knowledgeable and had great suggestions
   

   The Carbon BarResponded on 14 November 2024

   Thank you for leaving us a review! I'm happy that Ismet was able to offer you some great suggestions on your visit. We look forward to seeing you again. Kayvan Esmaili General Manager
   

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4. E

   Elizabeth

   Toronto

   8 reviews

   4.0

   8 reviews

   Dined on 7 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We visited The Carbon with friends who had been to the restaurant before. Our service was very good. We shared the Pit shareable platter for 4. Everything was delicious, but there wasn’t enough pulled pork, which in my opinion was the best meat on the platter. We were told there would be French fries as well, but were disappointed to only get one serving for 4 adults. In hindsight it would have been better to have received 2 (1 to share between 2) If we were back in the area we would definitely return, but order more fries.
   

   The Carbon BarResponded on 11 November 2024

   Hi Elizabeth, thank you for the review and the feedback! Please send me an email next time you are in the area and going to visit us and I will set up your reservation and make sure that you and your group are well taken care of. kayvan@thecarbonbar.ca. Thank you, Kayvan Esmaili General Manager
   

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5. D

   Devon

   Jackson Hole

   1 review

   5.0

   1 review

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was great. The food was incredible and the atmosphere was perfect. Our waitress was very efficient and accommodating!
   

   The Carbon BarResponded on 6 November 2024

   I am happy that you had an amazing visit with us Devon! Thank you for taking the time to leave us a review. Kayvan Esmaili General Manager
   

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6. G

   Grant

   Toronto

   1 review

   2.0

   1 review

   Dined on 2 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Hostess tried to rush us out asking us to box our meal while we were half way through the meal. Server brought refills for drinks as we got the bill and charged us (non alcoholic).
   

   The Carbon BarResponded on 4 November 2024

   Hi Grant, I am sorry that you had a bad experience on your visit to The Carbon Bar. When you have a moment could you please email me at kayvan@thecarbonbar.ca. I'd like to be able to get some more information about your visit, and to have the opportunity to make things right with you. Thank you, Kayvan Esmaili General Manager
   

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7. A

   Anna

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   We had the ribs and the ribeye steak and shared the cornbread. The food was all amazing. Everything was delicious and the drinks were also very good. The service was quite bad. We ordered a rye and ginger with “no fruit” and it came with a lime. Not a big deal, but wasn’t what we ordered. Our food took a very long time to come. The table next to us got their food before us but sat down and ordered after us. It was exactly an hour before our main courses came. Our waiter regularly checked on both tables next to us, with his back to us and never turned around to check on us. We had to flag him down to ask for anything and eventually asked someone else who was taking our plates away if we could get the cheque. This was after we had piled all our dishes up to make space on the table. Our waiter didn’t ask if we needed more drinks or dessert. After we ordered from him he never really showed up again. We would probably have ordered more drinks had he stopped and asked us at any point during the many times he walked past and checked on the other tables. I would expect much better service at a restaurant of this calibre.
   

   The Carbon BarResponded on 4 November 2024

   Hi Anna, thank you for the review, and detailed feedback. I am sorry that you were unhappy with the service that you received during your visit, this is definitely not our standard. When you have a moment could you please email me at kayvan@thecarbonbar.ca. I'd like to be able to get some more information about your visit, and to have the opportunity to make things right with you. Thank you, Kayvan Esmaili General Manager
   

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8. s

   sig

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great night out with excellent food, service and value. A bit noisy in there though.
   

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9. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was an amazing dining experience! We did the taste the carbon bar menu and all menu items were fantastic. The best ribs I’ve ever had!
   

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   The Carbon BarResponded on 6 November 2024

   Thank you for the 5 Star review! It is great to hear that you enjoyed our ribs on your visit, and that you had an amazing experience with us. We look forward to seeing you again next time. Kayvan Esmaili General Manager
   

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10. A

    Al

    Toronto

    31 reviews

    vip
    4.0

    31 reviews

    Dined on 26 October 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Good group night out at Carbon Bar. It had been a while but service and food were excellent.
    

    The Carbon BarResponded on 1 November 2024

    I am happy that you and your group enjoyed your visit with us Al, and everything was as good as you remembered! Kayvan Esmaili General Manager
    

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