The Brook Bistro

Review summary

1. S

   Siobhan

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service from our very friendly waitresses. The food was superb; we took so long over it that we had to move upstairs for dessert as another table was booked in but this was not an issue. Highly recommend.
   

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2. C

   Caroline

   South Wales

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, amazing and friendly service, always lovely evening there. This place is a little gem
   

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3. B

   Belinda

   London

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Friend & I make a booking every few months for lunch, & today we met up & eat stunning food. Pate, Lamb & Crumble £22.95pp at lunch time. Great customer service as always
   

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4. T

   Theresa

   South Wales

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Sunday Roast and all four of us cleared our plates! It was delicious. Lovely attentive staff. Great atmosphere will certainly go again.
   

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5. S

   Sarah

   South Wales

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experiences The staff were friendly and attentive. The food was delicious and well presented. It is my third visit and I will be going back again.
   

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6. S

   Sarah

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely surroundings, service was amazing. Food was gorgeous. Would highly recommend.
   

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7. P

   Penny

   South Wales

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab restaurant. Cannot fault it - always amazing food and atmosphere, together with great service. We’ll be back again soon. Brook Bistro goes from strength to strength!
   

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8. S

   Sharon

   South Wales

   1 review

   3.0

   1 review

   Dined on 9 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   The good was delicious but we left early after we ate as it was so noisy there with a roudy table of people next to us We couldn’t hear each other talk.
   

   The Brook BistroResponded on 10 November 2024

   Thank you for your feedback i'm so glad you enjoyed your meals and Im sorry the table next to you were chatting a bit to loud for your liking but any restaurant worth its salt on a Saturday night will be busy and the two tables that were sat next to you were not overly noisy. I've also just observed your visit on the camera and can see no problem with you conversing all throughout your visit and that you did not bring any issue up with the team (if this is not the case then please accept my apologies). We are expanding the restaurant and will be opening an are that will be mainly for tables of two so hopefully on your return this might work better for you. Thank you for your visit and we look forward to seeing you soon. Kindest Regards, Darren
   

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9. A

   Anna

   South Wales

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. I had the chicken supreme and the mushroom sauce was incredible. Two had the lamb and one a lamb tagine, they all said how good it was. Clean plates all around and the service was excellent.
   

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10. C

    Carol Ann

    South Wales

    1 review

    3.0

    1 review

    Dined on 8 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Too many tables and dinners making the noise level dreadful. I met with friends but we were hardly able to hear each other speak. My friend also wanted her steak medium rare and had to Send it back due to it being over cooked. Trying to accommodate too many people which spoils it
    

    The Brook BistroResponded on 9 November 2024

    Thank you for your feedback we do appreciate it. We were as team surprised by criticism and by the word dreadful we do feel this is somewhat harsh. We did not detect any problem with conversing with you ourselves and we certainly weren't made aware of this issue by any of you durinng you 2.5 hrs long visit.# With a menu offering of £18.95 for two courses the idea would even be able to be in business and pay all of staff if we did less tables is not an option. The slightly overdone 6oz steak was remedied with minutes by our kitchen team and the lady that ate this said it was delicious, as you all did about your meals. We hope you will return to see us again but we can't guarantee it will be quiet though.
    

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