The BOX on the Water

Review summary

1. C

   Carla

   Sydney

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just lovely, great service and food, amazing location and lookout.
   

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2. K

   Kerry

   New South Wales

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and setting were beautiful. Expensive, but for a celebration we enjoyed it immensely.
   

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3. R

   Ryan

   New South Wales

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The grazing box was delicious for every course and a good size. The service was excellent and the view outstanding. No faults at all
   

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4. D

   Don

   New South Wales

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 5

   The food is not great. Friendly staff and great location.
   

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5. j

   john

   Sydney

   15 reviews

   vip
   4.0

   15 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent restaurant. Great menu. Lovely location. We have visited many times and will surely be returning again in the near future. Can highly recommend to anyone who seeks a smart sociable location on the Coast.
   

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6. B

   Brian

   New South Wales

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceeded expectations. Amazing location, top shelf service from our waiter and some seriously tasty food. A great way to spend a couple of hours with friends. Go for an outside table if the weather is kind
   

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7. T

   Tim

   New South Wales

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely superb service and our food was amazing.
   

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8. D

   Dayle

   New South Wales

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service was a stand out. Very very good Thankyou. Had a Lovely time
   

   The BOX on the WaterResponded on 11 November 2024

   Thanks for visiting Dayle, hope to see you again soon!
   

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9. W

   Walter

   Sydney

   2 reviews

   3.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   We have been to the venue a couple of times, but this time it was so loud it was unbearable so we had to cut our dinner short. We asked to changed tables to an external table but this couldnt be accommodated due to the number of reserved tables ( empty mind you)
   

   The BOX on the WaterResponded on 11 November 2024

   Thanks for your review Walter, I'm sorry to hear you were left disappointed this time. Our weekends are so busy and if the doors aren’t up then it can get quite noisy due to having so much glass, plywood and concrete that doesn't lend itself well to soft furnishings. It’s an ongoing issue for us and unfortunately we are yet find a solution. As we do take reservations both inside and outside, it is common for us to be fully booked outside on weekends and as you arrived early, its likely that the empty outside tables were still waiting on their booked guests to arrive. I would recommend requesting an outdoor table in your next booking so that you can be accommodated outside if the doors are shut.
   

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10. C

    Celeste

    New South Wales

    1 review

    1.0

    1 review

    Dined on 1 November 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    To call your meal a ‘seafood feast’ is a complete sham. 6 fresh prawns, 4 oysters, passionfruit for the 1st dish. 2 cooked king prawns, a few sardines, mussles (4 shells of which had nothing within the shells), some stale bread and soggy chips for the second dish. I asked the waitress what was coming next and she just responds with ‘dessert if you want the menu at a charge’. As we are leaving the young guy out the counter says ‘are you paying’ flings around his eftpos after selecting our table with a balance of $207. Didnt ask how our night was, nothing - just turns his back expecting payment. Another staff member comes to check as she can see my hesitation. Once i have paid only then and i asked how it was. I explained my disappointment, and surprise after only asking once paid. The standard response of ‘oh im so sorry’ and have a ‘good night’ as we wander off to IGA to find something to eat and dessert. Never again will we visit this establishment. A warning to others, avoid avoid avoid, Going off other reviews and previous responses from the management team they clearly dont care anyway, but if this message stops one person from a disappointing night then i am happy.
    

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