The Berkeley Boathouse

Review summary

1. U

   ULTIMA

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Hostess was nice and greeted us immediately We were seated quickly Waitress was friendly and efficient Issue was that all the food came out cold Steak and eggs were cold and steak was not made as ordered we asked for medium well and received medium rare Waffles also cold Food presentation is looks amazing but again food was cold Prices are kinda high $44 for steak n eggs $18 for avocado toast $23 waffles
   

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2. B

   Bel

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We drove down last year for their Christmas menu and despite a delayed wait til they finally opened the restaurant, the food and ambiance was pretty good. we wanted to give them a 2nd chance this Christmas and booked our reservation for 12:30 this year since they opened earlier. As we sat down, we learned they're only serving brunch to our dismay. No where on the website does it say what hours the "christmas special" is served or that its apparently a dinner only menu. This shouldve been made clear on the site as there were other guests also inquiring. The brunch menu was your typical/basic brunch - not even a few Christmasy items to choose from. The Christmas special menu should've been available starting after noon. Don't think we'll be back again next year - this place seems a bit disorganized in general.
   

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3. D

   Dayna

   Los Angeles

   33 reviews

   3.0

   33 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The boathouse is a great location that has fallen into a bit of disrepair. Menu was limited, food a bit over seasoned but good. Quite expensive. You’re paying for the convenience of the location at the hotel I suppose. Evening service was good. Breakfast was less than good. Seemed they over burdened the servers.
   

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4. P

   Peter

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, the staff was friendly and helpful, the dining room was comfortable and well designed. Nothing to complain about.
   

   The Berkeley BoathouseResponded on 9 December 2024

   Dear Peter, Thank you for your kind words! We're thrilled to hear that you enjoyed your meal and found our staff to be friendly and helpful. We strive to create a comfortable and enjoyable dining atmosphere for all our guests. We appreciate your feedback and look forward to serving you again soon at The Berkeley Boathouse.
   

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5. D

   Deborah

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   One of my guest was a vegan and sent her selection back. It was one of her favorite vegan dishes but wasn’t cooked properly. One of my guest and I had the traditional Thanksgiving turkey it was cold, We sent it back and it was returned slightly warmer. It was good when i warmed it at home but cold turkey and mashed potatoes was difficult to try to eat. Others who had Fish and chips raved about it.
   

   The Berkeley BoathouseResponded on 9 December 2024

   Dear Deborah, thank you for taking the time to share your experience at The Berkeley Boathouse. We're sorry to hear that your visit didn't meet your expectations. We always aim to deliver a great experience, and we're disappointed to hear that we fell short this time. We appreciate your feedback about the meal. We always strive to deliver the best quality food, and your comments will help us improve. We hope to have the opportunity to serve you again and provide a better dining experience.
   

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6. S

   Shay

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I went with my boyfriend to talk and grab something to eat . The place was perfect ! we could be quiet or loud without any complaints . Food and service was amazing . Great date night experience
   

   The Berkeley BoathouseResponded on 9 December 2024

   Dear Shay, thank you so much for your wonderful review and for choosing The Berkeley Boathouse for your date night! We're thrilled to hear that you and your boyfriend had a great experience. It's great to know that you enjoyed your time with us, both in terms of the atmosphere and the food and service. We strive to create a comfortable and enjoyable environment for all our guests, and we're glad we hit the mark for you. We look forward to serving you again soon!
   

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7. P

   Pascha

   San Francisco

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our waitress was awesome and the food was great. We are going to come back during the day for the view and to try their brunch!
   

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   The Berkeley BoathouseResponded on 9 December 2024

   Dear Pascha, thank you so much for your review and for giving us a perfect rating! We're thrilled to hear that you enjoyed our food and the view. It's great to know that our waitress made your dining experience even better. We're also delighted that you plan to come back during the day for the brunch. We look forward to welcoming you back!
   

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8. M

   Marina

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I made a reservation for 12:45 and was told the place closed at 1:00 and the only do brunch with a selective menu
   

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9. S

   Susan

   San Francisco

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a hidden treasure! We had been there before in small groups, but we had 8 of us and they were very accomidating.
   

   The Berkeley BoathouseResponded on 5 November 2024

   Dear Susan, thanks for taking a time to leave the review! We're thrilled to hear that you enjoyed your previous visits to The Berkeley Boathouse and that you appreciated our team's accommodation of your large group. We strive to make every visit a special one for our guests. We look forward to welcoming you back soon!
   

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10. J

    Julie

    Chicago

    10 reviews

    5.0

    10 reviews

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful view, we sat outside. Our waitress was wonderful and so welcoming. Excellent food! Exceeded our expectations!
    

    The Berkeley BoathouseResponded on 5 November 2024

    Dear Julie, we're glad to hear that you enjoyed the beautiful view and the food at The Berkeley Boathouse. It's a pleasure to have you dine with us. We're also glad to know that our waitress made you feel welcome and that you exceeded our expectations. We look forward to welcoming you back soon!
    

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