The Bath Priory - The Pantry

Review summary

1. H

   Heidi

   Hong Kong1 review

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely ambience and great food. A lovely choice if you don’t want to go out.
   

   The Bath Priory - The PantryResponded on 1 March 2025

   Thank you Heidi. We look forward to welcoming you back again soon :)
   

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2. K

   Kristian

   London2 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was good - prices a bit steep for what it is. Food was ok, mostly sharing plates. Service was brilliant
   

   The Bath Priory - The PantryResponded on 1 March 2025

   Thank you Kristian for your great compliments about the service was brilliant. We look forward to welcoming you back again :)
   

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3. T

   Tim

   Warwickshire3 reviews

   5.0

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb food in a gorgeous setting and with excellent staff
   

   The Bath Priory - The PantryResponded on 1 March 2025

   Thank you Tim for your great sharing. Looking forward to welcoming you back soon :)
   

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4. S

   Susan

   Gloucestershire2 reviews

   5.0

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We actually had afternoon tea which was superb. Service exemplary. The sandwiches savouries and cakes were delicious. Then freshly baked scones. Tea refills on tap . Highly recommended
   

   The Bath Priory - The PantryResponded on 12 December 2024

   Dear Susan, Thank you so much for visiting for an afternoon tea with us and we are delighted you had a fantastic experience. We look forward to welcoming you back soon. Best wishes, The Bath Priory
   

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5. C

   Connie

   London1 review

   5.0

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful ambience. Exceptional service and lovely beautifully cooked and presented meal. Just a little confused as I thought I had booked a roast dinner on line but at first was brought light meals menu. However it was soon established that we could have the roast meal menu. Also no pics on line of the’Pantry’ as opposed to the ‘Dining room’ so couldn’t appreciate the difference. However very happy with the comfort and relaxed atmosphere for our seniors group for birthday celebration with comfortable dining and lounges for drinks and coffees.
   

   The Bath Priory - The PantryResponded on 12 December 2024

   Dear Connie, Thank you so much for your feedback and we are terribly sorry about the confusion. We are very grateful and most importantly to know that you had a lovely time with your friends for the celebration in the dining room and lounges. We look forward to welcoming you all back to The Bath Priory sometime soon. Kind regards The Bath Priory
   

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6. P

   Paul

   Bath1 review

   5.0

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Staff, Brilliant service and great experience.
   

   The Bath Priory - The PantryResponded on 12 December 2024

   Dear Paul, Thank you so much for this wonderful review and we are delighted you had a fantastic experience. We look forward to your visit with us sometime soon. Best wishes, The Bath Priory
   

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7. T

   Teresa

   Birmingham14 reviews

   5.0

   Dined on 30 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate at The Pantry which is casual dining for 2 nights. The food was delicious and the service exceptional.
   

   The Bath Priory - The PantryResponded on 12 December 2024

   Dear Teresa, Thank you so much for staying with us and we are delighted you had a fantastic experience with the food and service. We look forward to your visit with us sometime soon. Best wishes, The Bath Priory
   

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8. M

   Max

   Washington DC1 review

   2.0

   Dined on 18 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The food was OK but nothing special. The service was ppor. Confused our orders. The wine came too late. After having a long lunch we had a light evening meal. The only offer of bread was a complete bread basket - far too much. When we asked for just 1 roll it was offered grudgingly and thhen when we asked for butter, got a sarcastic reply "Oh, you want butter as well?" Will not go back.
   

   The Bath Priory - The PantryResponded on 12 December 2024

   Dear Max, Thank you very much for providing us with your feedback and sincere apologies about the shortfalls. We shall assure you that all your feedback was discussed with our team and will work very hard on all the shortfalls in our service you mentioned. Kind regards The Bath Priory
   

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9. J

   Julia

   Bristol2 reviews

   5.0

   Dined on 31 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very enjoyable. A birthday treat for a friend. Would definitely recommend.
   

   The Bath Priory - The PantryResponded on 12 December 2024

   Dear Julia, Thank you so much for great to hear that you and your friend enjoyed the time with us. We look forward to your visit with us sometime soon. Best wishes, The Bath Priory
   

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10. L

    Laura

    Gloucestershire1 review

    1.0

    Dined on 11 August 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2

    I booked to celebrate my mum’s 80th birthday, sent emails back and forth with queries relating to ensuring an umbrella was placed above our table due to having elderly guests and originally I requested a flower bouquet for the table for my mother. I didn’t hear back regarding the requests so I arranged flowers elsewhere and cancelled the flowers with the priory. I also reiterated the need for an umbrella for the table as it was extremely hot. We were seated at a table that didn’t have an umbrella and no shade at all. We were attended to so slowly that it was 45 minutes until we got our first drink. We had to request an umbrella three times before it was provided and had to move the table ourselves in order for it to be covered. When the menus were brought they did not bring the child menu (anlthough we clearly had a child with us) and when asked for took a surprisingly long time to arrive. Our sides then arrived 20 mins before the main! Meaning they were cold by the time we ate. They got the order for dessert completely wrong, the tatty uncomfortable rattan seats didn’t have cushions whilst some did and because the waitress was rushed she told me to pay inside even though other customers were happily paying at their tables. I would never recommend this place for a special occasion as it was a huge disappointment, disorganised, cold in approach and chaotic. The staff looked hurried and stressed and two were new and clearly hadn’t been given adequate training and I felt awful for them. For a 5* total and restaurant I expected far more.
    

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