The Avenue - Dublin

Review summary

1. A

   Anita

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server recognized my birthday and noted the food allergies in our party. Our food was brought out in a timely manner and everything was hot and delicious. I would definitely make the drive to go again.
   

   The Avenue - DublinResponded today

   Thanks for the review, Anita! We're thrilled to hear that your birthday celebration was recognized, and our team went out of their way to accommodate your dietary needs. It's wonderful to know that everything was served hot and delicious. We're delighted that you plan to make another trip to The Avenue - Dublin. We look forward to serving you again! Happy New Year! The Avenue - Dublin Management Team
   

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2. G

   Gary

   VIP

   Columbus

   67 reviews

   2.0

   67 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Nick was fine as a server - but food was mediocre at best. Very disappointed. Probably not going back
   

   The Avenue - DublinResponded today

   Hi Gary, We're sorry to hear that you weren't satisfied with the food at The Avenue - Dublin. We strive to provide our customers with quality dishes, and we regret that we fell short this time. We appreciate your feedback and will use it to improve our offerings. We hope you might reconsider and give us another chance to impress you in the future. Best regards, Storm Ivory Dining Room Manager
   

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3. J

   Jessica

   VIP

   Louisville

   17 reviews

   3.0

   17 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We have dined at the Avenue many times but this time was not the stellar experience we are accustomed to having. I understand it was NYE and extremely busy but simple things like clearing off dirty dishes before having some (not all) of our entrees come, waiting a long time for everyone’s entrees to come and never being checked on by our server were disappointing. We ordered the surf and Turf special and had to ask for then wait for butter. By the time everyone had everything they needed the food was cold.
   

   The Avenue - DublinResponded today

   Hey Jessica, Thank you for taking the time to share your feedback. We're sorry to hear that your NYE experience at The Avenue - Dublin didn't live up to your usual standards. We understand that waiting for dishes and the butter can be frustrating, especially on busy nights. We're also sorry to hear about your experience with the service. We always aim to provide excellent service, and we regret that we fell short this time. Your feedback is invaluable, and we'll certainly address these issues. We hope to have the opportunity to serve you better in the future. Storm Ivory Dining Room Manager
   

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4. A

   Alyssa

   Los Angeles

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   It was NYE so I will give the benifit of that, but we had to send both of our steaks back. We go to the Avenue quite often and usually never have an issue.
   

   The Avenue - DublinResponded today

   Hi Alyssa, Thank you for your feedback and for being a regular at The Avenue - Dublin. We're sorry to hear about your recent experience with the steaks. We strive to provide the best quality food and it's disappointing to hear we fell short this time. We value your input and will take it into consideration as we continually work to improve our service. We hope to have the opportunity to serve you again soon. Happy New Year! The Avenue - Dublin Management Team
   

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5. R

   Roo

   VIP

   Columbus

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a very special birthday and were given the private room which made our visit memorable. The food: oysters, twin fillets, filet mignon, linguine with clam sauce, chocolate cake were absolutely sublime. Also, our cocktails were absolute perfection: dirty martini, espresso martini, wine abs port completed the meal perfectly. Thank you for a memorable experience - my new favorite steak restaurant in Columbus.
   

   • 

   The Avenue - DublinResponded today

   Thanks for visiting us, Roo! We're delighted to hear that you chose The Avenue - Dublin for your special birthday celebration and that we were able to make your day memorable. It's wonderful to know that you enjoyed our oysters, twin fillets, filet mignon, linguine with clam sauce, and our cocktails. We take pride in our food and cocktails, so your kind words mean a lot. We're also glad that we could contribute to your memorable experience. We look forward to welcoming you back for another sublime meal soon. Cheers! Happy New Year! The Avenue - Dublin Management Team
   

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6. A

   Amaninder

   VIP

   Columbus

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food! Perfect restaurant for a special holiday dinner with the family
   

   The Avenue - DublinResponded today

   Thanks for the review, Amaninder! We're thrilled to hear that you enjoyed our food and service during your visit to The Avenue - Dublin. We always strive to make every visit special, especially on special occasions like holidays. We're delighted that we could contribute to making your family dinner a memorable one. We look forward to welcoming you back soon! Happy New Year! The Avenue - Dublin Management Team
   

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7. J

   Jean

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful evening. Our waiter was exceptional.
   

   The Avenue - DublinResponded today

   Hello Jean, Thank you so much for your wonderful review! We're thrilled to hear that you had a wonderful evening at The Avenue - Dublin. It's great to know that our team's exceptional service made your experience memorable. We're also glad that you enjoyed our food and found it to be good value. We look forward to welcoming you back soon for another delightful evening. Happy New Year! The Avenue - Dublin Management Team
   

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8. C

   Carol

   VIP

   Columbus

   23 reviews

   5.0

   23 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great food and service, time well spent with my kids
   

   The Avenue - DublinResponded today

   Hi Carol, Thank you so much for your wonderful review! We're elated to hear that you and your kids had a great time with us. It's always our goal to provide excellent food and service, and we're glad we hit the mark for you. We appreciate your support and look forward to welcoming you and your family back to The Avenue - Dublin soon. Happy New Year! The Avenue - Dublin Management Team
   

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9. M

   Maria

   Cincinnati

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Overall not the best experience . Yes they were very crowded so i definitely am taking that into account . We were there 3 hours with a party of 6 , We had no dessert and did not linger , pacing was just very slow . i ordered the strip steak and could barely saw through it with the steak knife . A good third of my steak was complete gristle and couldn’t cut it let alone eat it . We were checked on once by our server right after our food came out , and i hadn’t tasted the steak yet so i didn’t realize how bad the cut was . I think i just got a bad piece , it happens . . I notified the server when he cleared out plates that everything left on the plate was inedible , completely gristle and sinew . I expect a few bites of gristle on a steak but not a third of the piece . Very disappointing experience and not thrilled to have paid full price for an inedible piece of meat . The whole table saw me trying to cut it and struggling . I love the venue and cocktails were great , steak was also cooked properly . I did try to catch our server before the end of the meal but couldn’t locate him to send it back .
   

   The Avenue - DublinResponded today

   Thanks for visiting us, Maria. We're sorry to hear that your experience at The Avenue - Dublin was less than satisfactory. We understand that the wait time and portion sizes didn't meet your expectations, and we apologize for the steak's quality. We value your feedback and will address these issues with our team to ensure a better dining experience in the future. We hope you'll give us another chance to impress you. Storm Ivory Dining Room Manager
   

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10. S

    Sherri

    VIP

    Columbus

    33 reviews

    2.0

    33 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    I’m sad to say this experience was not great. We had early reservations to celebrate our anniversary. It was in our reservation that we were celebrating our anniversary. We decided to sit in the bar area to enjoy happy hour cocktails but also ordered a full dinner. Everything was fine until we ordered dinner. We weren’t in any hurry but the entrees seemed to take an extra long time to come out. When the entrees arrived I cut into my medium rare steak to find it was medium well in the middle and well done on the edges. Disappointing surely but I waited for our waiter and told him. He brought it back to the kitchen. It took a while but then what I assume was a manager came out with a new steak, and asked me to check it. It still wasn’t medium rare but better and I just accepted it. In the end this was a special celebration for our family and it just didn’t feel special. There wasn’t an apology not even from the manager, not a mention of our anniversary and while my husband and son enjoyed their dinners I waited for mine. Just not great. We like The Avenue and will probably return. Just not for an occasion or special dinner. It was just very disappointing overall tonight. They have good salads, great French fries and appetizers we enjoy. I’ll probably just stick with those going forward. I just expect better from this caliber of restaurant and hate to be this disappointed, esp. at these prices.
    

    The Avenue - DublinResponded today

    Thanks for visiting us, Sherri. We're truly sorry to hear that your anniversary celebration at The Avenue - Dublin didn't meet your expectations. We understand how special occasions are meant to be and we regret that we fell short this time. We're glad to hear that you enjoyed our salads, fries, and appetizers, and we appreciate your feedback on the steak. We'll take your comments on board as we strive to improve. We hope you'll give us another chance to make it right in the future. Storm Ivory Dining Room Manager
    

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