The Americano - Atlanta

Review summary

1. M

   Mario

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our anniversary, and the service from the minute we walked in the door was stellar. Food and drinks were great and definitely coming back.
   

   The Americano - AtlantaResponded 4 days ago

   Dear Mario, It was such a pleasure having you dine with us at The Americano Restaurant to celebrate your anniversary! We were honored to have been a part of your special day and delighted that our delicious cuisine and exemplary service added to the occasion. Thank you for your perfect rating, and we look forward to your return! Kindest regards, Daniel Padberg Director of Food and Beverage
   

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2. C

   Christopher

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first time at the Americano and it was amazing. There to celebrate a special friends birthday. All 8 of us loved the food and the restaurant itself. The atmosphere was electric and the decor is sexy and classy. Our sever Jasmine made our experience Top Notch! She was fantastic! Definitely will be coming back! Thank you
   

   The Americano - AtlantaResponded 5 days ago

   Dear Christopher, Thank you for sharing such a glowing review of your experience at The Americano Restaurant. It’s truly delightful to hear that your celebration was so memorable and that every aspect, from the vibrant atmosphere to the elegant decor, enhanced your evening. Knowing that Jasmine’s exceptional service added that extra special touch is rewarding and she will be thrilled to hear your kind words. It’s an honor to have been part of your celebration, and our team looks forward to welcoming you back for many more unforgettable moments. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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3. OT

   OpenTable Diner

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing. The cocktails. The appetizers. The pasta. Please get the branzino and treat yourself. Will be back as soon as possible!
   

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   The Americano - AtlantaResponded on 13 November 2024

   Thank you for sharing such a wonderful review with us! We're thrilled you enjoyed everything, from the cocktails to the branzino. It's always a pleasure when our guests have a memorable experience. We look forward to welcoming you back to The Americano Restaurant soon, so please feel free to join us again anytime. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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4. K

   Kimberly

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food seemed personally prepared for us and was delicious. The fettuccine was prepared table side which was very entertaining. You don’t want to miss the gnocchi either as it was outstanding. Chef’s Kiss!!! You also do not want to skip dessert. The Tiramisu was the best I’ve ever eaten. Everyone from the hostess, Mary Kate, to the waiter, Augustus, and Maitre d were very attentive and accommodating. We will definitely be back.
   

   The Americano - AtlantaResponded on 13 November 2024

   Dear Kimberly, It was a pleasure serving you at The Americano Restaurant! We are delighted you enjoyed our fettuccine and tiramisu and our team's remarkable service. Thank you for your kind words, and we hope you'll consider returning for another exceptional dining experience in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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5. M

   Mark

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best pasta i have ever had; service was outstanding
   

   The Americano - AtlantaResponded on 13 November 2024

   Dear Mark, We're honored to receive such high praise! It's fantastic that you found our housemade pasta to be the best you've ever had and that our service stood out to you. Your kind words are greatly appreciated, and we hope you'll consider returning for another outstanding dining experience in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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6. KO

   KiraO

   Los Angeles

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time we go to the Americano is better than the last. Everything we've ordered has always been top notch. Service is always impeccable. Probably our favorite restaurant in ATL.
   

   The Americano - AtlantaResponded on 13 November 2024

   Dear Kira, Thank you so much for your glowing review! We always strive to provide excellent service and exceptional food for everyone, so we're delighted that we're your go-to destination in Atlanta. It was a pleasure having you here, and we hope you'll consider returning for another phenomenal dining experience in the future. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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7. L

   Londell

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was so delicious. I can’t wait to go back and eat more menu items.
   

   The Americano - AtlantaResponded on 6 November 2024

   Dear Londell, Thank you for taking a moment to share a review about your recent visit. We’re delighted to hear you enjoyed dining with us. Thank you again for your comments and come back soon! Kindest regards, Daniel Padberg Director of Food and Beverage
   

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8. D

   Daminique

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 3 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Celebrated my birthday there and had to leave 30mins into dinner from the horrible experience. The food was very cold and not advised to be the right portion for two people as presented. The cocktail we ordered was borderline alcohol poisoning. We flew in from Houston just to enjoy my birthday dinner and it was a major disappointment. I had to go back to my hotel and order room service wings for my birthday dinner.
   

   The Americano - AtlantaResponded on 6 November 2024

   Dear Daminique, We appreciate your feedback, and we apologize for any disappointment with your birthday dinner. Your comments will be shared with our chef, and we hope you'll give us another try. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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9. B

   Bernardo

   Chicago

   32 reviews

   5.0

   32 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Top quality food, staeks and sides perfect. Caviar fries superb!
   

   The Americano - AtlantaResponded on 4 November 2024

   Dear Bernardo, Thank you for the wonderful feedback! We’re delighted to know the steaks and sides were impeccably prepared, and that the caviar fries exceeded expectations. We look forward to welcoming you back for another exceptional dining experience. Kindest regards, Daniel Padberg Director of Food and Beverage
   

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10. J

    John and Natalie

    Atlanta Metro

    58 reviews

    vip
    1.0

    58 reviews

    Dined on 26 October 2024

    1. Overall 1
    2. Food 4
    3. Service 5
    4. Ambience 4

    We came to The Americano to celebrate our wedding anniversary. It started off great, and the server did a fantastic job. The food overall was quite delicious besides having to send back the gnocchi dish because it was extremely salty. I would recommend this place based on the food unfortunately when we were trying to leave is where they failed miserably. I had a gift card that I wanted processed first as it had a $150 balance on it specifically for The Americano. Unfortunately, the server tried running the full amount of the bill, which was $325. So now I have a gift card that has a zero balance, and I spent 30 minutes on the phone with the company trying to see if we will get the funds back, and they said just to wait and see. The server then processes my personal card twice, so now we have right at $700 processed on that as well. The worst part of all this is that it literally took 40 MINUTES to process our payment in the restaurant. The manager came by and apologized, but this is completely unacceptable. We had to be somewhere else due to time constraints, and we missed that all because of the negligence of this restaurant. I dine out quite often, and this was an absolute disaster of a dining experience, so please be cautious when eating here.
    

    The Americano - AtlantaResponded on 31 October 2024

    Dear John and Natalie, Thank you for choosing to celebrate such a special occasion as your wedding anniversary with us. We’re thrilled to hear that you enjoyed our attentive service and that most of the meal met your expectations; however, we are deeply disheartened by the unfortunate payment experience at the close of your evening. We understand how important it is for our guests to leave on a positive note, and your feedback will be reviewed with our team to prevent such situations in the future. We are grateful for your patience in working through this matter and should you give us another opportunity, we would be honored to ensure a seamless and enjoyable dining experience worthy of the occasion. Kindest regards, Daniel Padberg Director of Food and Beverage
    

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