Terra Gaucha Brazilian Steakhouse - Indianapolis

Review summary

1. c

   candi

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for the first time for Devour Indy and had a great experience. Everything exceeded my expectations from the outstanding service to the meats that kept coming-that flank steak! and don't neglect the hot and cold bars-everyone at the table found a different gem on the bars. AND you can try things you might not order at a restaurant and be pleasantly surprised!
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded today

   Thank you for joining us during Devour Indy and for sharing your wonderful experience! We're thrilled to hear we exceeded your expectations, from the attentive service to the continuous flow of delicious meats. It’s fantastic that the hot and cold bars offered a variety of gems for everyone at your table. We’re delighted you enjoyed exploring new flavors and dishes. We look forward to welcoming you back for another exceptional dining experience!
   

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2. A

   Ashley

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for my husband's birthday dinner, and it was a great experience! The food was very good with a wide variety of both meat and other options. The lemonade was fresh and delicious. Most notable was the service. Everyone was helpful and attentive. We will absolutely be going back!
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded today

   Hello Ashley, thank you for celebrating your husband’s special day with us! We’re delighted to hear that you enjoyed the wide variety of dishes, from the perfectly prepared meats to the refreshing lemonade. It’s especially wonderful to know our team’s attentive service made your evening memorable. We can’t wait to welcome you back for another great experience.
   

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3. b

   bonnie

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   1st visit & everyone was attentive, food was great & plentiful. Staff was good to ck back to make sure, our needs were met.
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded today

   Thank you for choosing Terra Gaucha for your first visit! We’re delighted to hear that our attentive staff and plentiful, delicious food left a great impression. Ensuring our guests' needs are met is always a top priority, and we’re thrilled that you felt well cared for. We look forward to welcoming you back for more memorable dining experiences!
   

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4. C

   Christina

   Indiana

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   We went for lunch on a Monday. It was not too busy, I made reservations so we sat fairly quickly. We sat at our table for what seemed like forever before we were ever acknowledged. It only felt like forever because the 2 tables the were sat after us received bread and water before we were ever acknowledged. When we were finally acknowledged we were able to start the service shortly after. The food was very good and almost everything we had came out very hot. I was disappointed we were never asked at the start what our preference was on the doneness of the meat. We were only asked once and that was by a manager when he noticed our plates were empty. When we finished we ordered a cheesecake to go, it was never brought out we had to ask an employee that walked past us to grab it for us. Overall I had very high hopes but for us the food was great but the service was lacking especially for the price we were paying per person.
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded today

   Hello Christina, thank you for taking the time to share your experience. We’re glad to hear you enjoyed the food, but we’re truly sorry to learn that the service fell short of expectations. Providing attentive and personalized service is a cornerstone of what we strive for, and it’s clear we missed the mark during your visit. Your feedback about the delays, lack of communication, and oversight with the cheesecake is invaluable, and we’ll use it to address these areas with our team. We hope you’ll give us another chance in the future to provide the seamless and enjoyable dining experience you deserve.
   

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5. W

   Warren

   VIP

   Indiana

   86 reviews

   4.0

   86 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   I had heard so many positive reviews and was so looking forward to an upgrade from the Fogo experience. It was not so tonite. The dining experience was fair. The tables are so crowded together. A couple of the people in my party kept having their chairs kicked by the servers walking by. Because there was no coat check, the staff kept walking on the coat when it was kicked off my chair. Our server team took a long time to get us started. We could not get anybody to give us plates. One of the Gaucho’s dropped his drip pan and just stood there and let the meat skewer free drip on the carpet. I told him to use one of the small plates, but he said it was no problem. The problem was that it was dripping between 2 guests. Some of the meat was fabulous. Others not so much. It just felt very chaotic and I have been to several Brazilian steakhouses over the years. We will likely try it again, but it will be awhile. Hopefully they remove some tables in the meantime.
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded 1 day ago

   Hello Warren, thank you for sharing your detailed feedback with us. We're sorry to hear that your experience did not fully meet your expectations, especially on such an anticipated visit. We deeply regret any discomfort caused by the table arrangement and the service delays. Your observations about the handling of the dining area and the inconsistent quality of the meats are noted and will be addressed with our team. We strive to create an exceptional and seamless dining experience for all guests, and your comments will help us improve. We hope you’ll give us another chance in the future to provide a much better impression.
   

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6. G

   Gloria

   Indiana

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a wonderful birthday celebration. Everyone there is considerate, attentive and in constant motion. Food was excellent and meat quality was very good!
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded 1 day ago

   Thank you for celebrating such a special occasion with us! We're thrilled to hear that you enjoyed the excellent food, attentive service, and top-quality meats. Your kind words about our team's dedication mean the world to us. We look forward to hosting you again for more memorable moments, Gloria!
   

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7. L

   Larissa

   Indiana

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m a Brazilian and I can tell, this one we can say is a real Brazilian Steakhouse. Very delicious food.
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded 1 day ago

   Thank you for your wonderful feedback, Larissa! It means so much to hear such high praise from someone who knows Brazilian cuisine firsthand. We're delighted you enjoyed the authentic flavors we work hard to bring to the table. We look forward to welcoming you back soon for another delicious experience!
   

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8. S

   Samantha

   Indiana

   7 reviews

   2.0

   7 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We were really looking forward to our dinner, but quickly regretted our decision. We had a 7pm reservation, but were told they were running about ten minutes late (which is fine). The restaurant was packed full and so loud you couldn’t have a conversation at your table. When we were finally seated we were at a table in the corner of the back room. Our server came and asked for our drink order. We both said we would like to start with water, but would like to see a drink menu. He said he would return with one, but never did. We took to the salad bar and then returned to our table for entree service. Once we started receiving the different meats offered my husband actually bussed our table and got us clean plates because our waiter was no where to be found. The meal comes with a few sides which were never delivered to our table. We had to ask for them and by the time they finally showed up we were full. Someone came by and asked if we were finished eating and we said yes, so rather than just taking our plates, he took everything. At this point we were interested in seeing a dessert menu, but again our waiter was no where to be found. Someone different appeared with our bill (which we weren’t ready for) and then stood at our table until my husband pulled out payment. This server then processed the payment and handed us a receipt. It was such an uncomfortable interaction and we felt incredibly rushed. We definitely won’t be back. For the prices paid I’ll go to Fogo and I know I’ll have better food and much better service.
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded 1 day ago

   Hello Samantha, thank you for sharing your feedback. We deeply regret that your recent visit fell short of your expectations and did not provide the experience we strive to deliver. Your concerns about service delays, communication, and the overall atmosphere are important to us and will be reviewed with our team to ensure such lapses are addressed. Our goal is to create a welcoming and seamless dining experience for every guest, and we’re disappointed we missed the mark for you. We would value the opportunity to learn more and make things right. Sincerely, Terra Gaucha
   

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9. B

   Brittany

   Indiana

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 definitely recommend! We were so amazed by the kind welcoming service. We felt like we’re able to try all the meat selections we wanted. The ribeye, lamb chops and grilled pineapple were our favorites. Tiramisu and an espresso martini topped off our amazing experience. I definitely recommend making a reservation.
   

   Terra Gaucha Brazilian Steakhouse - IndianapolisResponded 1 day ago

   Brittany, thank you for your glowing review! We're thrilled to hear you enjoyed the warm and welcoming service, as well as the variety of meat. Ending your meal with tiramisu and an espresso martini sounds like the perfect touch. Thank you for recommending us, and we look forward to your next visit! Sincerely, Terra Gaucha
   

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10. L

    Lance

    E. Tennessee

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    amazing experience. dessert team had a hick up (just waited a long time), they apologized but we were having a good time anyway because of how helpful the staff are. they asked if we wanted to put our jackets away, pull and push chairs, ask if we would want a specific meat to come over. would totally come back!
    

    Terra Gaucha Brazilian Steakhouse - IndianapolisResponded 1 day ago

    Thank you for sharing your experience, Lance! We're delighted to know you had an amazing time and that our team’s attentiveness and hospitality stood out, even with the slight hiccup. It's great to hear you felt well taken care of and enjoyed the personalized touches. We look forward to welcoming you back for another wonderful visit!
    

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