Telefèric Barcelona - Los Gatos

Review summary

1. OT

   OpenTable Diner

   San Francisco

   1 review

   vip
   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fun atmosphere but was expensive for value that you get.
   

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2. C

   Carlos

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great time, food was very good although portions are small
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Carlos, We're so glad to hear you had a great time and enjoyed the food. We truly appreciate your feedback! Thank you for choosing us and we hope to welcome you back soon! Gracias!
   

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3. S

   Scott

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently excellent! Paella Negra always wins.
   

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4. V

   Vijay

   San Francisco

   6 reviews

   vip
   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Overall the food was just okay. We had high hopes coming in and a couple of the dishes (croquettes and the paella) were very good. The rest of the dishes were average at best. It seemed as if some of the dishes were premade as they came out right away and the temperature was slightly off (hot on the outside and room temp in the middle). The worst dish by far was the pan con tomate. I am not sure if it had been sitting or if the tomato mixture was just too liquidy but the bread was completely soggy. I have eaten pan con tomate before and this is the first time I have seen it that soggy. The cocktails were pretty good but nothing truly stood out.
   

   Telefèric Barcelona - Los GatosResponded today

   Hola Vijay, Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the Croquetas and Paella, though we regret that some of the other dishes didn’t meet your expectations. We always strive to serve our dishes at the perfect temperature. Regarding the Pan con Tomate, we apologize if it wasn't as expected. We aim for it to be served fresh and flavorful, and we’ll review the preparation process to ensure it’s consistently up to our standards. Thank you for your feedback on the cocktails as well. We’ll keep working to enhance the overall dining experience, and we hope to have the opportunity to welcome you back soon. Gracias!
   

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5. C

   Christine

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the appetizers here! Sooooo delicious! Makes a great light, yet delicious meal. Crab croquettes are so rich and super tasty. Also loved the empanadas and gambas ajillo. Presentation is always quite unique and beautiful.
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Christine, Thank you for your kind words! We're thrilled to hear that you enjoyed our appetizers and found them to be delicious. We strive to provide a unique and beautiful presentation for our guests, and it's great to know we hit the mark for you. We're glad you found the crab croquettes, empanadas, and gambas al ajillo to be tasty as well! Thank you for choosing us and we hope to welcome you back soon! Gracias!
   

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6. R

   Rohit

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best experience on Friday night... nice drinks... good food, good service and very lively atmosphere
   

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7. H

   Hao

   Chicago

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Had been waiting for more than 15 minutes after having been seated until the waiter came to take the order
   

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8. C

   Charlene

   San Francisco

   62 reviews

   vip
   5.0

   62 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every dish was perfectly prepared and presented. And all were absolutely delicious. We felt as though we were eating in an upscale European restaurant.
   

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9. C

   Cindy

   San Francisco

   44 reviews

   vip
   4.0

   44 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Paella delicious! Sangria watered down (ask for 2 cubes). They automatically add 20% gratuity (which you might not notice) to the bill then explain it at the bottom as guests paying for their employees' health and addl wages. Not appropriate.
   

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10. J

    Jennifer

    San Diego

    19 reviews

    vip
    3.0

    19 reviews

    Dined on 10 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    I met a friend for lunch at Telefèric on a Sunday in Los Gatos. I had been to the one in PA a couple of years ago and loved it. Was excited to learn they had a LG location and give it a try. It was a disappointment. Service was slow and odd- kept bringing new glasses of ice tea but were not refilling our water glasses even though we asked. Main waiter was barely seen after taking our order. Two dishes came out in reasonable time, then we had a long wait until the next two. Except for one dish, portions were tiny (I know tapas are small plates but they were tiny. Last the warm dishes -papayas bravos and meatballs came out room temperature. We sat outside in the patio area as it was a nice day. But the bench seating was not comfortable - no back, no cushion. Can’t recommend and not sure I’ll go back (to this location at least).
    

    Telefèric Barcelona - Los GatosResponded on 18 November 2024

    Hola Jennifer, Thank you for sharing your thoughts. We're sorry to hear that your experience at our Los Gatos location didn’t meet your expectations. It’s disappointing to know that both the service and the quality of some dishes left you feeling unsatisfied. We regret the delays in service and the inconsistency with dish temperatures and portion sizes. These are not the standards we strive for, and we’ll be reviewing these points with our team to ensure they’re addressed. Additionally, we appreciate your feedback regarding the patio seating and will consider ways to improve the comfort of our outdoor spaces. Your feedback is important to us, and we hope to welcome you back soon. If you'd like to share more details, feel free to reach out to info@telefericbarcelona.c... Gracias!
    

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