Telefèric Barcelona - Los Angeles

Review summary

1. W

   Wendy

   VIP

   Los Angeles

   49 reviews

   5.0

   49 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Teleferic Barcelona is a favorite, for its fantastic paellas, wide selection of tapas and side dishes (love the artichokes), and the uniformly excellent service. For a casual lunch with friends or a celebratory dinner, the restaurant is a gem.
   

   Is this helpful?

   Report
2. J

   John

   VIP

   Los Angeles

   169 reviews

   5.0

   169 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Tapas are outstanding...great, friendly service...check out the market as well for Spanish specialties...
   

   Is this helpful?

   Report
3. D

   Dongze

   Los Angeles

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They gave us a DISGUSTING, PERISHED OYSTER last night. It was deeply covered in sauce and my partner had a bite, and had had to spit everything out. The waiter simply took the oyster away and acted like nothing happened. We cannot even adjust the tip for this disgusting incident. because 18% gratuity is forcefully put on your bill!!!!
   

   Telefèric Barcelona - Los AngelesResponded today

   Hola Dongze, Thank you for sharing your experience. We are deeply sorry to hear about your experience with the oyster, and we completely understand your concerns. At Telefèric Barcelona, food safety and quality are our top priorities, and we take incidents like this very seriously. We also regret that the service response didn’t meet your expectations, and we will work on improving our approach to ensure better handling of such situations in the future. Regarding the service charge, it’s included as part of our commitment to fair wages for all employees, as stated on our menu and website. We would like to discuss your experience further as it is concerning that the server did not acknowledge or address this properly. Please reach out to us at info@telefericbarcelona.c... Gracias!
   

   1 person found this helpful

   Report
4. C

   Cynthia

   VIP

   Los Angeles

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was OK but not as excellent as I expected. The noise level was so high that I could not hear my guest and became very very uncomfortable.
   

   Telefèric Barcelona - Los AngelesResponded 5 days ago

   Hola Cynthia, Thanks for visiting us, Cynthia. We're glad that you came and gave our restaurant a try. We understand that the noise level affected your dining experience and we apologize for any discomfort it caused. Your feedback is valuable and we'll certainly look into ways to improve the ambiance. We hope to welcome you back to Telefèric Barcelona - Los Angeles for a more comfortable and enjoyable experience. Gracias!
   

   1 person found this helpful

   Report
5. A

   Alex

   VIP

   Central Coast

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Food is okay, at best. The service is atrocious! The hostess is also your server and she shouldn’t come anywhere close to a table. She dropped a greasy fork and knife on my fiancé because she didn’t take away our plates/silverware prior to trying to remove the large paella pan. Won’t be going back and you shouldn’t dine here either.
   

   Telefèric Barcelona - Los AngelesResponded 1 day ago

   Hola Alex, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet expectations. We take both food quality and service very seriously, and it’s disappointing to hear that. We sincerely apologize for the incident with the silverware, and we will address this with our team to ensure it doesn’t happen again. It’s crucial for us that our guests feel comfortable and well-cared for, and we understand how this negatively impacted your experience. Your feedback is important, and we’ll be reviewing both our service and the dining experience to make necessary improvements. We regret that we didn’t meet your expectations, but we hope you’ll reconsider and give us another chance in the future. Gracias!
   

   1 person found this helpful

   Report
6. S

   Sandi

   VIP

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my father's birthday tonight the the restuarant did not disappoint! Thanks for excellent food, service and ambience. You made him feel very special! The paella was perfect. The empanadas were amazing. The artichoke hearts are a must and the crispy potatoes in the cream and tomato sauce were super delicious!
   

   Telefèric Barcelona - Los AngelesResponded 5 days ago

   Hola Sandi, We're overjoyed to hear that you chose our restaurant for your father's birthday celebration! It makes us feel great that you would choose us to celebrate something so special. It's wonderful to know that you enjoyed our food, service, and ambiance. We're glad your father felt special and that you enjoyed the paella, empanadas, artichoke hearts, crispy potatoes, and the cream and tomato sauce. Your kind words mean a lot to us. We look forward to serving you again soon! Gracias!
   

   Is this helpful?

   Report
7. T

   Todd

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   This was our second visit after a year and we found the quality of food wasn’t up to their initial standards.
   

   Telefèric Barcelona - Los AngelesResponded on 10 December 2024

   Hola Todd, Thank you for returning to us and sharing your feedback. We’re truly sorry to hear that your recent visit didn’t meet the high standards you experienced during your first visit. We always aim to provide the best possible quality in both food and service, and we regret that we fell short this time. Your comments are valuable to us, and we’ll be reviewing our dishes and processes to ensure we maintain the level of quality our guests expect. We hope you’ll consider giving us another chance in the future to provide the experience you remember. Gracias!
   

   Is this helpful?

   Report
8. L

   Lucie

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   Great food, but ends up being quite expensive for what is.
   

   Is this helpful?

   Report
9. I

   Irene

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks. Definitely going to return
   

   Telefèric Barcelona - Los AngelesResponded on 3 December 2024

   Hola Irene, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our food and drinks. Your kind words mean a lot to us! Thank you for choosing us, we look forward to welcoming you back again soon! Gracias!
   

   Is this helpful?

   Report
10. A

    Ana Sofia

    VIP

    Baja California

    1 review

    5.0

    1 review

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was delicious and the service was phenomenal, great place to go spend a great time
    

    Telefèric Barcelona - Los AngelesResponded on 25 November 2024

    Hola Ana, Thank you for your feedback! We're so happy to hear that everything was to your liking and that you had a fantastic time with us! Providing great food and exceptional service is our top priority, and it’s great to know we hit the mark. Thank you for choosing us and we look forward to welcoming you back again soon! Gracias!
    

    Is this helpful?

    Report