Telefèric Barcelona - Los Angeles

Review summary

1. A

   Ashley

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful, we always have the best time. Thank you!
   

   Telefèric Barcelona - Los AngelesResponded 6 days ago

   Hola Ashley, Thank you for your kind words! We're thrilled to hear that our restaurant has consistently been the best experience for you. We truly appreciate your feedback! Thank you for choosing Telefèric Barcelona, we look forward to serving you again soon! Gracias!
   

   Is this helpful?

   Report
2. B

   Barbara

   VIP

   Los Angeles

   27 reviews

   5.0

   27 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our go to places. Today was the first time for lunch and the first time indoors. Service and food have always been exceptional. Love being able to get just a few appetizers or a full meal with paella. Keep trying different things and haven’t been disappointed.
   

   Telefèric Barcelona - Los AngelesResponded 6 days ago

   Hola Barbara, Thank you for being a loyal Telefèric Barcelona customer and for taking the time to leave such wonderful feedback! We're thrilled to hear that you enjoyed your lunch and found our service and food to be exceptional. Your support means a lot to us! Thank you for choosing us, we look forward to welcoming you back soon! Gracias!
   

   Is this helpful?

   Report
3. N

   Nicola

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great authentic Spanish food as someone who lived in Spain for 2 years, I approve! Also great cocktails + wine!
   

   Telefèric Barcelona - Los AngelesResponded on 19 December 2024

   Hola Nicola, Thank you so much for your wonderful feedback! We're thrilled to hear that our Spanish food earned your approval, especially from someone with such authentic experience. It's great to know you enjoyed our cocktails and wine as well! Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back again soon! Gracias!
   

   Is this helpful?

   Report
4. W

   Wendy

   VIP

   Los Angeles

   49 reviews

   5.0

   49 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Teleferic Barcelona is a favorite, for its fantastic paellas, wide selection of tapas and side dishes (love the artichokes), and the uniformly excellent service. For a casual lunch with friends or a celebratory dinner, the restaurant is a gem.
   

   Telefèric Barcelona - Los AngelesResponded 7 days ago

   Hola Wendy, We're thrilled to hear that our restaurant is a favorite of yours! It's wonderful to know that you enjoy our paellas, tapas, and side dishes, and that our service is consistently impressive. We're also glad that we could make your lunch or celebratory dinner with friends a gem. We truly appreciate your kind words! Thank you for choosing Telefèric Barcelona, we look forward to serving you again soon! Gracias!
   

   Is this helpful?

   Report
5. J

   John

   VIP

   Los Angeles

   169 reviews

   5.0

   169 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Tapas are outstanding...great, friendly service...check out the market as well for Spanish specialties...
   

   Telefèric Barcelona - Los AngelesResponded 7 days ago

   Hola John, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our tapas and found our service to be friendly. It's great to know that our market offerings also added to your experience. We strive to provide an exceptional dining experience and your feedback helps us do just that. Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back again soon! Gracias!
   

   Is this helpful?

   Report
6. D

   Dongze

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They gave us a DISGUSTING, PERISHED OYSTER last night. It was deeply covered in sauce and my partner had a bite, and had had to spit everything out. The waiter simply took the oyster away and acted like nothing happened. We cannot even adjust the tip for this disgusting incident. because 18% gratuity is forcefully put on your bill!!!!
   

   Telefèric Barcelona - Los AngelesResponded on 18 December 2024

   Hola Dongze, Thank you for sharing your experience. We are deeply sorry to hear about your experience with the oyster, and we completely understand your concerns. At Telefèric Barcelona, food safety and quality are our top priorities, and we take incidents like this very seriously. We also regret that the service response didn’t meet your expectations, and we will work on improving our approach to ensure better handling of such situations in the future. Regarding the service charge, it’s included as part of our commitment to fair wages for all employees, as stated on our menu and website. We would like to discuss your experience further as it is concerning that the server did not acknowledge or address this properly. Please reach out to us at info@telefericbarcelona.c... Gracias!
   

   1 person found this helpful

   Report
7. C

   Cynthia

   VIP

   Los Angeles

   8 reviews

   4.0

   8 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was OK but not as excellent as I expected. The noise level was so high that I could not hear my guest and became very very uncomfortable.
   

   Telefèric Barcelona - Los AngelesResponded on 13 December 2024

   Hola Cynthia, Thanks for visiting us, Cynthia. We're glad that you came and gave our restaurant a try. We understand that the noise level affected your dining experience and we apologize for any discomfort it caused. Your feedback is valuable and we'll certainly look into ways to improve the ambiance. We hope to welcome you back to Telefèric Barcelona - Los Angeles for a more comfortable and enjoyable experience. Gracias!
   

   1 person found this helpful

   Report
8. A

   Alex

   VIP

   Central Coast

   3 reviews

   1.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Food is okay, at best. The service is atrocious! The hostess is also your server and she shouldn’t come anywhere close to a table. She dropped a greasy fork and knife on my fiancé because she didn’t take away our plates/silverware prior to trying to remove the large paella pan. Won’t be going back and you shouldn’t dine here either.
   

   Telefèric Barcelona - Los AngelesResponded on 17 December 2024

   Hola Alex, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet expectations. We take both food quality and service very seriously, and it’s disappointing to hear that. We sincerely apologize for the incident with the silverware, and we will address this with our team to ensure it doesn’t happen again. It’s crucial for us that our guests feel comfortable and well-cared for, and we understand how this negatively impacted your experience. Your feedback is important, and we’ll be reviewing both our service and the dining experience to make necessary improvements. We regret that we didn’t meet your expectations, but we hope you’ll reconsider and give us another chance in the future. Gracias!
   

   1 person found this helpful

   Report
9. S

   Sandi

   VIP

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my father's birthday tonight the the restuarant did not disappoint! Thanks for excellent food, service and ambience. You made him feel very special! The paella was perfect. The empanadas were amazing. The artichoke hearts are a must and the crispy potatoes in the cream and tomato sauce were super delicious!
   

   Telefèric Barcelona - Los AngelesResponded on 13 December 2024

   Hola Sandi, We're overjoyed to hear that you chose our restaurant for your father's birthday celebration! It makes us feel great that you would choose us to celebrate something so special. It's wonderful to know that you enjoyed our food, service, and ambiance. We're glad your father felt special and that you enjoyed the paella, empanadas, artichoke hearts, crispy potatoes, and the cream and tomato sauce. Your kind words mean a lot to us. We look forward to serving you again soon! Gracias!
   

   Is this helpful?

   Report
10. T

    Todd

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 8 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    This was our second visit after a year and we found the quality of food wasn’t up to their initial standards.
    

    Telefèric Barcelona - Los AngelesResponded on 10 December 2024

    Hola Todd, Thank you for returning to us and sharing your feedback. We’re truly sorry to hear that your recent visit didn’t meet the high standards you experienced during your first visit. We always aim to provide the best possible quality in both food and service, and we regret that we fell short this time. Your comments are valuable to us, and we’ll be reviewing our dishes and processes to ensure we maintain the level of quality our guests expect. We hope you’ll consider giving us another chance in the future to provide the experience you remember. Gracias!
    

    Is this helpful?

    Report