Telefèric Barcelona - Long Beach

Review summary

1. L

   Leng

   VIP

   Los Angeles

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   While it’s a cute place with great views and lighting the menu is a bit limited. Especially for those who don’t eat seafood. Some more options would’ve been appreciated.
   

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2. J

   Jennifer

   VIP

   Los Angeles

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Wine: they were out of the first two bottles that we requested from the wine list. Apparently there is a new bar manager. That doesn’t really explain why the wine list wouldn’t be maintained better. Food: half of the dishes we got we’re good, but not really great. The other half were just barely OK, but definitely wouldn’t order again. Ambiance: it wasn’t that crowded, but they felt the need to see other tables right next to each other instead of giving everyone a little space to be able to enjoy their evening.  instead it was hard to have a private conversation because the restaurant wasn’t that crowded so really all you heard was the table next to you. Service: service was good. You could tell the server was frustrated with the wine menu. He tried to make things right.
   

   Telefèric Barcelona - Long BeachResponded 3 days ago

   Hola Jennifer, Thank you for sharing your experience. We're sorry to hear that we fell short in a few areas during your visit. We understand how frustrating it can be when your wine selections aren’t available, and we are working on ensuring that our wine list is consistently stocked and up to date, especially with the changes in management. We appreciate your feedback on the food and the seating arrangements. It’s important to us that you enjoy both the flavors and the atmosphere, and we’ll take your suggestions into account to improve. We’re glad to hear that the service was good, and we’ll continue to focus on supporting our team to provide the best experience possible. We’d love to welcome you back to give us another chance to deliver the experience you were hoping for. Gracias!
   

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3. l

   laurie

   VIP

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Beautiful atmosphere, great cocktails. Little pricey
   

   Telefèric Barcelona - Long BeachResponded 3 days ago

   Hola Laurie, Thanks for sharing your thoughts with us! We’re glad you loved the atmosphere and cocktails. We understand that the pricing can feel a bit high, and we always try to ensure that the quality of our food, drinks, and service match the experience. We hope to see you again soon and that we can make your next visit even more special! Gracias!
   

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4. g

   gabriella

   VIP

   Los Angeles

   10 reviews

   4.0

   10 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Nice location, Justin provided great service. Food was fair at best, we ordered crab croquettes; very tasty. Pan con tomate; ok. Kebab skewers; no flavor and empanadas... horrible, the chicken texture was like paste. The drinks were good. However, charging your guest and an extra $3.00 on a $17.00 old fashion with no explanation is not cool. Still do not know why. The worst part was the forced service charge of 20%. It's my fault for not reading the small print better. #1 reason we won't be returning. It should not be the guest responsibility to provide an "equitable" wage to your employees.
   

   Telefèric Barcelona - Long BeachResponded 3 days ago

   Hola Gabriella, Thank you for taking the time to share your experience. We're sorry to hear that not everything met your expectations. We're glad to hear that Justin provided great service and that you enjoyed some of the dishes and drinks. Regarding the $3 charge, we do offer the option to customize certain cocktails, and this extra cost was due to the choice of alcohol and the customization made to the drink. We should have communicated this more clearly, and we apologize for any confusion. As for the service charge, it is included to ensure fair wages for all team members, and we completely understand that it’s a topic of concern. We will definitely take your feedback into consideration to improve our communication going forward and we hope to see you again soon! Gracias!
   

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5. K

   Karl

   VIP

   Orange County

   4 reviews

   4.0

   4 reviews

   Dined on 17 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food is decent, but it doesn’t quite live up to expectations. Compared to what you’d get in Spain, it feels significantly overpriced—but given that it’s in Long Beach, I suppose a premium is to be expected.
   

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   Telefèric Barcelona - Long BeachResponded 3 days ago

   Hola Karl, Thank you for your feedback! We're sorry to hear that we didn't quite meet your expectations. We understand that dining outside of Spain can sometimes create high expectations, especially when it comes to authenticity. We do our best to offer an experience that is as close to the original as possible while adapting to the local context. We also understand that pricing can be a factor, and we work hard to ensure that the quality of our ingredients and service is worth the value. We appreciate your thoughts and hope to welcome you back soon to try more dishes! Gracias!
   

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6. J

   Jay

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Terrible service. Choose elsewhere. We got a pre fixe menu for valentines with a supposed wine pairing. They totally forgot to give us the hors d' oeuvres and there was no rhyme or reason to when we received the wine pairings. It never came with the intended dishes and we had to remind them each time. No one even checked in on us. They didn't even try to make up for it any way. And to add insult to injury they forced an 18% gratuity. Horrific experience.
   

   Telefèric Barcelona - Long BeachResponded on 17 February 2025

   Hola Jay, Thank you for sharing your experience with us. We’re truly sorry that your Valentine’s dinner did not meet expectations, especially on such a special occasion. Missing the hors d’oeuvres, the lack of coordination with the wine pairings, and the overall inattentive service are not reflective of the experience we aim to provide. We completely understand how frustrating this must have been. Regarding the service charge, it’s included to support fair wages for all team members, as noted in our menu and website. We regret if this wasn’t clearly communicated during your visit, and we’ll work on making this more transparent. Please don’t hesitate to reach out to us at info@telefericbarcelona.c... to share more details. We’d love the opportunity to make things right. Gracias!
   

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7. G

   Garrett

   VIP

   Orange County

   19 reviews

   5.0

   19 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and value. We love coming here and the smoked steak paella was excellent.
   

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8. J

   Julie

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We did the pre fixe menu for Valentines Day, and everything was excellent. Every item was unique and delicious and the portions were very generous, especially for the price. Valentine’s Day is always a bit of a gamble since restaurants are so busy, but service was fast and professional and everything went super smoothly. We will definitely be back!
   

   Telefèric Barcelona - Long BeachResponded on 16 February 2025

   Hola Julie, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the pre-fixe menu for Valentine's Day. It’s always a goal of ours to provide unique and delicious dishes, and we’re so happy to know you felt the portions were generous and the service was top-notch, especially on such a busy day. We can't wait to welcome you back for another amazing dining experience. There’s always something new to try, and we’re excited to see you again soon! Gracias!
   

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9. D

   Dwayne

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful tapas lunch. Staff were delightful and very helpful. Great overall experience!
   

   Telefèric Barcelona - Long BeachResponded on 17 February 2025

   Hola Dwayne, We're thrilled to hear that you had a wonderful tapas lunch and that our team made your experience even more enjoyable! At Telefèric Barcelona, we take great pride in offering not only delicious food but also warm and attentive service, so it’s fantastic to know that you felt well taken care of. We hope to welcome you back soon for another amazing meal - there are always more tapas to try and new flavors to discover! Gracias!
   

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10. A

    Alfredo

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 13 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Ham croquetas are to die for and the empanadas were great as well would come again and again well you get the picture.
    

    Telefèric Barcelona - Long BeachResponded on 16 February 2025

    Hola Alfredo, Thank you so much for your wonderful feedback! We’re thrilled to hear that the ham croquetas and empanadas were such a hit. We always aim to provide dishes that bring a little extra joy to your meal, and it's great to know we succeeded. We're glad you had such a positive experience and we can’t wait to welcome you back for more delicious tapas. There's so much more to try on the menu, and we look forward to serving you again soon! Gracias!
    

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