Telefèric Barcelona - Long Beach

Review summary

1. D

   Derrick

   Las Vegas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved everything about it, as authentic as can be from food choices and selection to staff. Definitely will be returning!
   

   Is this helpful?

   Report
2. G

   Gus

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After spending some time in Spain, we missed the traditional Spanish food and Telefèric provided a place to enjoy that once more. The tapas, wine and sangria we had were delicious and we can’t wait to come back for more. The hosts were great, service was great and the ambience was great. Thank you for making this a great outing for my family and I.
   

   Is this helpful?

   Report
3. S

   Sheree

   Key West

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining here. Absolutely loved the decor. Very nice setting. Food and service was great. We pretty much tried every tapa on the menu and my favorite was the paella bomb. The place is dog friendly. I bought my little mini schnauzer puppy. Place was a little loud but he slept through it all.
   

   Is this helpful?

   Report
4. A

   Anne

   Los Angeles

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was there with a group of 8. We had an excellent meal with excellent service. We will return.
   

   Is this helpful?

   Report
5. B

   Bob

   San Diego

   59 reviews

   5.0

   59 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great tasting food and great service. You can’t get this kind of food anywhere around here. It’s all Spanish.
   

   Is this helpful?

   Report
6. R

   Rob

   Orange County

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Was excited to try this new addition to Long Beach. Nice location and a very cool entrance. Decor is great and has a good vibe. Opted to eat at the bar instead..... very nice hostesses were accomodating to the change. Bar looks like a good weekend spot. Greeted by nice bartenders who explained the menu, drinks and concept. Tried the sangria flight which was quite good. Ordered several food options with my friend so we could try different things. Was told oysters were small and they were quite large. Asked what kind they were and was just told "from Iberia" which doesn't say much. Taste was good. The rest of the food we got was pretty underwhelming....tuna tacos which were pretty bland, chori bao, artichoke hearts, cauliflower pops and kebab skewers. Don't have much to say about any of them besides everything tasted good but nothing blew me away. Overall food was quite rich and salty. Was surprised to see an 18% service charge added to the bill without anything said prior. I understand with a large table but 2 people? Final bill of $180 felt like a lot for what we ordered.
   

   Telefèric Barcelona - Long BeachResponded 4 days ago

   Hola Rob, Thank you for sharing your thoughts about your visit. We're glad you enjoyed our location, decor, and the vibe at the bar. It’s great to hear that the bartenders made you feel welcome and that you liked the sangria flight. However, we’re sorry to hear that the food didn’t fully meet your expectations. We take pride in offering flavorful and exciting dishes, so we’ll be reviewing the items you mentioned to ensure consistency in quality and taste. Regarding the service charge, we understand your concern and will work to ensure this information is communicated more clearly moving forward. Please note that the service charge is mentioned on all our physical menus as well as on our website. Your feedback matters, and we look forward to providing a better experience! Gracias!
   

   Is this helpful?

   Report
7. L

   Louis

   Orange County

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Well, as soon as we walked in, we had our table ready. We waited a good 15 min before we were asked if we wanted drinks other than water, we ordered the drinks. Waited another 15 minutes the wear asked to order everything at once as I was told the our waitress it will take about 45 min to get our food. The food was good if I came back. I would only have tapas. The tacos are awesome.
   

   • 
   • 

   Is this helpful?

   Report
8. N

   Nancy

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Empanadas need some Work edges are too crispy the dough is almost too cooked it’s bitter
   

   Is this helpful?

   Report
9. H

   Hannah

   Orange County

   1 review

   1.0

   1 review

   Dined on 17 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Made reservations for my birthday with a large party. We arrive 10-15 mins early and checked in. They stated that they would get the table ready and call us in shortly. Our reservation time arrived and they still did not have our table ready. After 20 minutes they called us in for our table. We get to the table and they set settings for 7 people in a table setting made for 6, with three tables that are meant for 2 people each. We let them know that the reservation was made for 8. They pushed the tables together and added a chair on each end, and the person sitting at the end kept getting people bumped into them as wait staff walked by. They did not wipe the table from the previous meal so we had to ask them to wipe the table. As they wiped the table they spilled all of food onto the benches of where we were supposed to sit. After a total of 40 minutes of waiting we were finally able to sit, 25 minutes past the actual reservation time. Our waiter was good at recommending portions for our large group. However, I did spot him bragging about the amount of tip he would be getting to other wait staff right next to our table which I thought was inappropriate given the extremely sloppy beginning to our reservation. But hey, the auto gratuity probably helps them given the service is so terrible. They “made up” the delay by giving us churros but we had brought our own cake which they took a while to get for us after we had finished eating. Due to all the delays we ended up being the last table and clearly we were getting ready to leave as we had already closed out our bill but rather than approaching us and talking to us they shut off all the lights. I thought it was rude. Regardless, we came for the food. The tapas were great, the greens and signature drinks were great. The Wellington was decent. The lobster paella was dried out, filled about a quarter of the pan. Not much lobster in it at all which was a major disappointment. Overall, I won’t be coming back.
   

   Telefèric Barcelona - Long BeachResponded 4 days ago

   Hola Hannah, Thank you for sharing your detailed feedback. We’re truly sorry to hear about the challenges you faced, especially on your birthday. Miscommunications with your reservation, and service issues are not the experience we aim to provide, and we regret that this happened during your visit to Telefèric Barcelona. While we’re glad you enjoyed some of the food and drinks, we’re truly sorry that the lobster paella didn’t meet your expectations. We take great pride in delivering dishes that delight our guests, and we’ll be addressing your feedback with our team to ensure every detail reflects the quality we strive for. We value your feedback and would appreciate the chance to make things right. Please don’t hesitate to contact us at info@telefericbarcelona.c... Gracias!
   

   Is this helpful?

   Report
10. J

    Jean

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Terrific dining experience! Wonderful service and creative culinary approach to Catalan cuisine. I'll definitely be returning.
    

    Is this helpful?

    Report