SweetWaters on the River

Review summary

1. BG

   BobGeorgette

   Portland

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   You be the judge. The ambiance was pleasant, we were quickly shown to a table and a head waiter/maitre d'it promptly arrived with menus and told us that two dishes were sold out. Then we waited 20 minutes without seeing a waiter or waitress to take a drink order. The head waiter / maitre d'it never approached us during that interval. A waitress who served another section noticed our plight and asked us for a drink and food order. We then observed the headwaiter/maitre d'it directing her to pay attention to her own section. Drinks finally arrived 35 minutes after we were seated. Expensive for what they were--2-3 stars. The food came 15 minutes later--2 bowls of clams--well cooked in a tasteless broth. Also a brusccetta of mushrooms--2-3 stars at best. After 75 minutes, Our check : $70 plus a substantial tip to the waitress who dared to service our table. The head waiter / maitre d'it never approached us again. After paying our check, I had a few words with the manager.
   

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2. M

   Michelle

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Impressive menu, impeccable service and the best ambiance in Eugene! We highly recommend and will be back again.
   

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3. R

   Randall

   VIP

   Palm Springs

   61 reviews

   3.0

   61 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Eugene welcomes the return of this riverside gem. The remodel gives a fresh clean vibe yet retains hints of the past. Current bistro menu is tight but offers good options for all diners. Portion size's are on the large side. Looking forward to seeing more specials in the future.
   

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4. C

   Carter

   Portland

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While a limited menu my party had the scallops and they were great. Service was awesome and nice dining area. Would definitely recommend to others
   

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5. M

   Mindy

   Hawaii

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Horrible first visit…. Out of appetizer and table bread , forgot drinks, food came out cold and there was a hair in my steak.
   

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6. T

   Tanya

   Portland

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Service was very slow. Food was cold, under-seasoned, and the steak was over- cooked. Clams appetizer was overly fishy and the broth was not good. Fish and chips was greasy. When we told the waitstaff of our issues, they were dismissive and no compensation was offered. It was New Years Eve, but they weren't that busy, and seemed to have sufficient staff.
   

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7. W

   Wendy

   VIP

   Cincinnati

   21 reviews

   5.0

   21 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a wonderful dinner with my daughter and finance when visiting from out of town!
   

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8. G

   Ginny

   Portland

   11 reviews

   3.0

   11 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It is such a nice venue. Server was pleasant enough. Took a while from when we were seated until we could order drinks & an appetizer. Calamari to share was just ok. Drinks arrived much later. Ordered dinner took forever to come. My husband’s chanterelle pasta arrived last night, was barely warm. Sent back. Got a new order that was pretty tasteless. Seabass was good. Friends had double pork chops they said were good. Won’t go back til they get their kitchen & service figured out.
   

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9. OT

   OpenTable Diner

   Portland

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   I booked the reservation for a family of 6. The ambiance was nice, but the servers were short staffed. The salmon dinner consisted of a single, small piece of salmon that lacked flavor and was over cooked. Two of the party was unable to attend, so a mediocre meal was over $200.00 very over priced for the food that we were served. Honest opinion. For the price, I expected much more.
   

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10. G

    George

    Portland

    3 reviews

    2.0

    3 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    My soup was brought out at the wrong temperature. Very unacceptable. Server eventually brought out another bowl. Sever put the wrong plates in front myself and guest. I think they are well intentioned but just don't get any training. Looks like management gets a low score.
    

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