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Sustenio - Eilan Hotel, San Antonio, TX

Sustenio - Eilan Hotel

2.9
2.9
693 Reviews
$30 and under
Southwest

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2 people
7:00 pm

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Booked 1 time today
  • Romantic
  • Charming
  • Great for happy hour
Enjoy the diverse flavors of South Texas at Sustenio! Local fresh produce and proteins brought in daily; with influences from Traditional Mexico, Creole and Southern Comfort foods.
Private dining

Private dining

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Dining areas

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    Southwest, Comfort Food, Creole / Cajun / Southern
  • Hours of Operation
    Brunch Fri–Sun 7:00 am–1:00 pm Happy Hour Mon, Thu–Sun 4:00 pm–6:00 pm Dinner Mon, Thu, Fri, Sun 5:00 pm–9:00 pm Sat 5:00 pm–10:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Complimentary Valet Parking for all Sustenio guests
  • Payment Options
    AMEX, Cash not accepted, Discover, Mastercard, Visa
  • Executive Chef
    Adrian Linares

What 693 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.9
2.9 based on recent ratings
  • 2.8Food
  • 3.1Service
  • 3.1Ambience
  • 2.6Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Sustenio at Eilan Hotel offers a welcoming atmosphere with "super friendly" staff and "delicious" dining options for breakfast and dinner. While some guests enjoyed a "good buffet" for Thanksgiving with "excellent" turkey and trimmings, others noted limited menu choices and service delays. The restaurant exudes a classy vibe, albeit with a "hotel/diner" feel.
693 Reviews
  1. Kalisha

    Chicago

    6 reviews

    4.0

    6 reviews

    Dined on 17 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    My friend and I enjoyed the food, no complaints (breakfast & dinner)! They are a little short-staffed, so be patient. They were very hospitable so I didn't mind the wait.

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  2. Lanisa

    Washington DC

    3 reviews

    2.0

    3 reviews

    Dined on 15 February 2025

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    The staff was nice and validated our parking—it’s free valet parking if you’re eating at the restaurant. Besides the makeshift dining area we were in; the ambience was nice. The menu was limited to two choices— steak for two with sides that my partner and I could not eat….. or a beet salad…. Raw fish small plate …. Another fish dish and cherries jubilee…. We did not want to eat. The steak was the only one of the choices we were willing to eat but it was unavailable. I wish it was specified that only a limited menu was being offered. The main dining area was empty— yet we were seated in what I can only assume a “makeshift” dining area. We were not the only people who got up and walked out. This is a review of my experience and not the flavor of the food.

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  3. Stephen

    Washington DC

    1 review

    1.0

    1 review

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Food was terrible…cold. Unseasoned, and overcooked. It took awhile for the Waitress to order our food. It also took awhile for the food to come to the table. This is absolutely not an upscale restaurant.

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  4. Kerri

    San Antonio

    3 reviews

    1.0

    3 reviews

    Dined on 25 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Service was minimal. Brunch coffee was barely warm. All of out food was cold to warm, I sent back the eggs that I had ordered over easy and they came sunny side up, the manager took them back to the kitchen and approximately 40 seconds later returned withe the exact 2 eggs turned over, I was sitting near the kitchen and watching all of this happen while the 2 guys in the kitchen and the manager where laughing . The waitress and the manager said , Sorry you were inconvenienced . I will never return to this restaurant or hotel.

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  5. Terry

    San Antonio

    7 reviews

    3.0

    7 reviews

    Dined on 25 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Before COVID we always went to Sustenio for Mother's Day Brunch, and other special dates. It was fantastic, with many options and quality food and effort. I thought Christmas Day would be the same as it used to be. No where close. They were understaffed, so it took a bit to get seated and order, and you could only order from the menu. The food was just ok, parts of it were great like the potatoes and sausage, but my waffle was totally hard and cold. This will probably be my last time visiting here, which is a shame because it used to be a special place with great food, now just a memory of the past.

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  6. Jonathan

    San Antonio

    1 review

    1.0

    1 review

    Dined on 25 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Despite having a reservation, my party and I waited for over an hour for our food. When we inquired about the delay, we were given no clear explanation, and despite repeated requests, the manager never came to address our concerns. After waiting for an hour and a half with no food or resolution, we had no choice but to leave.

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  7. Leslie

    Greater Boston

    10 reviews

    5.0

    10 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The staff was super friendly. I had breakfast and dinner there and the food was delicious!

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  8. Ashley

    Tampa

    17 reviews

    5.0

    17 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Good buffet for Thanksgiving. Turkey And trimmings were all excellent. Waiter was also very attentive.

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  9. David

    San Antonio

    1 review

    2.0

    1 review

    Dined on 28 November 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Thanksgiving meal was a disaster. Food cool, expensive with additional charges for gratuity, 25%. Food in plastic containers, cranberries and desserts. $65.00 per person plus gratuity and had to ask for water and old coffee.

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  10. Mary Ann

    San Antonio

    2 reviews

    4.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    We have gone several years and this year offered less choices. Everything was lovely and our waitress was phenomenal, but in comparison to past years it was overpriced.

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FAQs

Sustenio - Eilan Hotel offers takeout which you can order by calling the restaurant at (210) 598-2950.

Sustenio - Eilan Hotel is rated 2.9 stars by 693 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm

Select a time

Booked 1 time today
Google Map for Sustenio - Eilan Hotel

18603 La Cantera Terrace, San Antonio, TX 78256

Dining areas

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    Southwest, Comfort Food, Creole / Cajun / Southern
  • Hours of Operation
    Brunch Fri–Sun 7:00 am–1:00 pm Happy Hour Mon, Thu–Sun 4:00 pm–6:00 pm Dinner Mon, Thu, Fri, Sun 5:00 pm–9:00 pm Sat 5:00 pm–10:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Complimentary Valet Parking for all Sustenio guests
  • Payment Options
    AMEX, Cash not accepted, Discover, Mastercard, Visa
  • Executive Chef
    Adrian Linares
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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