SURV Restaurant

Review summary

1. M

   Marc

   Philadelphia

   16 reviews

   3.0

   16 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My wife an I went out to have a nice dinner. We were going to go to Thyme in Easton but decided on Surv since it was closer. We have been to Surv before several times and always had a nice experience. We got there a little early to have a drink at the bar. Justin our bartender was very nice. Unfortunately the wine by the glass selection especially for white wine is limited. After drinks we got seated. Our waitress was Peggy who was also very nice and attentive. For our appetizers my wife got the Caesar salad which she liked. And I ordered the tuna tartar which was very good. For entrees my wife ordered the Kabiyaki salmon which she loved. I unfortunately ordered the meat lover's wood fired pizza. The pomodoro sauce was so sweet (just tasted like sugar) it totally overpowered the Spicy Sopresatta, Mortadella and Smoked Salami which should tell you something about how sweet the sauce was. So needless to say I didn't have an entree. At least they took it off the bill. I was definitely disappointed this time.
   

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2. I

   Ian

   VIP

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience, whether just stopping in for pizza and drinks or a full entree and dessert.
   

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3. J

   Jennifer

   VIP

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   We waited for over 45 minutes for our drinks to arrive. The salads came out before our drinks. Two of our meals were under cooked. The staff seemed very overwhelmed.
   

   SURV RestaurantResponded 2 days ago

   Thank you for sharing your experience with us, Jennifer. We apologize for the long wait and disappointment in your meals during an extremely busy Christmas Eve service. Your feedback is invaluable, and we’ll address these concerns with our team. We hope to have the opportunity to provide you with a better dining experience in the future.
   

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4. E

   Ed

   Philadelphia

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurants atmosphere was awesome. Beautiful restaurant. The prices are very reasonable. Service was perfect.
   

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5. J

   Jennifer

   New York City

   6 reviews

   4.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My fiancée and I planned an anniversary dinner at SURV. Upon arriving (with a reservation) I requested a booth which the male host said they were taken while 3 were open and the restaurant was quiet. The male host then says I have to put you in the “common” area and puts us in a table right in front of the kitchen where the door was going open and close constantly. The host was rude and didn’t compromise but then a very nice waiter took our concern and moved us which was greatly appreciated. Food was good but not over the top great. I enjoyed their drinks more. Ambiance was very nice and my waiter was awesome!
   

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   SURV RestaurantResponded on 20 December 2024

   Hi Jennifer - Thank you for the detailed feedback. We are happy to hear that our server took care of everything for you and you were able to have a good anniversary meal with us.
   

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6. B

   Beep1211

   Philadelphia

   7 reviews

   4.0

   7 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   There were 7 of us for a birthday dinner. The ambience is great and the service was wonderful. The food, however, is so so. Nothing great. Two people had the scallops and it was all served swimming in an oily liquid. One person had a shrimp pizza that was supposed to be spicy and was not at all. All the food was just warm. Nothing was hot. The mocktail menu was nice. Not sure I would come back when there is much better food in the area.
   

   SURV RestaurantResponded 2 days ago

   Thank you for celebrating a birthday with us and for highlighting the great ambiance and service. We’re sorry to hear the food didn’t meet your expectations and appreciate your detailed feedback. We hope to have another chance to serve you in the future!
   

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7. P

   Peter

   VIP

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was fantastic and the service was awesome. They provided us complementary appetizers and seem to really appreciate our business. I look forward to going back.
   

   SURV RestaurantResponded 2 days ago

   Thanks for the compliments, Peter! See you soon
   

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8. M

   Matthias

   VIP

   Philadelphia

   12 reviews

   4.0

   12 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Alex one of the Managers was very attentative and Chris, our waiter was excellent. Excellent Food choices and food quality.
   

   SURV RestaurantResponded on 25 November 2024

   Thanks for the 5 star review, Matthias!
   

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9. L

   Lee

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service excellent food overall great experience. I would definitely recommend it to friends and family. Everybody in the restaurant was friendly attentive. I couldn’t ask for a better place to eat.
   

   SURV RestaurantResponded on 25 November 2024

   Thanks so much Lee! We look forward to your return visit!
   

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10. N

    Neil

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were there for an evening out and were pleased with the food and service. We had the 4th anniversary 4 course special. It was excellent. Our server Peggy took great care of us.
    

    SURV RestaurantResponded on 25 November 2024

    Thanks for the lovely review, Neil! We're glad you enjoyed our anniversary menu
    

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