Sumo Steakhouse

Review summary

1. OT

   OpenTable Diner

   Charleston1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and the food was delicious. Will come back
   

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2. OT

   OpenTable Diner VIP

   Charleston1 review

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Our cook was fantastic and the food was good. My steak and shrimp were cooked to perfection! My biggest issue of the evening was with the hostess. We made reservations and after arriving at the restaurant we were not sat for 45 minutes. I was confused the point of a reservation. It seemed they “forgot” about us (party of 2) as people who arrived well after us were sat. It wasn’t until we brought this to their attention they finally sat us. Additionally, my husband ordered a beer that was warm and ended up not even drinking it because of the temperature. I’m thankful our amazing cook made up for it and made it a good experience.
   

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3. E

   Ebony

   Charleston1 review

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a birthday, made memorable moments. Staff was excellent, polite, professional. Server was very efficient, friendly. The cook seasoned the food to perfection, and was entertaining.
   

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4. M

   Molly

   Charleston1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Making a reservation does not guarantee you will be seated on time or that you will be seated in the right area. We waited over an hour just to be told they were out of half of the food we wanted before we finally left.
   

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5. A

   Adrian

   Charleston1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   I experienced an issue that I will see if Sumos responds.
   

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6. j

   jodie

   Charleston4 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Understanding it was Valentine’s Day… Service was lacking. We were brought to our hibachi table and not one person acknowledged a table of eight for over 30 minutes. I had to get up until the hostess that no one had come our way… And when we got a waitress, she did not seem enthused to be there.. We had to ask for water to be refilled. The restaurant was less than clean. But the food was really good
   

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7. L

   Lesley

   Charleston1 review

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. They even brought out a little cake for my son’s birthday.
   

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8. S

   Sallie

   Charleston1 review

   3.0

   Dined on 25 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   430 reservation but not seated until 5. No explanation of long wait. Food was just ok. Salty and just mediocre. Hostess was rude at table.
   

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9. J

   Joyce

   Charleston3 reviews

   5.0

   Dined on 7 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had very good service. Lots of food. We had a mixed drink and it was very good.
   

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10. OT

    OpenTable Diner VIP

    Charleston8 reviews

    5.0

    Dined on 28 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Thurston is always amazing the food is so phenomenal every time!!
    

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