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Sugar Factory - Queens, Jamiaca, NY

Sugar Factory - Queens

4.2
4.2
1079 Reviews
$31 to $50
American
110-00 Rockaway Blvd, Jamiaca, NY 11420

Make a booking

2 people
MonTueWedThuFriSatSun
7:00 pm
Booked 37 times today

About this restaurant

  • Good for special occasions
  • Good for groups
  • Great for creative cocktails
Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Hours of Operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
  • Phone number
    (332) 239-5498
  • Website
    http://queens.sugarfactory.com/
  • Dress code
    Casual Dress
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
  • Location
    110-00 Rockaway Blvd, Jamiaca, NY 11420
  • Area
    South Ozone Park
  • Parking details
    Public Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeaway, Weekend Brunch, Wheelchair Access, Wine

Private dining

Menu

View menu on restaurant's website

What 1,079 people are saying

Sugar Factory - Queens reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 3.9Food
  • 4.2Service
  • 4.3Ambience
  • 3.8Value

Noise • Moderate

Loved For

  • Queens

    Child-friendly

  • Queens

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Queens offers a vibrant and lively atmosphere with standout service. Patrons praise the "excellent service" and "fun unique atmosphere," making it an ideal spot for celebrations. While some find the food pricey, the ambiance and "delicious shakes" are highlights. Notably, server Robert receives frequent accolades for his exemplary service.
1,079 Reviews

  1. Natalia

    New York City1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Thank you very much for the service. Everything was fine. The atmosphere and the food were delicious. I would recommend it 100%.

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  2. Rocco

    Greater Boston2 reviews

    5.0

    Dined on 3 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First timer, the service was excellent, the food great, fun unique atmosphere. Definitely will return to a Sugar Factory.

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  3. NICOLE

    New York City1 review

    4.0

    Dined on 30 March 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Robert was phenomenal and he made our visit worth it.

    Is this helpful?

  4. Gary

    New York City2 reviews

    5.0

    Dined on 30 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best in the city The best in the city The best in the city

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  5. J

    New York City1 review

    2.0

    Dined on 29 March 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 5
    Was a pretty and spacious place but the value of the food was not worth the price. Also with such a big menu, half of the things my party tried to order the did not have available which was disappointing. Service was excellent though, our waitress was very accommodating.

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  6. Carmen

    Atlanta1 review

    3.0

    Dined on 28 March 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    The food was just not worth the $200 spend. Seemed like movie theater food.

    Is this helpful?

  7. Guy

    New York City2 reviews

    5.0

    Dined on 25 March 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 3
    We had great time , the kids loved everything, (Sugar, Sugar) it was very nice spot for a very Happy Bday.

    Is this helpful?

  8. Joel

    New York City5 reviews

    5.0

    Dined on 23 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Never disappoints, one of my favorite spots and definitely recommend!!

    Is this helpful?

  9. Margaret

    New York City1 review

    2.0

    Dined on 22 March 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    I took my daughter here to the sugar factory in queens for her 18th birthday yesterday. Worse experience at a restaurant ever. Everybody got their food and I didn’t get mine til 30 minutes later. The hostess asked me was everything alright and I said no I didn’t get my food yet. Then she proceeded to ask what did I order and then brought me back the wrong dish. The they did a weak happy birthday song for my daughter. It was only the hostess singing happy birthday to her. No cake no nothing while other parties around us got the full treatment. I refused to pay for the late dish they brought out to me. Overall gave it 2 stars because they did help me with giving eyewash for my son. That place had my son eyes itchy and burning

    Is this helpful?

  10. Linette

    New York City57 reviews

    5.0

    Dined on 16 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and this space is nice and open, not as cluttered like other locations in Manhattan. Food was good and our server Abraham was so courteous and attentive. Will definitely go back for their brunch service next time!

    Is this helpful?

FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4.2 stars by 1079 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

Booked 37 times today
Google Map for Sugar Factory - Queens

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

  • Area
    South Ozone Park
  • Hours of Operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://queens.sugarfactory.com/
  • Phone number
    (332) 239-5498
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
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