Sugar Factory - Harmon

Review summary

1. K

   Kennedy

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing!! Celebrated my 21st here. Our server was the absolute sweetest human being ever. She was so kind and truly made our whole night.
   

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2. R

   Rose

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great birthday celebration at Sugar Factory. The room was festively decorated and had good music. Our table had a great view of the strip. The menu has many choices - classic and unique, with a pop of sweet. The portions are just right. We had the King Kong sundae and it came with sparklers and dancing - our party of 10 could not finish it. The service was top notch, attentive and anticipating our needs. We plan to come again for the next family birthday.
   

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3. OT

   OpenTable Diner

   Nashville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everybody was amazing! We had Donna as our server and she killed it! It was our friends birthday and they made it really special! Definitely recommend!
   

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4. OT

   OpenTable Diner

   Boise

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time at the Sugar Factory. We came to celebrate a birthday. The staff was very welcoming and helpful. And the food was excellent. Will definitely recommend you visit next time you’re in town!
   

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5. T

   Taylor

   Las Vegas

   4 reviews

   1.0

   4 reviews

   Dined on 23 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Honestly worst experience ever will never go back Food came out wrong and was cold! Service was horrible waited 15 min for a Togo box I was the only one drinking but got complimentary shots but didn’t want them Waited another 10 min to get the check to see it have a 20% gratuity already added for when it said at front only for large parties
   

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6. A

   Ato

   Sacramento

   1 review

   5.0

   1 review

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place has great food and great employees. I will be back.
   

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7. J

   Jacque

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my daughters 21st birthday here and it was so worth it! The food was great, the service was awesome, we will definitely come back!
   

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8. S

   Steven

   VIP

   Las Vegas

   5 reviews

   3.0

   5 reviews

   Dined on 20 February 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Food was good. Restaurant was dirty, needs a good cleaning. Music was far too loud.
   

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9. M

   Martha M

   Memphis/West TN

   1 review

   1.0

   1 review

   Dined on 19 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   They have new management which should help it seems he has ideas to make changes, but the food, value and overall atmosphere is way overrated and poor at best.
   

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10. S

    Sarina

    VIP

    Orange County

    4 reviews

    2.0

    4 reviews

    Dined on 18 February 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1

    Bench seating was ripped. Ordered ice tea, never came. Waffles were soggy and not crisp. Ordered side salad and had 2 half grape tomatoes. Over priced for what you got and they included 20% tip automatically for 2 people though service was lacking.
    

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