Sugar Factory - Atlantic City

Review summary

1. E

   Elena

   New York City1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 1
   3. Service 4
   4. Ambience 5

   Desert & drinks were amazing. Food was gross & undesirable.
   

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2. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 1

   We had an 8pm reservation for my sister-in-law’s birthday dinner. We showed up at 7:50pm and were not seated until 8:27pm after asking multiple times when a table would be ready. My mother-in-law has a difficult time standing and there were no chairs to sit in while waiting. Our server was very nice and the food was decent, but the wait to be seated really was unacceptable for having a reservation.
   

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3. D

   Dallas

   Las Vegas1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Service was horrible. They don’t have enough staff for the amount of customers they get. It took about 20 minutes to get a waiter. My appetizer and waters came out way after my entrees. On top of that the entrees took almost an hour to come out. NEVER GOING BACK!
   

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4. K

   Kerry

   Philadelphia1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Staff was quick and friendly. Wish it was a little bigger. Fun menu options for St. Patrick's Day holiday.
   

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5. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had such a blast !! Got the watermelon drink and it was such a cool experience
   

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6. S

   Shante

   Washington DC19 reviews

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We told them it was my kids bday like 4 times they didn’t explain the process of getting birthday song or anything. I also put it in the reservation booking. That kind of through me off. Then a nice man that worked in the back came up and gave the kids ducks I wish I would have got his name.
   

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7. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on 4 March 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   The first sever I got was so nice and lovely, then I didn’t see her more. we had to go so I kindly ask it to a black hair server for the check, and she was so rude with her attitude saying “ I’ll tell your server” and roll her eyes at me. I didn’t understood why she was so mad .
   

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8. J

   Justin

   Philadelphia2 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food had a very awkward taste, drinks were way too strong.
   

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9. OT

   OpenTable Diner

   Philadelphia1 review

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and drinks. Awesome portions . Used open table for reservations so easy
   

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10. t

    tom

    Philadelphia2 reviews

    5.0

    Dined on 27 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good overall experience. Prices were high but that was expected due to being in a casino.
    

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