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Sugar Factory American Brasserie - Biloxi, Biloxi, MS

Sugar Factory American Brasserie - Biloxi

4.1
4.1
1630 Reviews
$30 and under
Contemporary American

Make a booking

2 people
7:00 pm
Booked 7 times today
  • Great for creative cocktails
  • Good for special occasions
  • Hot spot
Welcome to Sugar Factory American Brasserie - Biloxi! We are open 7 days a week!! Walk-ins are welcome. Gluten-Free Menu is available upon request. Parties of 10 or more are considered Banquet Parties. Please make these large-party reservations by contacting us directly. At this time we highly suggest reservations at this location, due to limited seating. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older

Order delivery or takeout

Private dining

Private dining

Book your next event with us

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of Operation
    Daily 11:00 am–11:00 pm Breakfast Daily 7:00 am–11:00 am Late-Night Menu Mon–Thu, Sun 11:00 pm–2:00 am Fri, Sat 11:00 pm–4:00 am
  • Phone number
    (228) 207-3243
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive Chef
    Dorian Levecchia
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    our Private Event Coordinator: (228) 207-3243
  • Area
    Biloxi
  • Parking details
    Casino Parking
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine

Offers

  • Happy Hour at Sugar Factory Biloxi

    Multiple dates available
    Sun - Sat - 7:00 am - 5:00 pm
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Thursday 3pm-5pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

    Happy Hour at Sugar Factory Biloxi photo

What 1,630 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 3.9Food
  • 4.2Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Mississippi

    Great for brunch

  • Mississippi

    Child-friendly

  • Mississippi

    Hot spot

  • Mississippi

    Lively

  • Mississippi

    Most Booked

  • Biloxi / Gulfport

    Great for brunch

  • Biloxi / Gulfport

    Innovative

  • Biloxi / Gulfport

    Good for groups

  • Biloxi / Gulfport

    Hot spot

  • Biloxi / Gulfport

    Great for scenic views

  • Biloxi / Gulfport

    Lively

  • Biloxi / Gulfport

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory American Brasserie in Biloxi offers a vibrant atmosphere with standout drinks and desserts that have been described as "delicious" and "amazing." Many guests enjoy the lively ambiance and attentive service during celebrations. However, some diners find the food inconsistent and service can be slow during busy times.

1,630 Reviews
  1. David

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our Waitress was Outstanding and deserves a raise!! With all of the supply challenges the restaurant had, she overcompensated! I wish I would have tipped her more for making my Son’s Birthday Memorable!!!

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  2. Ariel

    Mississippi

    5 reviews

    2.0

    5 reviews

    Dined on 15 December 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    So disappointing! We made reservations, but when we arrived we had to wait 15 minutes for someone to greet us at check in. We came during Christmas and was looking forward to the winter wonderland menu that they advertised online, but once we were seated we were told that they weren’t offering items off of that menu as their oven wasn’t working properly. They also were out of other items on their regular menu. The food is just okay, it’s wayyyy overpriced for not tasting all that great. It’s not worth dining here unless you want to experience the drinks and desserts. Our waitress was very nice, but she was overwhelmed with too many tables which meant we didn’t get much attention. Also, the bartender very inappropriately cussed out one of the workers with our young kids within earshot. Seems like this place needs someone from corporate to come down and shape things up. Don’t waste your time or money here.

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  3. Cheyrl

    Mississippi

    1 review

    5.0

    1 review

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place is absolutely the best. The staff is always friendly and helpful. Food is delicious!

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  4. Ashley

    San Antonio

    1 review

    1.0

    1 review

    Dined on 8 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Took almost an hour to even get our drinks. We ordered the special holiday cocktails and after an hour, when they were finally brought to the table, they looked like a toddler made them and tasted terribly.

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  5. Mandy

    New Orleans

    2 reviews

    3.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Experience was great but service was really slow. The staff was sweet and did the best she could. Plan several hours when going, it took about an hour to just get our drink order and our reservation was for 830 . Food order was quick but they did completely forget my daughter’s food so that was frustrating.

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  6. R

    Baton Rouge

    2 reviews

    1.0

    2 reviews

    Dined on 2 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    I will never eat at a sugar factory again. We were the only customers there. I asked for medium salmon, just past raw. It was well done and dry. The cook said she knows salmon is better when cooked the least, but the waitress told her well done. The asparagus was like blades of grass-limp and very thin. I took a photograph. We sent it back. The cook tried to send more substantial spears.

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  7. Cassondra

    Mississippi

    1 review

    5.0

    1 review

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was plentiful and delicious! Our hostess showed us a wonderful dining experience. Thank You hostess Emily!

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  8. Krystle

    Mississippi

    1 review

    2.0

    1 review

    Dined on 29 November 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    All good should have came out at the same time not all separate tines

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  9. GiArmani

    Mississippi

    1 review

    1.0

    1 review

    Dined on 26 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Overall experience wasn’t great we waiting 20 minutes to get served when we made a reservation a week prior the server we had didn’t introduce himself nor give us drink while waiting on our appetizer once we got it the food was cold we than told him we were ready to order he than proceeded to give us the ticket to checkout I understand sometimes it can get overwhelming severing customers but on the night we attending it wasn’t anybody in the restaurant horrible experience overall

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  10. Kendra

    Mississippi

    2 reviews

    5.0

    2 reviews

    Dined on 19 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Manager and staff were very helpful and nice they went above and beyond. Thank you for excellent service. Manager was very energetic love the energy from her she is a joy to be around. Thank you

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FAQs

Sugar Factory American Brasserie - Biloxi offers takeout which you can order by calling the restaurant at (228) 207-3243.

Sugar Factory American Brasserie - Biloxi is rated 4.1 stars by 1630 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 7 times today

Order delivery or takeout

Google Map for Sugar Factory American Brasserie - Biloxi

777 Beach Blvd, Biloxi, MS 39530-4300

Additional information

  • Area
    Biloxi
  • Hours of Operation
    Daily 11:00 am–11:00 pm Breakfast Daily 7:00 am–11:00 am Late-Night Menu Mon–Thu, Sun 11:00 pm–2:00 am Fri, Sat 11:00 pm–4:00 am
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Casino Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Dorian Levecchia
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (228) 207-3243
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    our Private Event Coordinator: (228) 207-3243
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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