STK - San Francisco

Review summary

1. C

   Carol

   VIP

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 1

   This was my first time dining here and I'll never go back. I went on Christmas Day at night to take a friend for their birthday and mine (which wasn't acknowledged at all by staff). I spent $386 (with tax and tip) for 2 people for a glass of wine each, two entrees, two sides that we shared and a shared dessert. For that price, I could have gone to a number of outstanding restaurants in San Francisco that FAR surpass STK. The restaurant is basically a night club that serves food (yes, I saw trays of shots going by). There is a DJ booth and loud dance music blasting throughout the entire restaurant. The tables were jammed uncomfortably close, the steak was overcooked and dry, the sides were unremarkable and the wine selection was abysmal. They charge you for every item separately, including $15 for a pat of truffle butter on my steak. The dessert was good, probably because it was outsourced. The coffee was brown water and the waiter removed it from out bill. Host, bar and wait staff were very good. Prices are outrageous and not sure how they are getting away with charging what they do for the quality of food and ambiance, especially in a foodie place like San Francisco with steep competition . The website is very misleading. For this price, I was expecting an upscale elegant evening with outstanding food, and it was far from it.
   

   STK - San FranciscoResponded 1 day ago

   Hi Carol - I'm sorry to hear we did not meet your expectations. We definitely have a unique Vibe for a steakhouse, which brings a lot of people back again and again. We were also just acknowledged as one of San Francisco's top-tier steakhouses. I am happy to hear your service was great, though! We strive to hit that mark on all levels. I still would love for you to give our food another. Thank you, Kristen
   

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2. T

   Tiffany

   VIP

   San Francisco

   27 reviews

   3.0

   27 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not our vibe. Think Vegas with club-like music and volume. Slow service but with a smile.
   

   STK - San FranciscoResponded 1 day ago

   HI Tiffany. I'm sorry to hear it wasn't quite your vibe. Earlier in the evenings, the music is still upbeat, but a little softer than it is later on in the evening. Possibly our happy hour times would be more up your alley if you'd ever like to try us again! -Kristen
   

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3. J

   Jason

   San Francisco

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We went to STK for dinner. It’s a beautiful place. Great location. I’m glad we went. However, all of our food was cold by the time it arrived. Our kids didn’t eat the mac and cheese for the first time ever. Our food server was great, but she had another food server helping her who said something unkind to himself along the lines of blowing us off/losing his patience. Overall, I’m glad we went. I’d give it another try. Our food server was great.
   

   STK - San FranciscoResponded 1 day ago

   Hi Jason - I'm happy to hear you received such good service from them. I apologize for the food coming out cold - that is below what we expect and hope next time we are able to meet our high standards for you and your family! We look forward to your next visit! -Kristen
   

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4. S

   Sharon

   San Diego

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was great and the food was good too. It was a little overpriced, but you basically pay for the service, experience, and vibe of the place. We did have an accident where a used fork dropped on our table and hit my partner’s arm because a worker was rushing after cleaning a table, but him and another waiter were very apologetic. Overall, decent food and amazing service!
   

   STK - San FranciscoResponded 1 day ago

   Hi Sharon - I'm sorry to hear about the fork hitting your partner's arm! I'm happy you were overall able to enjoy your time with us, and hope to see you again soon! -Kristen
   

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5. C

   Christian

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience and the service was great. I recommend the meat.
   

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   STK - San FranciscoResponded 1 day ago

   Hi Christian - Thank you for your kind review! We look forward to your next visit! -Kristen
   

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6. P

   Patty

   VIP

   San Francisco

   27 reviews

   2.0

   27 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We came to this restaurant expecting to try their $69 special menu offered Sunday-Thursday. When reservations were confirmed by phone, I asked specifically if the $69 menu would be available, I was told it would be. Tonight when we asked our server about the menu, he checked with management and gave us the bad news that the $69 date menu wasn’t available. Our group of six was more than disappointed. We made the best of our evening and tried multiple items. The food was overpriced and taste was just average. The chicken was the size of a quarter of a game hen. Not worth the price tag of $67. The temperature of our bone-in ribeye steaks were ordered medium rare, but they came medium. The best part of our meal was the truffle fries. The decor was impressive in the main dining room, but they sat us in a small, very plain room with no tablecloths. Our server was not attentive and kept reaching over us or asked us to pass flatware to ourselves. Service needs work. Niku vs STK? Go with Niku.
   

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7. C

   Cherene

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience and accommodations were easily made. The atmosphere was fun, definitely good vibes. We celebrated my husband’s birthday and their staff was very accommodating with our few needs as we had our 3 month with us along with her stroller. Portions were generous and food was delicious.
   

   STK - San FranciscoResponded 1 day ago

   Hi Cherene - Thank you for your great review! I'm happy to hear your husband's birthday dinner was a great experience, especially with a little one in tow! We look forward to seeing you again soon! -Kristen
   

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8. N

   Noor

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food def reccommend coming
   

   STK - San FranciscoResponded 1 day ago

   Hi Noor - Thank you for great review! I'm happy to hear we were able to provide a great dining experience! We look forward to seeing you again soon! -Kristen
   

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9. S

   Simon

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Waited extra long for our order; and when it finally arrived the crab in the omelette was runny and uneatable, and the burger was cold. At that point, after having paid $28 for an espresso martini I decided to just give up.
   

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10. L

    Lloyd

    San Francisco

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    My girlfriend and I were celebrating our anniversary, so we decided to make a trip to STK. It is very close to BART, so we rode in from walnut creek. Upon entering, we were immediately greeted and within seconds we were seated. Our server greeted us hastily and was great throughout the night. He made a few drink recommendations which we both loved what we chose. The drinks came out within 3 minutes. He did not explain the menu but did ask about food allergies, joking with me about having an allergy to red meat at a steak house, very well played! I did notice how the table was seated uneven making it wobbly if weight applied but easily avoided. We ordered our apps and entree at the same time. The apps took 25 minutes and the entrees were 50 minutes, that seems far too long for an establishment of this caliber. We ordered another round of drinks which took 20 minutes, but the waiter was sure to keep our water glasses full which was very courteous. We finished our food, then was given the dessert menu. I asked about "the cloud" which the waiter halfway answered while walking away never actually explaining anything. The manager Kristen came by a few times to check on us, since it was a special occasion. She was the best! answering any questions with such a positive attitude, she explained the desert menu, and even put "happy anniversary" on our desert of choice plate! Thank you Kristen, you really made our night! Lastly, the "shot show" was a fun event but felt sf club energy not dining energy, but that's just me, my last loved it.
    

    STK - San FranciscoResponded 5 days ago

    HI Lloyd - So happy we were able to make your celebration memorable! We are definitely a "vibe" for sure at STK, so we are glad you enjoyed your time with us -Kristen
    

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