STK – Chicago

Review summary

1. S

   Shawn

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Upon arrival it seemed very chaotic. Multiple hosts having conflicting discussions about where to seat guests. Once seated server was informative however as we ordered items we had to change our choices or provide backup options. Server should always inform guests on the first approach if there is anything out of stock or substitutions. As we ordered our mains we were informed of a dinner feature. Again this should be done on the first approach so guests can make a decision while waiting for drinks to arrive. No main course quality check. Had to flag down another server as filet was served well done. Ordered MR. Initial server came to table during this interaction and did apologize. Was told manager would come over. 10 minutes later. Spouse finished meal and manager showed. It’s understandable that mistakes happen and steaks can be overcooked. Disappointed in the lack of service and attention to detail. Sides were cold but flavourful. Steaks had great flavour. Too bad.
   

   STK – ChicagoResponded 3 days ago

   Thank you for sharing your feedback, Shawn. It’s disappointing to hear that your experience didn’t meet expectations. A chaotic arrival can set the wrong tone, and I understand how frustrating it must have been to deal with unavailable menu items. Your point about informing guests of substitutions and specials upfront is well taken and will improve our dining flow. The lack of a timely quality check on your steak and delayed manager response are concerning, as they are critical opportunities to rectify issues. While it’s great to hear you enjoyed the flavor of the steaks and sides, the overall experience clearly fell short. Your feedback is invaluable, and much appreciated. We hope to have the opportunity to provide the unforgettable experience you deserve in the future.
   

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2. B

   Bernie

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Enjoyed the ambience and energy. Waiter, servers, and staff were attentive and accommodating. The reception staff made us feel welcome even though we were late from unusually busy traffic. My only complaint is that the after dinner cordials are overpriced.
   

   STK – ChicagoResponded 3 days ago

   Thank you for sharing your experience, Bernie! It’s wonderful to hear you enjoyed the food, service, and lively ambiance at STK Chicago. We’re glad the staff, from reception to servers, made you feel welcome and accommodated your late arrival. Your feedback about the pricing of after-dinner cordials is appreciated, and I hope it doesn’t overshadow the otherwise positive experience. We look forward to seeing you again soon!
   

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3. K

   Kevin

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, drinks, and services where all amazing! The staff was friendly, and energetic. If you want amazing food without the snobby feel of other steak houses this is a great place.
   

   STK – ChicagoResponded 3 days ago

   Thank you for your kind words, Kevin! It’s fantastic to hear you enjoyed the food, drinks, and service at STK Chicago. We’re thrilled that the friendly and energetic vibe stood out and made your experience memorable. Creating an upscale atmosphere without excessive formality is exactly what we strive for, and we’re so glad you felt that. We look forward to your next visit!
   

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4. V

   Valerie

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went with a group of friends for my birthday, and it was the best decision I could’ve made! Although we were all late due to downtown traffic, the restaurant was willing to wait for my entire party to arrive while we waited at the bar. The food portions were outstanding! Everyone said that their food was delicious! The restaurant is beautiful, and it was an energetic vibe, but not too noisy. Our waiter was excellent. He went above and beyond even taking a picture of us outside. Although it is pricey, I would definitely go again. 
   

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   STK – ChicagoResponded 3 days ago

   Thank you, Valerie, for sharing your wonderful birthday experience! It’s great to hear that STK Chicago was accommodating despite the delays, allowing your group to settle in and enjoy drinks at the bar. Outstanding food portions, a vibrant yet balanced atmosphere, and exceptional service from your waiter all sound like the perfect ingredients for a memorable celebration. It’s especially thoughtful that your waiter went above and beyond, even helping capture the moment with a photo. While it is a splurge, it’s fantastic to know it was worth it, and we look forward to welcoming you back for another special occasion!
   

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5. J

   Josh

   Chicago

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Horrible experience compared to Joes. Sold into everything without being told price and servers were rude.
   

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6. T

   Teri

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always awesome experience. Laura was awesome and very personable. Her perfume was delightful
   

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7. N

   NALEISHA

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined in with group of girlfriends! We took advantage of their amazing steak night package. Great food, great service, and great value!
   

   STK – ChicagoResponded 3 days ago

   Thank you for your feedback! It sounds like you and your girlfriends had a fantastic steak night at STK Chicago. Great food, service, and value are what we strive for, and it’s wonderful to hear that everything hit the mark. We look forward to welcoming you back for another memorable evening!
   

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8. H

   Hannah

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   STK is a lovely dining experience! Chef Jesse and Angelica were amazing. Could not recommend more!
   

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9. a

   antonio

   Omaha

   1 review

   1.0

   1 review

   Dined on 12 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Massively overpriced, ordered the wagyu tomahawk cooked medium. Came out medium well, separated from bone before cooking. I am 99% sure it’s wasn’t wagyu nor did it come from the bone that was on the plate. The steak and bone were different thicknesses and the flavor of the 2 was 100% different. The steak had char all the way around it as did the bone which is impossible to happen if cooked together.
   

   STK – ChicagoResponded 3 days ago

   Thank you for sharing your concerns. It’s disappointing to hear that your experience with the wagyu tomahawk didn’t meet expectations, especially given its premium nature. Or chef does slice tomahawk steaks to be shared before their presentation, a process that includes separating steak from the bone. I understand this presentation can raise questions about authenticity and technique. It’s also frustrating to receive a steak overcooked from your requested temperature. Your observations about the char and overall presentation are valuable, and they will prompt a closer review of preparation standards to ensure consistency and quality. Your feedback matters, and I’m sorry this experience fell short of what you expected.
   

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10. F

    Ferando

    Chicago

    1 review

    2.0

    1 review

    Dined on 11 November 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    The steak was horrible, I was in shock that a steak worth 115 dollars was almost impossible to eat, the meat was like rubbish. The service was good, but the food was terrible.
    

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