Sticks'n'Sushi - Shoreditch

Review summary

1. OT

   OpenTable Diner

   Hampshire1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fab experience thoroughly recommend - great service and the food was lovely
   

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2. L

   Lee

   London3 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Not the same ambiance as Roka But still worth a visit Drinks flowing and food good enough for the price
   

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3. M

   MISS

   London1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience for my birthday! Our waitress was lovely and very helpful. Thank you xx
   

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   Sticks'n'Sushi - ShoreditchResponded 2 days ago

   Thank you for celebrating with us! We’re so happy to hear that your birthday was special and that our team made it even better. Hope to see you again soon! Best wishes, Sticks'n'Sushi Shoreditch
   

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4. J

   Jovita

   London8 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always! Our waitress Malaka was genuinely amazing.
   

   Sticks'n'Sushi - ShoreditchResponded 2 days ago

   Thank you for your amazing review! We’re so glad Malika took great care of you. Can’t wait to welcome you back! Best wishes, Sticks'n'Sushi Shoreditch
   

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5. E

   Esther

   London71 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A pleasant birthday lunch with good food and wine in an attractive restaurant, served by friendly staff.
   

   Sticks'n'Sushi - ShoreditchResponded on 6 March 2025

   Hi Esther, Thank you for the great review. We're thrilled you had a great birthday lunch with us and that our friendly staff were able to make the meal even mor meemorable. We hope to see you again soon. Best wishes Sticks'n'Sushi Shoreditch
   

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6. S

   Sandra

   London1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We sat down at 19:00 - we had our first drinks at 19:40. The food came before our drinks. We waited 40 mins for the drinks, which is ridiculous. Then they charged us for the drinks. Was not happy with the service & will not come back.
   

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7. B

   Brittany

   London19 reviews

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Avoid the brunch - it’s not bottomless. The service is very slow even though there is plenty of staff walking around. They are attentive and you will have to flag someone down to order another drink and then wait 10 mins for it to be poured, wait on the side and then someone to bring it to you - even though your table is next to the bar. The managers reasoning for the chaotic service was that bottomless brunch is new. If the staff aren’t capable of providing the service required then the restaurant shouldn’t be charging for it. Stick to Roka if you want an enjoyable brunch.
   

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   Sticks'n'Sushi - ShoreditchResponded on 6 March 2025

   Hi Brittany, Thank you for sharing your feedback. We're truly sorry to hear that your bottomless brunch experience didn’t meet your expectations, and we apologise for the slow service you encountered. We understand how frustrating this must have been, especially with the wait times. We’re understand the manager was able to address the issue on the day, and we appreciate your understanding. If you’d like to discuss your experience further or have any other concerns, please feel free to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Sticks'n'Sushi Shoreditch
   

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8. D

   David

   London4 reviews

   4.0

   Dined on 25 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good meal overall, venue is very nice but music is a bit intrusive, I love house music but don't need it playing loudly whilst I eat my dinner.. We shared the "Set for Success" meal which is supposedly for 3 people, it was very tasty but barely filled 2 people and was quite expensive, service was very good and although we had a long wait for our drinks the waitress comped us a free dessert which was fair, overall a nice but fairly expensive night out. Will try another branch and see how they compare.
   

   Sticks'n'Sushi - ShoreditchResponded on 27 February 2025

   Hi David, Thank you for your feedback. Whilst we are pleased to hear you enjoyed your meal overall, and found the Set For Success menu to be tasty we would like to apologise for the service delays you experienced. Our Set For Success menu is available for 2 or 3 people, with the prices listed separately, and we can see you received the menu for 2. We appreciate this might be unclear and are actively working on improving the clarity to avoid further confusion. We hope to see you again for a smoother experience. Best wishes Sticks'n'Sushi Shoreditch
   

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9. R

   Rob

   Hertfordshire1 review

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Really friendly and helpful staff, great vibe, and the food was amazing
   

   Sticks'n'Sushi - ShoreditchResponded on 27 February 2025

   Hi Rob, Thank you for your kind words! We’re so glad to hear you enjoyed the vibe, the food, and our friendly staff. It’s always a pleasure to know our guests have a great experience. We look forward to welcoming you back soon! Best wishes Sticks'n'Sushi Shoreditch
   

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10. C

    Caroline

    London1 review

    4.0

    Dined on 21 February 2025

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 3

    I don’t think they managed to hit the spot with all of the dishes we ordered. The crab croquettes were hot and crispy in the outside but luke warm on the inside. The chicken karrage, hot and crispy on the outside but luke warm and watery inside. Both would have been perfect if cooked slightly longer. Underwhelming: Sushi rolls. Lacking flavour, difficult to distinguish one maki roll to the other. Seaweed salad was let down by the dressing. Mild to bland when it should have been tangy and punchy. Dishes done well: Ebi prawns, cauliflower, mackerel on skewers. A real shame not all the culinary skills have not been transferred from the Soho branch. More miss than hit at Shoreditch. Looking forward to improvements.
    

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    Sticks'n'Sushi - ShoreditchResponded on 27 February 2025

    Hi Caroline, Thank you for sharing your experience, and we're truly sorry to hear that some of the dishes didn’t meet your expectations. We appreciate your feedback and we’ll be sure to address these areas to ensure better consistency. We’re glad to hear you enjoyed the Ebi Bites, Cauliflower and Saba yaki, and we’ll keep working on improving the overall experience. We value your insights and are committed to making improvements. We hope to welcome you back soon for a better experience. Best wishes Sticks'n'Sushi Shoreditch
    

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