Sticks'n'Sushi - Chelsea

Review summary

1. T

   Tanya

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxing ambience, delicious food cooked to perfection, great service and good value for money. Can't wait to go back. Highly recommend!
   

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2. D

   Daniela

   London

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   This is my 2nd time at the restaurant and the food was as incredible as I remembered, the beef tataki and the crab croquettes were the star of the show for us. I was sat for 20 minutes without being offered a drink but aside from that everything was really enjoyable.
   

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3. R

   Rupert

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Extremely busy but staff were brilliant
   

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4. K

   Kelisha

   West Wales

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The only fault I can give is the staff on entrance were all for the grumpy. No one said hello or welcome when we walked in and they just stood there standing at us for a good while. The blonde lady at the desk was so rude and not welcoming at all. This is a big concern due to first impressions being everything, you really don’t want front of house staff being so unfriendly. After waiting about 5 minutes (we were the only ones stood there) we were finally showed to our table. From being seated at the table then everything and staff were okay but not before. The waiter we had on our table was so lovely and made sure we had everything we needed and the table was always promptly cleaned and cleared. Food was so good we had the set valentines menu and would definitely come again for the food.
   

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5. M

   Melody

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   A Disappointing Experience with Lackluster Food and Service I had high hopes for this restaurant, but unfortunately, my experience left much to be desired. From the moment we sat down, the service felt rushed, as though the staff were more concerned with turning tables than ensuring a quality dining experience. Our order arrived incorrect, with missing items, and what did make it to the table was underwhelming. The dishes lacked depth of flavor, relying heavily on an overly sweet sauce that masked rather than enhanced the ingredients. The salmon and beef skewers, in particular, were disappointingly fatty and poorly cooked—bland without the sugary glaze slathered over them. More concerning was the lack of care regarding dietary restrictions. Despite clearly communicating my gluten allergy to multiple staff members, I experienced an adverse reaction, suggesting possible cross-contamination. While they did provide gluten-free soy sauce, something in the meal clearly wasn’t safe, which raises concerns about their handling of allergens. Service was indifferent at best, with staff displaying little attentiveness or effort to rectify the issues. Overall, while the food was edible, it was far from impressive, and the poor attention to detail—both in the kitchen and in service—makes it difficult to recommend this restaurant.
   

   Sticks'n'Sushi - ChelseaResponded today

   Hi Melody, Thank you for sharing your feedback. We are saddened to hear that your experience didn't meet expectations. We are constantly striving to improve and would appreciate the opportunity to discuss your visit in more detail. We've attempted to contact you using the details provided and have also sent an email to follow up. We hope to hear from you when able so we can best adress your visit. Kind regards, Sticks'n'Sushi King's Road
   

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6. G

   Gülçin

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant with a huge menu, very helpful staff, delicious food
   

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7. S

   Saad

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really good Sushi and sides selection - the brocolli is one of the best things on the menu
   

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8. J

   Joseph

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely location and kind staff. They were super sweet and brought us a great dessert since we celebrating our engagement. Would highly recommend the set meals, like the Perfect Day!
   

   Sticks'n'Sushi - ChelseaResponded 3 days ago

   Hi Joseph, Thank you for your lovely review. We are delighted to hear your engagement celebration with us was a success, and that you enjoyed your Perfect Day menu. Congratulations, and we look forward to your next visit. Best wishes Sticks'n'Sushi Chelsea
   

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9. M

   Mandy

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   King's Road Stick "n" Sushi is one of our favourite places to eat. The food is consistently superb and the service is always excellent. Would highly recommend it to anyone
   

   Sticks'n'Sushi - ChelseaResponded 3 days ago

   Hi Mandy, Thank you for your kind words. We are thrilled to hear that you consistently have an amazing experience with us and that the food and service always meet expectations. We appreciate you continued support, and look forward to welcoming you back again with us soon. Best wishes Sticks'n'Sushi Chelsea
   

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10. G

    Guy

    London

    2 reviews

    4.0

    2 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Lovely meal, great food, good ambience. Recommended.
    

    Sticks'n'Sushi - ChelseaResponded 3 days ago

    Hi Guy, Thank you for your great review. We are very pleased that you enjoyed both the food and the ambiance. We truly appreciate your recommendation and look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Chelsea
    

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