Starlite

Review summary

1. OT

   OpenTable Diner

   Tahoe

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had reservations so we got 1 of the best 10 seats in the house. Not that any seat is bad. Service was exceptional. So was the view.
   

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2. OT

   OpenTable Diner

   St. Louis

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Most tables seem to have great views! Our room/ table seemed to be one of the few that didn’t… but because we didn’t have a view it made the value prop off! Drinks were good but not amazing. I wish they had said when booking that our table didn’t have a view. But it’s still a cool vibe! Just not sure it’s worth the price.
   

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3. A

   Andy

   London

   4 reviews

   4.0

   4 reviews

   Dined on 24 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service, good views across the city Drinks slightly underwhelming
   

   StarliteResponded 7 days ago

   Hi Andy, we're thrilled to hear you enjoyed the service and the beautiful views. We always strive to provide the best experience, so we’ll definitely take your comments about the drinks into consideration. We look forward to welcoming you back soon!
   

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4. J

   John

   VIP

   San Francisco

   48 reviews

   3.0

   48 reviews

   Dined on 23 February 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Fun place to go once in your lifetime. Cocktail service very good for such a busy place. Killer views.
   

   StarliteResponded 7 days ago

   We’re so glad you enjoyed the cocktails and the views, John. It’s great to hear that our service stood out, even on a busy day. We hope you’ll make it a point to visit again in this lifetime!
   

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5. A

   Alfredo

   VIP

   San Francisco

   48 reviews

   5.0

   48 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   starlight is just a beautiful room set a top the beacon hotel that has been redesigned probably one of the best cocktail lounges with an amazing view and lively atmosphere in town. get yourself here
   

   StarliteResponded 7 days ago

   Alfredo, we’re thrilled to hear you enjoyed the atmosphere and views at Starlite. We're sorry to hear that the food didn’t meet expectations, and we’d love to hear more. Feel free to send us a DM with any additional feedback — we’re always looking to improve. Starlite is indeed a beautiful space atop the Beacon Hotel, and we hope to see you back soon for another great time!
   

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6. C

   Catalina Huneeus

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined on 17 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Music could be a little better . Louder and easier to dance to.
   

   StarliteResponded 7 days ago

   Thank you for your feedback, Catalina! We’re glad you enjoyed your time with us overall. We appreciate your suggestion about the music and will keep it in mind as we continue to refine our atmosphere. Looking forward to welcoming you back soon!
   

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7. S

   Samuel

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Very very loud!!! But a very good time. Drinks are well made and the service is incredible
   

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8. B

   Brittany

   VIP

   San Francisco

   7 reviews

   2.0

   7 reviews

   Dined on 15 February 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Love this place. Hate the service and lackluster vibe. 20% tip already included so don’t expect much speed. Drinks were so slow, that when one came we had to immediately order another second in order for it to be ready in time….yikes.
   

   StarliteResponded 7 days ago

   Thank you for sharing your thoughts, Brittany. We're thrilled that you love the space, but we're sorry to hear that the service didn't meet your -or our- expectations. Your feedback is valuable as we strive for a more efficient and enjoyable experience for all guests. Please feel free to send us a DM to engage more on how we can make it right. We hope you’ll give us another chance to improve your next visit!
   

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9. B

   Brooke

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Experience was good not great. Drinks were fantastic, but the service was lacking. I’d cut the waiters some slack because it was Valentine’s Day, but we were largely ignored which wait staff was chatting amongst themselves
   

   StarliteResponded 7 days ago

   Thank you so much for your feedback, Brooke. We're glad to hear you enjoyed the drinks, but we're sorry to hear the service didn't meet your expectations. We truly appreciate your understanding given the Valentine’s Day rush. We'll take your comments to heart and work with our team to ensure a more attentive experience next time. We’d love to welcome you back soon!
   

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10. A

    Aaron

    Pittsburgh

    1 review

    4.0

    1 review

    Dined on 10 February 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3

    LOUD. the music was very loud. people were practically shouting to talk to each other. and while the view was nice, it was hard not to notice the state of repairs needed on the building. size of drinks for the cost was absurd. and while I could see a 20- to 30-something finding the lure, it was lost upon this one
    

    StarliteResponded 7 days ago

    Thank you for your feedback, Aaron. We’re glad you enjoyed our views, but we’re sorry to hear that the music was too loud and that the overall atmosphere wasn’t to your liking. Your comments are important to us, and we’ll take them into consideration to improve the experience. We hope you’ll give us another chance in the future!
    

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