Star of the West Hotel

Review summary

1. b

   bella

   Victoria1 review

   1.0

   Dined on 22 January 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   the steak sandwich was cold and didn’t come with a top bun and the fish tacos were full of overcooked and dry fish which was not appealing to eat, we couldn’t finish our meals
   

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2. H

   Harriett

   New South Wales1 review

   1.0

   Dined on 22 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was disgusting- the tables behind us actually left their full meals got up and left. Steak, fish tacos and all. We all ate ours - it’s a beautiful pub but food is foul. Went to order at the bar from wine list- most out of stock. Bar lady made no effort to sell the wine as I walked into the front bar and ordered a glass of what I originally asked for. We are always visiting town and it’s a shame this place keeps going further down the tube. Get some decent chefs!
   

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3. OT

   OpenTable Diner

   Sunshine Coast1 review

   1.0

   Dined on 20 January 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Unfortunately the food was terrible Chicken parmigianas were over cooked Very dry like 8 meals Curry was goid and so was the steak Fish was dry and tasteless
   

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4. D

   Debra

   Melbourne1 review

   1.0

   Dined on 7 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Meals were really bad. Wines on list not available
   

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5. OT

   OpenTable Diner

   Melbourne2 reviews

   5.0

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Tomahawk steak with mushroom sauce I would give a 12 out of 10, delicious 🤤
   

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6. F

   Fay

   Victoria3 reviews

   3.0

   Dined on 25 October 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   The hotel did not have any atmosphere. The bistro had an offputting stale smell, and the meal was mediocre. The only good thing was that the staff were lovely - friendly and helpful.
   

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7. OT

   OpenTable Diner

   Melbourne1 review

   4.0

   Dined on 27 April 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was generous and really nice. We had Parmigiana and Calamari meals. Had some nice wine too. Girls need to up knowledge of what is wine / reds whites etc, and what beers they have but otherwise lovely team.
   

   Star of the West HotelResponded on 19 May 2024

   Hi Anonymous Thanks for the rating & the feedback. Cheers Star
   

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8. OT

   OpenTable Diner

   Victoria1 review

   1.0

   Dined on 25 April 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Very poor quality food. Overpriced for the quality.
   

   Star of the West HotelResponded on 19 May 2024

   Hi Anonymous Appreciate you taking the time to rate your visit. Makes it very hard for us to endeavour to improve our product without feedback, and the price may have been reflective of the public holiday surcharge too. Sorry we didn't meet your expectation on this occasion. Cheers Star
   

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9. S

   Shar

   Victoria1 review

   3.0

   Dined on 2 April 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The same pub fair, trying hard but not quite there with quality. My Schnitzel was tough and the gravy was like water, no flavour. The chips were cold, we didn’t wait long so I am thinking that a lot of items are pre cooked and just reheated. We didn’t say anything at the venue as it was busy with families and where we were sitting was where everyone lined up to order so our table was blocked in. It is a shame because our other visits here have been good.
   

   Star of the West HotelResponded on 19 May 2024

   Hi Shar Thanks for the feedback; and we are sorry we didn't quite meet your expectations on this occasion. It was really busy throughout the Easter period when you visited but that is to be expected, so the lineup would have been longer at times we will use the feedback you have provided to try and improve the experience for the future. Cheers Star
   

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10. DS

    DianeS

    Melbourne1 review

    5.0

    Dined on 9 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Seafood platter with additional salad was served in an interesting display and tasted lovely
    

    Star of the West HotelResponded on 19 March 2024

    Hi DianeS Thanks for the 5* we are glad you enjoyed the seafood platter. Thanks Star
    

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