Southern Comfort - Westgate Resort

Review summary

1. OT

   OpenTable Diner

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took four who hadn’t been before, and they loved the breakfast buffet! They will be back!
   

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2. J

   Jerome

   Cleveland

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's definitely a must if you're in the area. Good down home cooking, friendly service, and tasty cocktails. I've been here multiple times and have enjoyed every visit.
   

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3. J

   Jennifer

   Hawaii

   4 reviews

   4.0

   4 reviews

   Dined on 3 November 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our server Brian was good but the fried chicken needs to be prepared fresh, it was VERY dry. This is not the first time it has been dry. Not sure if they are still brining but it definitely needs to be prepared fresh!
   

   Southern Comfort - Westgate ResortResponded on 7 November 2024

   Hi Jennifer! We're glad to hear that Brian provided good service, but we’re sorry the fried chicken didn’t meet expectations. Quality and freshness are very important to us. We hope to see you soon for another relaxing visit! Best Wishes, Social Media Support
   

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4. A

   Abby

   Tampa

   1 review

   vip
   2.0

   1 review

   Dined on 1 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Every dish served cold. Very few menu choices. Don’t plan to visit again.
   

   Southern Comfort - Westgate ResortResponded on 7 November 2024

   Hi Abby! Serving quality dishes at the right temperature and providing a satisfying variety is important to us, and we regret that we missed the mark. We appreciate your feedback and hope you'll consider giving us another chance. Best Wishes, Social Media Support
   

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5. C

   Celestia

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is great and everyone that works there is very friendly and professional. We go there every time we stay at Westgate.
   

   Southern Comfort - Westgate ResortResponded on 29 October 2024

   Hi Celestia! We are so delighted to see how much you enjoyed your dining experience at the Souther Comfort! We take pride in the service we provide, our savory meals, and our calming ambiance. We look forward to your next visit very soon! Best Wishes, Social Media Support
   

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6. M

   Megan

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined on 13 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service and food both TERRIBLE. Waited 20 minutes before we ever got a waitress to take our drink order. Appetizers came out with main dishes.
   

   Southern Comfort - Westgate ResortResponded on 25 October 2024

   Hi Megan! Thank you for choosing to dine at the Southern Comfort. It disappoints us to see you did not enjoy your meal and we apologize for falling short of providing an excellent dining experience. We sincerely hope to have a future opportunity to impress you. Best Wishes, Social Media Support
   

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7. R

   Robert

   E. Tennessee

   2 reviews

   5.0

   2 reviews

   Dined on 9 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was Perfect. The Food was Delicious. The Service was Excellent. The Restaurant was Clean.
   

   Southern Comfort - Westgate ResortResponded on 25 October 2024

   Hi Robert! We appreciate your 5-star rating very much. It makes us so happy to know that we provided an exceptional experience for our guests, we look forward to your next visit soon! Best Wishes, Social Media Support
   

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8. K

   Kevin

   Greater Boston

   14 reviews

   4.0

   14 reviews

   Dined on 5 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice menu, good service and pleasant ambience. Risotto was nicely prepared.
   

   Southern Comfort - Westgate ResortResponded on 25 October 2024

   Hi Kevin! Thank you for coming out to the Southern Comfort! We appreciate your visit very much and we're glad it was an amazing experience. We look forward to welcoming you back soon! Best Wishes, Social Media Support
   

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9. J

   Joyce Schlanger

   Atlanta Metro

   2 reviews

   2.0

   2 reviews

   Dined on 21 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was terrible but it wasn’t the servers fault. They had only 2 servers for the whole restaurant. Menu is extremely small and it’s a little pricey. The best part was the animal characters and the music. They were awesome.
   

   Southern Comfort - Westgate ResortResponded on 16 October 2024

   Hi Joyce! Thank you for choosing to dine at the Southern Comfort. It disappoints us to see you did not enjoy your meal and we apologize for falling short of providing an excellent dining experience. We sincerely hope to have a future opportunity to impress you. Best Wishes, Social Media Support
   

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10. K

    Kimberly

    Mississippi

    1 review

    1.0

    1 review

    Dined on 6 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Our experience at this restaurant was horrible the fry chicken was nasty an cold the water tasted like sewer water we just had a bad experience at this restaurant
    

    Southern Comfort - Westgate ResortResponded on 13 September 2024

    Hi Kimberly, We sincerely apologize for the unpleasant experience you had at our restaurant. We aim to provide high-quality meals and service, and it’s disappointing to hear that we fell short. Thank you for bringing this to our attention. We hope you’ll consider giving us another try in the future for a better experience. Best wishes, Social Media Support
    

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