Song & Hearth at Dollywood's DreamMore Resort and Spa

Review summary

1. T

   Tim

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was so delish and good variety on the buffet bar! And nice restaurant really enjoyed the visit we will be back our waitress was excellent so nice and very attentive to us her name is Chloe!!
   

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2. s

   scott

   Atlanta Metro

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food has gone down hill a bit, but it was still decent. Service and value were good.
   

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3. J

   Jill

   E. Tennessee

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We ate at 7.30pm which was towards the end of service. This may have affected the quality of food on offer.
   

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4. T

   Tim

   Louisville

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We made reservations for Christmas Eve dinner and the Buffett was $55.95 a person. The food was not worth that! The service was great and the hotel and decorations were beautiful. If you want an experience that is the place to go. If you looking to drop a lot of money this is the place to go but not worth the price.
   

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5. C

   Carole

   E. Tennessee

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   I have to say I was disappointed. The crab legs were still frozen. The turkey was dried out. There was no gravy for the turkey. The creamed corn was good and so were the mashed potatoes. The prime rib was very fatty and there was no au jus. The green beans and Brussels sprouts were raw. In fact the Brussels slid off my plate when I tried to stab one with my fork. The deserts were on. Seemed like they’d been frozen and just set out. I’m sure bread pudding and banana pudding would have been great additions. Things on the menu like Jambalaya and Bananas Foster were not readily available, you had to ask for them and wait for them to be brought to your table. I think there’s a lot of room for improvement.
   

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6. A

   Andrea

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Christmas Buffet was excellent; variety of food choices; pleasant, attentive servers; atmosphere enjoyable; beautifully decorated. 1 suggestion: 1 person should stay at the table while others go back for more food. My husband & I went to buffet line, when we came back they had cleared our table. Our server was gracious and replaced our drinks, tableware and breadbasket.
   

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7. C

   Casey

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was so nice and welcoming. The food was absolutely amazing. Christmas Buffet was out of this world. Thank you for a memorable Christmas.
   

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8. M

   Maria

   E. Tennessee

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   We had a nice time... although it can get pricey quite quickly. The buffet in general had lots of choices. The food was good. Had little disappointment at the end as the only dessert I really wanted to try was no longer available once I actually got to desserts. But the service was exceptional... especially our waitress Chloe. Big smile, friendly and helpful.
   

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9. A

   Anthony

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great selection amd our waitress Rachel was great.
   

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10. K

    Kristie

    Melbourne

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The dinner was delicious, staff were amazingly attentive and we had a fantastic experience. The ambience was just perfect for a Christmas dinner. It was very expensive though.
    

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