Sogno

Review summary

1. M

   Maria

   Greater Boston

   18 reviews

   vip
   4.0

   18 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paul was a great server. Food a great though more expensive for the quality. Ambience is the best!
   

   Is this helpful?

   Report
2. M

   Michael

   Greater Boston

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and our place to celebrate holidays.
   

   SognoResponded today

   Thanks for the feedback! We're thrilled to hear that you enjoyed the food and celebrated your holidays at Sogno. It's wonderful to know that we could be your place for a special occasion. We look forward to serving you again soon. Best wishes, The Management Team
   

   Is this helpful?

   Report
3. T

   Tina

   Greater Boston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely, excellent food, service, and professionalism!!!! The restaurant itself is beautiful You could eat up the floors that’s how clean it is The kitchen is absolutely spotless And the service you can tell that they are really hiring the proper people to be your waiter or waitress…..
   

   SognoResponded today

   Thanks for visiting us! We're thrilled to hear that you enjoyed our food, service, and found our restaurant to be beautiful. We always strive to provide the best experience for our guests. Your kind words about our staff and cleanliness are greatly appreciated. We look forward to serving you again soon!
   

   Is this helpful?

   Report
4. L

   Laura

   Greater Boston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal- Thanksgiving Dinner- yummy. mom ordered off the menu- seafood arrabiatta. She loved it. Service was wonderful. Arnie our server was so sweet and attentive but not overly so. we were greeted at the door so nicely- felt they were happy we came in and they said goodbye and thanked us- even though they were very busy the cappuccino was actually hot! so many places can't seem to serve HOT cappuccino! it was very busy but we did not feel rushed. love the ambiance- sexy, sophisticated vibe but not stuffy. A bit loud but not as bad as some places I've been. Thank you for a great Thanksgiving! we'll be back! my birthday's coming up.
   

   SognoResponded today

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your Thanksgiving dinner and appreciated our ambiance. It's great to know that our team made you feel welcome and that you enjoyed the service. We're also glad that you loved the seafood arrabiatta - it's a favorite among many of our guests too! We're sorry if the noise level was a bit loud, but we're glad that it didn't detract from your experience. We're looking forward to your next visit. Best, The Management Team
   

   Is this helpful?

   Report
5. RB

   RikkeB

   Greater Boston

   11 reviews

   2.0

   11 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Probably due to a busy night, service was friendly but somewhat slow, and entrees a little blend in taste and presentation. Starters were delicious though and the restaurant decor cosy
   

   SognoResponded today

   Hi RikkeB, We are sorry to see that your visit fell short of expectations. We always appreciate the opportunity to fix any issues at the time of service and are disappointed to see that we did not get that chance. Please reach out to us directly if you would like to discuss your visit further. Best, The Management Team
   

   Is this helpful?

   Report
6. A

   Atmaja

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Lunch menu is very limited and not very flavor full. There was no Tiramisu in dessert menu today.
   

   SognoResponded today

   Thanks for the feedback, Tania. We're sorry to hear that our lunch menu didn't meet your expectations. We always appreciate the opportunity to fix any issues at the time of service. Our dessert menu does change seasonally, and we are not currently offering the tiramisu. Please reach out directly if you would like to discuss your visit further. Best, Sogno Management Team.
   

   Is this helpful?

   Report
7. A

   Anne

   Greater Boston

   33 reviews

   vip
   5.0

   33 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great evening with friends. Food was delicious or waiter Fardeal was gracious as always taking care of us like family. Had great drinks at the bar with Craig before dinner and Alexia after dinner.
   

   SognoResponded today

   Hi Acer, We're thrilled to hear that you and your friends had a great evening at Sogno! It's wonderful to know that you enjoyed our food and found our service to be top-notch. We always strive to make our guests feel like family, and it's heartening to hear that we succeeded in your case. We're glad you enjoyed our drinks at the bar and that you appreciated our team's efforts. We look forward to serving you again soon! Warm regards, The Management Team
   

   Is this helpful?

   Report
8. S

   Sabine

   Greater Boston

   39 reviews

   vip
   4.0

   39 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We love this place but food and drinks weren’t great. All drinks are very sweet ! Arugula salad was heavy and pizza soso A little disappointed but a good night anyways
   

   SognoResponded today

   Thanks for the feedback! We're sorry to hear that our food and drinks didn't meet your expectations. Your comments will certainly be taken into consideration as we continually strive to improve our offerings. Please reach out directly next time you are in so we can ensure that you have a better experience. I might suggest our spicy Vesuvius drink for a cocktail, or we can work together to find something that you will enjoy more. We're glad that you had a good night and we hope to see you again soon. - The Management Team
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Greater Boston

   1 review

   2.0

   1 review

   Dined on 23 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   I love upscale dining but this place just charges you at every turn for the sake of pretending to be upscale. Love firm pasta but mine was severely undercooked. I saw a dessert for $15 that included cake, ice cream and sliced figs. Didn't want the cake so asked for the ice cream with the figs only. $13 for ice cream plus $8 for figs. $21 for trying to save them from wasting the cake. Lesson learned. Next time just order the dessert and don't eat what you don't want. $5 for basic soft beverages with no refills. The free bread was anemic foccacia. Not good. Check Watertown for a really good Italian spot that starts with an R. Blows this place away for half the price.
   

   SognoResponded today

   Thanks for the feedback, Peter. We're sorry to hear that your experience at Sogno didn't meet your expectations. We strive to provide a high-quality dining experience and it's clear you feel we missed the mark with your pasta dish. We always hope for the opportunity to fix any issues during service. I did personally stop by your table while you were eating, and no such concern was brought to my attention. We use glass bottle sodas and refills are not included in the price. The dolce zio is a fig and hazelnut layer cake. I apologize if the price was not properly communicated you for your full bowl of fresh figs but again, if this was brought to our attention during your time with us, I would have been happy to have worked something out with you. Please reach out to discuss further.
   

   Is this helpful?

   Report
10. K

    Kenneth

    Greater Boston

    37 reviews

    vip
    5.0

    37 reviews

    Dined on 22 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    New place for me, a little expensive but great food and service!
    

    SognoResponded today

    Thanks for the review, KennethM! We're thrilled to hear that you enjoyed your dining experience at Sogno. We strive to provide our guests with the best food and service, and it's great to know we hit the mark for you. We understand our prices might seem a bit high, but we assure you they're reflective of the quality of our ingredients and the effort we put into every dish we prepare. We hope to welcome you back soon for another great experience!
    

    Is this helpful?

    Report