Smugglers

Review summary

1. C

   Charise

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place for brunch.The steak and chocolate fountain are the best. Be back soon.
   

   SmugglersResponded today

   Dear Charise, Thank you very much for your visit, we are looking forward to your return. Kind Regards, Jean-Michel
   

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2. b

   bob

   Calgary

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for bringing back the weekend brunch buffet! Best in town and the prime rib is special. The good news was also that the supper salad bar is returning. We'll be back again and again!
   

   SmugglersResponded today

   Dear Bob, Thank you very much for your loyalty, we appreciate your support ! Yours Sincerely, Jean-Michel
   

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3. D

   David

   Calgary

   6 reviews

   1.0

   6 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very inattentive wait staff. I personally had to take dirty plates up to the bar and politely ask for them to take them away. Also, waiter introduced himself almost 30 minutes into the brunch. I didn't even know we had a waiter as we were self serving ourselves throughout. Rarely ever checked up on us even after walking past us several times. I'm appalled to say the least.
   

   SmugglersResponded today

   Dear David, Please accept my sincere apologies for the delays you have experienced today. We are looking forward to welcoming you back on a different occasion. Yours Sincerely, Jean-Michel
   

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4. J

   Jacqueline

   Calgary

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Worst service ever I ordered a salad that never came. The waiter would take forever to show up.
   

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5. G

   Glen

   Calgary

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It used to be a great place to eat. Not so much anymore. Fir the price everything was just average.
   

   SmugglersResponded today

   Dear Glen, Thank you very much for your review, please come to experience our brunch buffet on the weekends, this is truly a great weekend feast ! Yours Sincerely, Jean-Michel
   

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6. T

   Timothy

   Calgary

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We had to sit in the bar even though I reserved a table specifically at Smugglers because the reservation was for regular seating. The waiter was terrible, He seemed like he didn't want to be there which made us feel like we didn't want to be there either. The food was good and a decent value. The bar was not as noisy as some places so it wasn't a total loss.
   

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7. C

   Christina

   Calgary

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We requested a booth and got one facing directly into one else’s table (very awkward). It was freezing and had cold air blowing over us. It took an hour for our food and had a difficult time getting our waitress to come to our table. Overall.. Food was good but everything else needs improvement.
   

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8. A

   Albert

   Calgary

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A quiet evening of good food with a very attentive server, Jill was fantastic , very attentive and had a great smile
   

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9. J

   Joe

   Calgary

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Left lots to be desired, food was way overpriced, menu was very small with few choices. Food was dry and small portions leaving us all hungry when we left,Waiters were unprofessional and untrained. This place was good once upon a time long ago but turned into a real disaster! We won’t be returning here and what happened to the salad bar? That was one of the main selling points! My advice is to get rid of the unprofessional staff and return to your roots become the smugglers that everyone likes not the disappointment that it has become!
   

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10. r

    roxanne

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Amazing quality for prime rib, pastry and sweet treats!!!!! I wish there was more selection of lunch menu (only two items, beef soup and prime rib) and I had hoped for french toast. Quality of food was excellent during our visit. The scrambled eggs could have been less watery. Overall food was amazing quality and taste.
    

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