Smith & Wollensky - Wellesley

Review summary

1. D

   David

   Greater Boston21 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure. Thank you again for the hospitality.
   

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2. OT

   OpenTable Diner VIP

   Greater Boston1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was amazing and ambience was vibrant. Laurie, our server, gave great recommendations and was fantastic!
   

   Smith & Wollensky - WellesleyResponded 1 day ago

   Thank you for the wonderful review! We are looking forward to bringing your next experience to another level!
   

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3. C

   Catherine

   Greater Boston5 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We asked for, and were seated at, a relatively quiet table. Michael, the server, was outstanding. The food was delicious and served at a perfect pace. We had a wonderful experience.
   

   Smith & Wollensky - WellesleyResponded 4 days ago

   So very happy you enjoyed. We will always keep a pace which you want us to. Whether you have theater tickets and need to be in and out in a hour or you have the evening to yourself and just want to take it slow and enjoy every bite. Just let us know and we WILL make it happen. Thank you for the glowing review!
   

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4. MM

   MaryM

   Greater Boston1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   Surprised a steak house overcooked all the beef.
   

   Smith & Wollensky - WellesleyResponded 4 days ago

   Hello Mary, we certainly are sorry you thought your meat was not cooked to your liking. If you could please reach out with some more feedback as this is typically never an issue. At you leisure if you would be kind enough to enlighten us so we can address and correct any potential issue from reoccurring. Ty
   

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5. J

   Jonathan VIP

   Greater Boston43 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a great option for upscale food in a less than formal setting. Definitely a special occasion option that always delivers.
   

   Smith & Wollensky - WellesleyResponded 5 days ago

   Thanks for the feedback, Jonathan! We're thrilled to hear that Smith & Wollensky - Wellesley is a great option for upscale food in a less than formal setting. It's wonderful to know that we always deliver for you on your special occasions. We appreciate your support and look forward to serving you again soon!
   

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6. OT

   OpenTable Diner VIP

   Greater Boston11 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 2

   The restaurant was loud and the room we sat in kind of nondescript. Most of the food was good and nicely prepared. However I ordered salmon medium rare and it was served lukewarm, overcooked and dry. The service was good. I thought the food was overpriced but I was not surprised becases that is pretty common in steak house restaurants.
   

   Smith & Wollensky - WellesleyResponded 5 days ago

   Thanks for visiting us at Smith & Wollensky - Wellesley. We're sorry to hear that your experience wasn't up to par. We take pride in our food and it's disappointing to hear that you found it overpriced and not up to your expectations. We appreciate your feedback on the salmon and will certainly look into this matter. We're glad to hear that the service was good and we hope you'll give us another chance to impress you in the future.
   

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7. L

   Lisa VIP

   Greater Boston16 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for dinner last night and LOVED it. Perfect way to kick off the weekend. Hostess accommodated our seating request for a high top in the bar. Wait staff was terrific, helping me choose a wine with some tasting first. Then the dinner - amazing filet with the coffee and cocoa rub - accompanied by delicious truffle fries. Didn’t have room for dessert this time. Top notch all the way - in a comfortable, bustling and lively setting.
   

   Smith & Wollensky - WellesleyResponded 5 days ago

   We're overjoyed to hear that you had a fantastic time at Smith & Wollensky - Wellesley! It's wonderful to know that our team was able to accommodate your seating request and that you enjoyed our high top in the bar and the truffle fries. We're also glad that you loved the filet and the coffee and cocoa rub. We appreciate your feedback on the value, and we'll strive to provide a better experience next time.
   

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8. C

   Calvin

   Greater Boston12 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food & service! Highly recommend the Lobster Roll!
   

   Smith & Wollensky - WellesleyResponded on 6 March 2025

   Hey Calvin, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our Lobster Roll and found the food and service to be excellent. Your high recommendation means a lot to us. We can't wait to welcome you back to Smith & Wollensky - Wellesley soon!
   

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9. C

   Craig

   Greater Boston159 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good but expensive as you would expect. The meals were each supposed to come with sides but they only brought 2 of each side dish for a party of 4. Service was OK generally slow and largely just taking order. Water glasses never refilled and we were finished for 30 minutes before finally finding the waiter to get the bill. When the meals were served they came on trays and whoever brought them over had a very difficult time figuring out which steaks were prepared to which temperature. He put them on the table and we cut into them and got them to the right people ourselves. Most restaurants have a way to tell which meals belong where on the table or at least know how the steaks are prepared so they can ask. Desserts were good.
   

   Smith & Wollensky - WellesleyResponded on 4 March 2025

   Thanks for the review, Craig! We're glad to hear that you enjoyed our food and desserts at Smith & Wollensky - Wellesley. We apologize for the confusion regarding the side dishes and the slow service. We strive to provide the best dining experience for our guests and your feedback helps us improve. We hope to welcome you back soon for a more enjoyable experience. Also want to mention that the MOD that night did see the food runner have some difficulties and it was addressed right away.
   

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10. R

    Rich

    Greater Boston3 reviews

    3.0

    Dined on 2 March 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    Wait staff is amazing but the food was underwhelming. We all ordered steaks. One was ordered medium well, and it was served as medium rare. We asked to cook it more and get it to the proper temperature and even then, it was still undercooked. It was an underwhelming experience for how expensive the restaurant is.
    

    Smith & Wollensky - WellesleyResponded on 4 March 2025

    Hello Rich, We're truly sorry to hear about your recent experience at Smith & Wollensky - Wellesley. It's disappointing to know that the quality of our steaks didn't meet your expectations. We always strive to provide our guests with a memorable dining experience and it seems we fell short this time. Your feedback is invaluable to us and we'll certainly take it into consideration as we continually work to improve our food and service. We hope you'll give us another chance to impress you in the future.
    

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