Smith & Wollensky Steakhouse - Miami

Review summary

1. L

   Lisa

   VIP

   London

   11 reviews

   2.0

   11 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We have eaten at the Las Vegas restaurant many times and always had great service and amazing food so we were looking forward to visiting the Miami restaurant. Unfortunately our experience at the Miami restaurant was disappointing. The starters came and were all excellent, main course was served and one of the steaks had been forgotten, my husband waited for his steak to arrive and when it did it was very salty, he spoke to the server and made them aware and they took the steak away only to bring the same stake back with the seasoning scraped off it ! Another steak followed but was still extremely salty the server hadn’t made the kitchen aware of the over sesoning and the rest of the table had finished their food by then, and we just wonted to leave as the evening had been ruined. We were told we wouldn’t be charged for the stake which made us chuckle he hadn’t been able to eat the steak and he had left the restaurant hungry.
   

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2. R

   Rogerio

   VIP

   Greater Boston

   25 reviews

   5.0

   25 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a table outside, which was fabulous. Food was delicious. Service was attentive if a bit rushed on a couple of occasions. Overall, a fantastic experience.
   

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3. A

   Antonio

   VIP

   Greater Boston

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Meat wasn’t a agood as it should in an upscale restaurant like this one
   

   Smith & Wollensky Steakhouse - MiamiResponded 2 days ago

   Hello Tony, we're really glad to hear that you enjoyed our service at Smith & Wollensky Steakhouse - Miami. We always aim to provide top-notch service and it's great to know we hit the mark for you. We appreciate your feedback on the meat quality and we will definitely take it into consideration as we continuously strive to improve our dishes. We hope to see you again soon for another enjoyable experience.
   

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4. j

   jose

   Naples

   18 reviews

   5.0

   18 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Smith and Wollensky keep its excellence through the years.
   

   Smith & Wollensky Steakhouse - MiamiResponded 2 days ago

   Hey Jose, we're overjoyed to hear that you enjoyed your experience at Smith & Wollensky Steakhouse - Miami! Your kind words about our excellence and food have truly made our day. We're thrilled that we've been able to uphold that excellence over the years. We look forward to serving you again soon. Thanks for your support!
   

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5. A

   Aura

   New York City

   1 review

   4.0

   1 review

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, excellent service. Steak was perfectly cooked just too much black pepper.
   

   Smith & Wollensky Steakhouse - MiamiResponded 7 days ago

   Hi, Thank you so much for your review! We're thrilled to hear that you enjoyed our food and service at Smith & Wollensky Steakhouse - Miami. We pride ourselves on our steak being cooked to perfection and it's always great to know when we've hit the mark. We appreciate your feedback on the pepper and will take it into consideration. We hope to welcome you back soon for another excellent dining experience!
   

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6. G

   Gail

   VIP

   Miami

   19 reviews

   5.0

   19 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We truly enjoyed. Every year we land on my birthday Dec 9 in FLL and made it our tradition to run there early enough to hope and pray for a water view like right on the water table. And we have always gotten lucky knowing that this restaurant does not reserve out door tables. The ambience was 💯, the service 💯 and presentation of the meal 💯 and of course the food was delicious as it always is. Coming directly from Montreal Canada was the cherry on top.
   

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   Smith & Wollensky Steakhouse - MiamiResponded 7 days ago

   Fantastic to see you had such a wonderful time, that you rated us 5 Stars! Thank you so much! We look forward to your next visit. Thanks for the review. We really appreciate the support. Kind Regards, Matias Perez Manager Smith & Wollensky, Miami 1 Washington Ave. | Miami Beach, FL 33139
   

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7. M

   Matt

   VIP

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great restaurant in every way. Frequent often. My last visit I had a slight issue with bar service. I had a party of 5 waiting for our table and I went to the ‘half full’ bar and had two bartenders walk by me twice without even saying ‘will be right with you’. I had to find a Manager to get a bartender to assist me. I understand busy times, but just acknowledge ‘will be right with you’ to someone waiting to order at the bar. It reflects arrogance to me that comes with complacency. Small issue, one time occurrence, but annoyed me enough I had to post. In closing, great food, great servers, great managers, and most off great location.
   

   Smith & Wollensky Steakhouse - MiamiResponded 2 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed our food and service. We apologize for the initial hiccup with the bar service, and we appreciate your understanding regarding busy times. We're glad that despite the initial hiccup, you still had a great time with us. We look forward to serving you again soon.
   

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8. F

   Francisco

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente lugar y comida, el servicio también muy bueno !
   

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9. G

   Guido

   New York City

   1 review

   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Tutto perfetto location bellissima carne buonissima Consilgiatissimo !!!
   

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10. J

    James

    Phoenix

    2 reviews

    3.0

    2 reviews

    Dined on 3 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    We dine at S&W most times we visit Miami Beach, however this experience was below par. The value proposition is the bottomline of our disappointment.
    

    Smith & Wollensky Steakhouse - MiamiResponded 7 days ago

    Thanks for the feedback, James. We're sorry to hear that your recent visit to Smith & Wollensky Steakhouse - Miami didn't meet your expectations. We strive to provide excellent service and delicious meals, so it's disappointing to learn that we fell short this time. Your feedback is important to us and we will certainly take it into consideration as we continually work to improve our guest experience. We hope you'll consider dining with us again, giving us another opportunity to impress you.
    

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