Smith & Wollensky Steakhouse - Chicago

Review summary

1. A

   August

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Thank you for taking care of our table this evening
   

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2. D

   Donnie

   Chicago

   27 reviews

   vip
   5.0

   27 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charlie and Kristy Killed it from start to finish! Kristy made sure from the wine to the the main course we were happy. She went the extra step throughout our evening. She truly made my son and I feel special right before he goes into The Navy’s Buds Program Thank you, The Kostecki Family
   

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3. K

   Kimberly

   Chicago

   21 reviews

   vip
   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excepted experience all around - our server seemed perfection in the delivery and presentation of the meal. A lot of food and we got to bring home for tomorrow!
   

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4. D

   Dean

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I left a detailed review on Yelp. Five stars! Great dinner to celebrate our anniversary. Our server, Noelle, was excellent!
   

   Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

   Thank you so much for the wonderful reviews!! We truly appreciate your kindness and we are so happy you enjoyed dining with us for your special occasion.
   

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5. T

   Terry

   Milwaukee

   46 reviews

   vip
   5.0

   46 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time at s&w and we will be back. The service was great and the food was of high quality and excellent taste.
   

   Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

   Thank you Terry, we can't wait to serve you again.
   

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6. D

   David

   Atlantic City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Noel did a phenomenal job. I highly recommend her.
   

   Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

   THank you for the wonderful review. I will share your kindness with Noelle.
   

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7. K

   Kelly

   San Francisco

   2 reviews

   vip
   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Ordinarily we have a good experience but this time it was so poor I felt a review was in order for the restaurant itself to consider. Our waiter would come over ask if we were good and before we could answer would run off. He took one drink order at a time so it took 45 minutes for us to all to get our first cocktail and order. At the end he came over and apologized and wanted to comp us dessert. We said we were exhausted and didn’t have the time. He promised it would take five minutes tops to bring it out. It took another 25 minutes to get a cold cookie. He didn’t bring it out and we couldn’t find him to get our check. We were seriously disappointed. We actually brought up the service issue two times earlier. Management should have put someone else at our table to correct it. It was a simple fix. I actually don’t know if we’ll go back as there are other steak houses in Chicago.
   

   Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

   Thank you for your review. I will address these issues with your server immediately and make all necessary corrections.
   

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8. OT

   OpenTable Diner

   Portland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff and service was exquisite. Treated everyone in our party with the upmost respect and the quality of food was top-notch. Thank you.
   

   Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

   We are so pleased you and your guests enjoyed the dining experience and look forward to the opportunity to serve you again soon.
   

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9. D

   Daniel

   Monterrey

   1 review

   vip
   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and the service was excelent! The wine recomendations were perfect!
   

   Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

   Thanks for visiting us at Smith & Wollensky Steakhouse - Chicago! We're thrilled to hear that you enjoyed our food and service. Our team always aims to provide the perfect wine pairing for our guests. We appreciate your feedback and look forward to welcoming you back soon!
   

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10. R

    Ruby

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was our first time there and everything from the moment you walk in to when you leave was great. Top notch service from everyone that interacted with us and food was fantastic.
    

    Smith & Wollensky Steakhouse - ChicagoResponded 1 day ago

    Thanks for visiting us,Ruby! We're thrilled to hear that your first time at Smith & Wollensky Steakhouse - Chicago was a memorable one. It's fantastic to know that our service and food met your expectations. We strive to provide top-notch service and delicious meals, and your feedback lets us know we're on the right track. We look forward to serving you again soon!
    

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