Sixty Vines - Charlotte Southend

Review summary

1. J

   Jorge

   Miami

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing and great food!! Service was great!! Hav was amazing with us!!
   

   Sixty Vines - Charlotte SouthendResponded today

   Hello! Thank you so much for taking the time to leave us a review. We're so glad you enjoyed a five star visit and can't wait to see you again soon. Don't forget to come by to check out our brunch menu on Saturdays and Sundays from 10am until 3pm! We've got some great wine country fare we think you'll love. All the best, Robb Lindsey General Manager
   

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2. W

   Wilbert

   VIP

   Toronto

   63 reviews

   4.0

   63 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was flavorful and service was amazing. I would definitely recommend patrons visit this place
   

   Sixty Vines - Charlotte SouthendResponded 1 day ago

   Thank you so much for taking time to leave us a review! We're glad that you had a good time but so look forward to earning that fifth star during your next visit. Please reach out if there was anything specific that prevented your visit from being exceptional. All the best, Robb Lindsey General Manager
   

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3. J

   John

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. Loved the ambiance. Great concept with 60 wines on tap!
   

   Sixty Vines - Charlotte SouthendResponded 1 day ago

   Hello John! Thank you so much for taking the time to leave us a review. We're so glad you enjoyed a five star visit and love the concept! We can't wait to see you again soon. All the best, Matthew McErlean Manager
   

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4. K

   Karin

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic! We went as part of a Christmas celebration! Everyone really enjoyed themselves.
   

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5. C

   Caitlin

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   The restaurant is absolutely beautiful. I felt like I was back in California. We ordered the burrata and harissa shrimp for appetizers. Both were fantastic. For our main lunch courses, we got the BLT and pork chop dishes. The pork chop had a ton of flavor and was perfectly cooked. The BLT was great but def too much bread after eating so much with the shrimp and burrata apps. Server was nice but definitely laid back and slow and didn’t check to see how the food was. The ambience and food made up for it though. Highly recommend. Def one of my new fav spots in Charlotte!
   

   Sixty Vines - Charlotte SouthendResponded 5 days ago

   Thanks for the feedback, Caitlin! We're thrilled to hear that you enjoyed your experience at Sixty Vines - Charlotte Southend. It's great to know that our ambience and food met your expectations. We appreciate your comments about the pork chop dish and the BLT. We also acknowledge your feedback about the service speed and will coach the team to be more attentive. We're delighted to know that you're considering us one of your new fav spots in Charlotte! We look forward to welcoming you back soon.
   

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6. K

   Krystal

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All in all our experience was amazing! Our waiter Jon was super nice, patient and knowledgeable of the menu! Everyone was happy with their food and drinks! I’ll definitely be back!
   

   Sixty Vines - Charlotte SouthendResponded 1 day ago

   Krystal, Thank you so much for taking the time to leave us a review! You're five stars in our book too. We're so glad you enjoyed your experience with Jon, and that you loved the food and drinks! Hope to see you again soon! All the best, Matthew McErlean Manager
   

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7. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything 💕. Food was tasty, they are extremely careful about allergies. We were happy and very grateful
   

   Sixty Vines - Charlotte SouthendResponded 7 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your dining experience at Sixty Vines - Charlotte Southend. Our team takes great care to ensure that our guests with allergies are well taken care of and we're glad you felt that. We strive to make every guest feel happy and grateful. We look forward to serving you again soon!
   

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8. S

   Spencer

   San Diego

   1 review

   3.0

   1 review

   Dined on 20 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Cute restaurant and Shelby was very friendly but nothing stood out with respect to the food
   

   Sixty Vines - Charlotte SouthendResponded 7 days ago

   Hello Spencer, Thank you for taking the time to review Sixty Vines - Charlotte Southend. We're glad to hear that you enjoyed the ambiance and our friendly staff. However, we're sorry to hear that our food didn't stand out for you. We strive to provide a unique dining experience and we appreciate your feedback as it helps us improve. We hope to have the opportunity to serve you again and exceed your expectations. Best Regards, The Management Team
   

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9. A

   Abigail

   VIP

   Charleston

   12 reviews

   1.0

   12 reviews

   Dined on 19 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Server was nice, however, they gave four members of our party our meals and the fifth had to sit there awkwardly for 10 mins while all our food god cold waiting for her pizza to come out. When it did it was totally hard and burnt. So we didn’t really enjoy our meals to respect the member of our party left out and then the pizza arrives as though it had been sitting there waiting the whole time. We’ve tried this restaurant three times, each visit gets worse. We won’t be back.
   

   Sixty Vines - Charlotte SouthendResponded 7 days ago

   Thanks for the review, Abigail. We're truly sorry to hear about your experience at Sixty Vines - Charlotte Southend. It's disappointing to know that we didn't meet your expectations this time and have left much to be desired in the past. We apologize for the delay and the discomfort caused to you and your guest. We understand how frustrating it must have been and we assure you that this is not the standard we aim for. We appreciate your patience and understanding and we hope you'll give us another chance to serve you better.
   

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10. A

    Amy

    Charlotte

    10 reviews

    3.0

    10 reviews

    Dined on 19 December 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    It was just ok. No complaints about the service. I ordered the pork chop and it was was charred all the way around, I had equal amounts of edible pork and burnt bits. The flavor was good, potatoes were nice. My husband thought his Harrissa shrimp was overcooked. I'm not mad about the experience, but I probably wouldn't go back.
    

    Sixty Vines - Charlotte SouthendResponded on 20 December 2024

    Hello Amy, Thank you for taking the time to share your experience at Sixty Vines - Charlotte Southend. We're glad to hear that you enjoyed the service but are sorry to hear that your pork chop and the rest of your meal didn't meet your expectations. We appreciate your feedback and will certainly pass this on to our culinary team. Your description certainly falls well below our standards for execution and I am so incredibly sorry. I'd love the opportunity to make things right with you and show you who we can be at our best if you are open to it. Please reach out here if you are open to continuing this conversation. Sincere apologies, Robb Lindsey General Manager
    

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