Sixty Vines - Charlotte Southend

Review summary

1. K

   Karin

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic! We went as part of a Christmas celebration! Everyone really enjoyed themselves.
   

   Is this helpful?

   Report
2. C

   Caitlin

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   The restaurant is absolutely beautiful. I felt like I was back in California. We ordered the burrata and harissa shrimp for appetizers. Both were fantastic. For our main lunch courses, we got the BLT and pork chop dishes. The pork chop had a ton of flavor and was perfectly cooked. The BLT was great but def too much bread after eating so much with the shrimp and burrata apps. Server was nice but definitely laid back and slow and didn’t check to see how the food was. The ambience and food made up for it though. Highly recommend. Def one of my new fav spots in Charlotte!
   

   Sixty Vines - Charlotte SouthendResponded 3 days ago

   Thanks for the feedback, Caitlin! We're thrilled to hear that you enjoyed your experience at Sixty Vines - Charlotte Southend. It's great to know that our ambience and food met your expectations. We appreciate your comments about the pork chop dish and the BLT. We also acknowledge your feedback about the service speed and will coach the team to be more attentive. We're delighted to know that you're considering us one of your new fav spots in Charlotte! We look forward to welcoming you back soon.
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything 💕. Food was tasty, they are extremely careful about allergies. We were happy and very grateful
   

   Sixty Vines - Charlotte SouthendResponded 5 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your dining experience at Sixty Vines - Charlotte Southend. Our team takes great care to ensure that our guests with allergies are well taken care of and we're glad you felt that. We strive to make every guest feel happy and grateful. We look forward to serving you again soon!
   

   Is this helpful?

   Report
4. S

   Spencer

   San Diego

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Cute restaurant and Shelby was very friendly but nothing stood out with respect to the food
   

   Sixty Vines - Charlotte SouthendResponded 5 days ago

   Hello Spencer, Thank you for taking the time to review Sixty Vines - Charlotte Southend. We're glad to hear that you enjoyed the ambiance and our friendly staff. However, we're sorry to hear that our food didn't stand out for you. We strive to provide a unique dining experience and we appreciate your feedback as it helps us improve. We hope to have the opportunity to serve you again and exceed your expectations. Best Regards, The Management Team
   

   Is this helpful?

   Report
5. A

   Abigail

   VIP

   Charleston

   12 reviews

   1.0

   12 reviews

   Dined on 19 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Server was nice, however, they gave four members of our party our meals and the fifth had to sit there awkwardly for 10 mins while all our food god cold waiting for her pizza to come out. When it did it was totally hard and burnt. So we didn’t really enjoy our meals to respect the member of our party left out and then the pizza arrives as though it had been sitting there waiting the whole time. We’ve tried this restaurant three times, each visit gets worse. We won’t be back.
   

   Sixty Vines - Charlotte SouthendResponded 5 days ago

   Thanks for the review, Abigail. We're truly sorry to hear about your experience at Sixty Vines - Charlotte Southend. It's disappointing to know that we didn't meet your expectations this time and have left much to be desired in the past. We apologize for the delay and the discomfort caused to you and your guest. We understand how frustrating it must have been and we assure you that this is not the standard we aim for. We appreciate your patience and understanding and we hope you'll give us another chance to serve you better.
   

   Is this helpful?

   Report
6. A

   Amy

   Charlotte

   10 reviews

   3.0

   10 reviews

   Dined on 19 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was just ok. No complaints about the service. I ordered the pork chop and it was was charred all the way around, I had equal amounts of edible pork and burnt bits. The flavor was good, potatoes were nice. My husband thought his Harrissa shrimp was overcooked. I'm not mad about the experience, but I probably wouldn't go back.
   

   Sixty Vines - Charlotte SouthendResponded 7 days ago

   Hello Amy, Thank you for taking the time to share your experience at Sixty Vines - Charlotte Southend. We're glad to hear that you enjoyed the service but are sorry to hear that your pork chop and the rest of your meal didn't meet your expectations. We appreciate your feedback and will certainly pass this on to our culinary team. Your description certainly falls well below our standards for execution and I am so incredibly sorry. I'd love the opportunity to make things right with you and show you who we can be at our best if you are open to it. Please reach out here if you are open to continuing this conversation. Sincere apologies, Robb Lindsey General Manager
   

   Is this helpful?

   Report
7. M

   Marla

   Charlotte

   1 review

   5.0

   1 review

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time dining at Sixty Vines with my Bookclub member’s. The service by Ryan and Lucy is the best I’ve ever had. Seriously! They were very attentive and thought of everything we needed to make our dining experience one to remember. The food was absolutely amazing; from the Brussel Sprouts and mussels to the double Cabernet burger and creste di gallo pasta. Yummy! I would recommend Sixty Vines for great food and top notch service. Thank you
   

   Sixty Vines - Charlotte SouthendResponded on 18 December 2024

   Hello Marla! Thanks for the review! We're thrilled to hear that you and your bookclub members enjoyed your first visit to Sixty Vines. It's wonderful to know that our attentive service and delicious food made your experience memorable. We're also glad that you found the food to be amazing. We look forward to welcoming you back for more memorable meals and top-notch service. Cheers! Elana Preston Shift Lead
   

   Is this helpful?

   Report
8. K

   Kaylan

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. It's where my gf and I had our first date so we celebrated our first date anniversary here. The staff helped make both days truly magical.
   

   Sixty Vines - Charlotte SouthendResponded on 18 December 2024

   Hi Kaylan! We're over the moon to hear that you chose to celebrate your first date anniversary with us at Sixty Vines - Charlotte Southend! It's wonderful to know that we were able to make your day truly special. We strive to create memorable experiences for our guests and your feedback is a testament to our efforts. We can't wait to welcome you back for many more special occasions in the future. Thank you for choosing Sixty Vines. All the best, Elana Preston Shift Lead
   

   Is this helpful?

   Report
9. MS

   MerS

   Charlotte

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our second time coming to 60 Vines in Charlotte and we have loved the food and ambience both times. But both times we have booked for birthday celebrations and arrived on time for our reservations only to be seated and have no one engage us for the first 20-25 minutes after we sat down - not even an “I’ll be with you in a moment.” Luckily, both times we were lucky enough to have Ryan come and take over our table and be our server and he has just been out of the park wonderful! The initial service experience was not great, but his incredible attitude and professionalism (and also the manager’s!) and service level always had us leaving with huge smiles on our faces. He’s THE BEST!!! 
   

   Is this helpful?

   Report
10. J

    Jorge

    New York City

    20 reviews

    5.0

    20 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic food, atmosphere and especially the service. Kudos to Grayson for pointing out a couple of suggestions from the menu and his timing in delivering the courses at the right time. I’ll certainly be back!
    

    Sixty Vines - Charlotte SouthendResponded on 16 December 2024

    Thank you so much for taking the time to leave us a review! We're so glad Grayson took great care of you! Hope to see you again soon! All the best, Matthew McErlean Manager
    

    Is this helpful?

    Report