SideDoor

Review summary

1. N

   Nick

   VIP

   Orange County

   29 reviews

   4.0

   29 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I usually have an incredible experience at the Side Door, however this time the prime rib was not cooked to the temperature I requested. I like medium rare....and it was almost cooked to well done. Maybe it was because we were the last seating? With that said, I love the fact that the Side Door is open to 10:00 PM , except Friday and Saturday, when its open to 11:00 PM. I definitely go back, and make sure I am not the last seating.
   

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2. F

   Fernando

   Orange County

   435 reviews

   5.0

   435 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   "A Dining Experience Like No Other!" We have been loyal clients of this restaurant for over 20 years, and it continues to exceed our expectations every single time. This place is truly exceptional! From the moment we walk in, the service—from the servers, bartenders, runners, hostesses, and managers—is always impeccable. Every staff member goes above and beyond to ensure a delightful and seamless dining experience. The food is simply outstanding—every dish is thoughtfully prepared, bursting with flavor, and consistently delicious. The wine selection is equally impressive, perfectly complementing the meal and elevating the overall experience. This restaurant is also connected to Five Crowns, located just inside the side door—a wonderful addition to their exceptional offerings. Rose, the General Manager, is in a league of her own! Her exceptional leadership, personal attention, and dedication to excellence make this restaurant stand out from all others in town. She is, without a doubt, the best manager we've ever encountered, and she always ensures that every visit feels extra special. This restaurant is a true gem, and we highly recommend it to anyone looking for an unforgettable culinary experience. It’s been our favorite for more than two decades, and it never disappoints. Always the best—can’t wait to return!
   

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3. R

   Ronald

   VIP

   Los Angeles

   7 reviews

   4.0

   7 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most extraordinary experience this visit was being taken care of my Michelle, our very helpful and knowledgeable server.
   

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4. K

   Karen

   VIP

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The holiday crowd meant a long wait for our reservation, but it was worth it. So festive and fun
   

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5. M

   MEGAN

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   They took lots of good items off the menu for December.
   

   SideDoorResponded on 12 December 2024

   Megan, we appreciate your feedback. Our menu changes seasonally, and we aim to offer a diverse selection of dishes our guests will enjoy. Your input is valuable to us as we seek to refine our offerings. Thank you.
   

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6. M

   Mike

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great ambience and experience. Additional festive element for the holidays which was great. The only bummer was the menu is more abbreviated than normal due to the holiday crowds, to allow the kitchen to keep up, which makes total sense, but still a bummer as some of our favorites were missing (French Onion soup!). But the food and service was amazing. We had the Provence salad and Caesar salads and both were fantastic. The chili was also delicious- very hearty and flavorful. We all had prime rib and nobody was disappointed. The desserts are one of the highlights for us—the sundae was amazing and the soufflé is worth the wait.
   

   SideDoorResponded on 11 December 2024

   Mike, your review brightened our day! We're thrilled that you enjoyed the festive atmosphere and delicious dishes despite the menu adjustments. It's fantastic to hear that the salads, chili, prime rib, and desserts hit the mark. Thank you for sharing your experience, and we can't wait to welcome you back for more memorable moments!
   

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7. A

   Andree

   VIP

   Los Angeles

   14 reviews

   2.0

   14 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   My husband and I went to one of our favorite neighborhood spots last night and left disappointed. To our surprise the restaurant had a limited menu that we were told about after waiting for a while for a table and finally being seated. Therefore, that meant that there was no fish and chips and other Side Door options that we were looking forward to enjoying. We decided to stay and order what they were offering. It took a long time to receive our lobster bisque and when it finally came it it was COLD! The rest of our meal was additionally lackluster and mediocre at best. Our server was practically nonexistent. We realize that it is the holiday season but also feel strongly that the restaurant should be prepared for an increase in traffic, especially on weekend nights during this time of the year.
   

   SideDoorResponded on 9 December 2024

   Andree, we're disappointed to hear about your recent experience, as it does not align with the high standards of service our team aims to deliver. Guest satisfaction is a priority for us, especially during busy times. We value your feedback and would like to discuss the specifics of your visit further. Please call the restaurant directly so that we can address your concerns thoroughly. Thank you.
   

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8. G

   Gordon

   Palm Springs

   4 reviews

   5.0

   4 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nick made us feel welcome for our first time visiting the side door. He was very accommodating for our family. I was surprised that during December they don’t have sandwiches, burgers or fish and chips on the menu. We were glad they had the child’s meal for one of our guest.
   

   SideDoorResponded on 5 December 2024

   Gordon, it's wonderful to hear that Nick made your first visit welcoming and accommodating. Thank you for sharing your experience, and we hope to welcome you back soon!
   

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9. C

   Cheryl

   VIP

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined on 2 December 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   The have limited food selection if Side Door pub favorites and the main menu is Prix Fixed. Very limited choices!!! And not great. Not happy with the changes.
   

   SideDoorResponded on 4 December 2024

   Cheryl, we understand your concerns regarding the menu options at our restaurant. Our goal is to offer a variety of appealing choices for our guests, and we value your feedback as it helps us refine our offerings. Thank you for sharing your thoughts.
   

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10. J

    Joanie

    Central Coast

    10 reviews

    4.0

    10 reviews

    Dined on 30 November 2024

    1. Overall 4
    2. Food 1
    3. Service 5
    4. Ambience 5

    I have always enjoyed going there with friends. Last night the food was not good. I ordered the chicken pot pie and had very little chicken and too many onions. My wine was good and I enjoyed the environment.
    

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