Shoemaker's Grille

Shoemaker's Grille reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Gary

   Richmond2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time there and had a complimentary glass of champagne for our 60th wedding anniversary
   

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2. E

   Elizabeth

   Philadelphia6 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Everything was excellent! Food, ambulance and service was fantastic.
   

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3. L

   Lauren VIP

   Raleigh5 reviews

   3.0

   Dined on 11 April 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good unfortunately service was bad. Place was not busy either.
   

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4. N

   Neal VIP

   Pittsburgh8 reviews

   2.0

   Dined on 4 April 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Can’t recommend this restaurant. Insufficient parking and no valet service. Waited 15 minutes for a waiter to visit our table. Received food an hour after sitting down. The 8oz filet was no 8 ounces (more like 6 oz) and was overcooked. This restaurant is priced like a high end steakhouse, but performed as a tired hotel restaurant.
   

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5. B

   Brien

   Richmond1 review

   5.0

   Dined on 28 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my wife and son for her birthday. The ambiance, quality of food, and customer service were exemplary. We plan to return soon to try out other menu items as almost everything sounded delicious, and the 2 appetizers, 3 entrees, and 2 deserts we had were great. (Only downside was the lamb was 86’d and that’s my wife’s go to)
   

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6. C

   Chris

   Richmond2 reviews

   2.0

   Dined on 27 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   ehhhh. I was surprisingly disappointed. Very poor first impression as I stood at the host station alone for 5 minutes upon entering, bartender took no effort to acknowledge or summons service. Only once I walked further into the restaurant did a waitress see me and seat us. The same waitress served my table and did fine. They must have been short staffed because the service was VERY slow, especially the initial drink service. Food was.... good, but one-dimensional and absolutely not worth their inflated prices. I am not sure I would return.
   

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7. J

   Judith

   Richmond1 review

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have always loved the ambiance at Shoemakers, and have dined there frequently since it opened. The food is always delicious.
   

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8. OT

   OpenTable Diner

   Las Vegas8 reviews

   3.0

   Dined on 20 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   First time visitor to Lynchburg, VA, so my husband and I wanted a date night. Nice spot for a great ambience. Service was friendly, but so slow. They forgot about us “because of a party of 12.” No bread was served to our table, even when we asked for it. I ordered a drink, it never came, so when I asked, the server checked and the ingredients were “out.” Ordered a new drink, and by this time, we were half way done with our progressive dinner of appetizers leading to a main course. The appetizers we ordered started well. Great portion size for the fried oysters, huge portion of the pork belly - both could have been main courses. Now, here’s where it goes wrong for the food. While things taste great, they used the SAME sauce on the fried oysters, pork belly, AND the gem salad. Why? It got old fast. I still didn’t have my 2nd attempt at a drink by the time we finished our 3rd appetizer, our salad, and there was no sign of our server. She was friendly, but someone else should have been helping her if she was to care for 3 other small tables with a party of 12. We saw the manager at another table and got his attention and canceled the drink, and while he offered to go get it and take it off the bill, we had finished the food, and based on how service was, we didn’t want to ask for another dish. So, the manager went to cancel the drink and, as expected, the manager brought our server back. She apologized, asked if we wanted anything else, so I looked at the dessert menu. I asked about the sweetness level of the bread pudding to which she had no clue and said others liked it. She assured us others had not said it was too sweet, but everyone has a different tolerance. So, we decided to try it. We got the white chocolate chips on the side and I’m glad I did. It was too much cinnamon, very banana forward, and lacked flavor and that sponge texture I love about bread pudding. It wasn’t great. Which completed a good evening, not great. 3 apps, no drinks, and a dessert $62+ tip.
   

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9. J

   John VIP

   Cincinnati10 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service. Delicious filet and drinks. Great atmosphere. Highly recommend.
   

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10. B

    Brandon VIP

    Orlando4 reviews

    4.0

    Dined on 7 March 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    The restaurant decor and ambiance was great! The appetizers were good. The steak was plated very nicely, but the overall flavor was average.
    

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