Shift Restaurant and Bar - Bright

Review summary

1. B

   Beth

   Cincinnati

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We had reservations so I thought planning 90 minutes for a meal was sufficient but the kitchen was not able to keep up with demand. We waited almost an hour to get salads. Meal came out not long after and 2 of the 4 of us only had sandwiches. Food was hot. Since we couldn't make it to Christmas Services, we got dessert. Cheesecake was amazing but Bread Pudding was dried out and hardly had any sauce to it. Service was okay, our cups ran empty but our waitress was covering several tables with large groups. With limited menus and reservations, there should have been enough staffing on the floor and in the kitchen, the number of people eating tonight wasn't a surprise. Disappointed in experience as a whole. Not sure we'll go back.
   

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2. M

   Mark

   VIP

   Cincinnati

   12 reviews

   3.0

   12 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The restaurant was understaffed both front of house and back of house. The young kid managing the host station barely made eye contact while it was obvious we had been standing in front of him for a while. Walked away to go behind the bar while still not acknowledging we were there. Our dinners at a table for four came out of the kitchen one at a time. Our server barely checked on drinks and made no attempt to apologize for the slow service. Disappointing because all prior visits to Shift were so nice.
   

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3. V

   Victoria

   Cincinnati

   25 reviews

   4.0

   25 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food Waiter had great personality And was awesome Will go back
   

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4. H

   Heidi

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place! Their dry rub wings are the best we’ve had and our kids devoured 2 pretzels. Everything is so fresh and delicious. We wish we lived closer so we could go more often, but it is definitely worth the drive.
   

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5. L

   Linda

   Cincinnati

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   They need to go back to having holiday meals as buffet instead of family style. I had a reservation and was seated promptly but we waited an hour for our food to be delivered to our table while others who were seated after us received their food before us. We did not have a big group only a table of 4.
   

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6. K

   Keith

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As we are visiting the USA for work thought we would be eating a ready meal for thanksgiving, after a suggestion from my daughter in law searched restaurants around Cincinnati that were open. We were very impressed with the food we were served and the excellent service.
   

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7. D

   Debbie

   Cincinnati

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great!! Price was great! Service was on the slow side.
   

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8. M

   Maria

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a little apprehensive after reading about this year’s Mother’s Day buffet. Apparently, the shift owners learned from that experience and have made great strides since then. Though we didn’t actually participate in the Mother’s Day buffet. The Thanksgiving day buffet served family style table side was a huge improvement and much preferred method of doing buffet. They really nailed it and this way of serving a buffet certainly enhanced our enjoyment. The huge Christmas tree tucked in the corner and the awesome ambient lighting hanging from the ceiling need a great setting . The turkey was moist as well as the ham. The sweet potato casserole was almost as if a pumpkin pie was popped in a blender with some toasted pecans to top. A darker consistency than expected, but honestly, it was a great slightly sweet complement to the turkey. Being a solid snob, I totally appreciated the quality greens that were served. Not one piece of lettuce on my plate was able to be discarded. Nice chopped cucumber, sliced red onion, and ripe cherry tomatoes.❣️ Oh, and there blood orange dressing wow don’t get me started. I wanted to drink it an absolutely wonderful choice as well as what appeared to be a not too thick homestyle probably homemade ranch dressing. Salad was included as well as bread and butter, which was a cinnamon butter with yeast rolls. We also had the green bean casserole which was tasty and the broccoli casserole that was somewhat mushy, but the flavor was decent. I didn’t try the stuffing, but it wasn’t anything remarkable either way Dessert choices were chocolate cake with chocolate frosting that seemed to be the overall winner. Although slightly dry, I poured a little coffee on top and had a wonderful chocolate coffee cake.🤩 The pumpkin pie was a typical store-bought with a slightly undercooked crust. Each of those selections came with a dab of whipped cream. Didn’t see the vanilla ice cream served with a cookie, but that was also a choice.💯
   

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9. M

   Mark

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   A table of 4 for the Thanksgiving buffet. We had the turkey and chicken, which was excellent! We had mashed potatoes, stuffing, gravy, green bean casserole, fried apples. The only one we did not like was the green bean casserole, no one did. The only real problem was our waitress, we had to flag her down to get refills of drinks, wouldn't see her for a while and she would forget to bring us our requests.
   

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10. B

    Bonnie

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Took family for Thanksgiving dinner. Service was great! Only complaint, had apples in the dressing that ruined taste of the dressing.
    

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