Serenade American Brasserie

Review summary

1. H

   Hector

   Austin1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great ambience, great service but the food and drink was lacking relative to the price point. Tuna coconut lime ceviche was great; chicken was flat, bland at best and too salty missed the mark relative to price point. The chocolate desert was flat literally :) and figuratively :/ fell short
   

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2. N

   Niaed VIP

   Austin6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a meeting with a client here and it was the perfect setting the restaurant is beautiful. Our server was truly amazing and kind. The food was delicious and I will definitely be back again.
   

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3. S

   Stacey VIP

   Austin8 reviews

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The restaurant was moderately busy on a Thursday evening; however, our service was very slow. Every part of the meal took much longer than it should have. We ordered second drinks half way through the first ones because the first ones took so long to arrive. The table next to ours arrived after us, had twice as many people, and their food arrived the same time ours did. The sea bass was very good; however, my husband’s NY Strip was tough and over priced for the quality. We ordered dessert before dinner was complete because of the slow service to that point. Unfortunately, we had to cancel it because it took longer than 20 minutes to arrive and we needed to leave. Our server was polite and attentive when available. For a high end dining experience, we were disappointed and most likely would not recommend the restaurant or dine here again.
   

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4. A

   Andrew

   Denver103 reviews

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Typical hotel brunch / breakfast food and not especially rememberable _
   

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5. RS

   RommelS

   Austin8 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very nice remodel of what used to be trace at the W. French bistro type cuisine and atmosphere, quaint and elegant decor. Great food at good value.
   

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6. N

   Nick VIP

   Greater Boston10 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was good. Beef tartare was memorable. Drinks were really good. Ambiance needs some improvements, very beautiful restaurant but it’s way too bright in there. They need the lower to lighting significantly to create a more intimate atmosphere. Need to expand the dinner menu. Tomahawk was good but have as much better for less in Austin. The fact that that’s the only steak option at $200+ is a bit ridiculous. Tons of potential if you ask me but they need to rethink some of the menu items and lower the brightness of the lighting. Also, wine by the glass can improve, for a high end hotel/restaurant, there should be more thought to the “by the glass list” vs the “safe” mainstream options they offer.
   

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7. OT

   OpenTable Diner

   Toronto1 review

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic restaurant. Food was delicious and service was superb! Definitely recommend.
   

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8. S

   Sosha VIP

   Chicago1 review

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Eric was absolutely fabulous. So patient with us and gave amazing recommendations.
   

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9. S

   Sharon VIP

   Austin52 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente service. Beautiful restaurant environment. Superb cocktails
   

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10. J

    Jasmine VIP

    Philadelphia1 review

    2.0

    Dined on 15 February 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Please do not overbook your guests in the future. We ended up waiting an hour and 10 minutes with a reservation (we were told 20 more minutes a few times which was annoying). we pre-paid the whole dinner in advance so we couldn’t even walk away Even if we didn’t have to wait, food wasn’t that great so it made us more upset. Overpriced. Slow service. after we got seated, took 10 minutes for a server to come to our table. Took additional 20 minutes to finally get our drinks We will not come back
    

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