Seréa

Review summary

1. LM

   LoriM

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was excellent. I highly recommend the whole fish. The appetizer of calamari was outstanding. But the service was not good. Our waiter did not tell us any specials and was not attentive. I didn't like his attitude. The first thing he told me was that he was stressed because he was so busy. I do not need to hear his problems when I sit down at my table. For the price, I would go to Stake in town.
   

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2. J

   Joanne

   VIP

   Washington DC

   21 reviews

   3.0

   21 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Christmas dinner was disappointing. I ordered the salmon. Came cold. Sent it back. Second time around much smaller piece and not well prepared.
   

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3. j

   jay

   VIP

   Phoenix

   21 reviews

   4.0

   21 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were very kind and accommodating. The food was very good. It was a typical cool December night and the heaters for the outside dining were wholly inadequate. They throw off very little heat..
   

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4. K

   Kimberly

   San Diego

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the staff to the meals it was fabulous , even on a very busy night it was an awesome experience
   

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5. B

   Bridget

   VIP

   Los Angeles

   24 reviews

   4.0

   24 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Christmas Day dinner at Serra…getting into the restaurant was a challenge due to the crowds swarming the Del.😊 We were seated right away directly outside the “inside” of the restaurant. Good move as inside is very loud. Drinks arrived quickly and service was very good as Amy was our server. I did discover after about 30 minutes that my pants were quite damp due to the cushion being wet. Damp enough that my underwear was also damp. I did not notice when I sat down as the heat lamp was warm. My husband exchanged it for another chair and we told our server. We did not make a fuss. We ordered two martinis- I ordered the Kalamata special- very good. We ordered the ceviche and tuna tartar - both were delicious. My husband ordered the Caesar salad and it was also delicious and great presentation. We both ordered the salmon, spilt the crispy brussel sprouts and ordered some potatoes. Everything was quite good! The manager offered us “a” complimentary dessert or “another cocktail for me due to the wet chair. We declined both as we were full and finished. He then comped one of our appetizers which was $29. Personally I thought that was a weak effort. So when I say the service was good that was because of our server. Another thing as we were walking to our table the manager and a few staff were discussing schedules as we walked between them. They were in opposite sides of the path and we could only walk between them following the hostess. None of the staff welcomed us as we walked past them. The hostess was very professional though! Also the floor around us was tile and it was dirty. My husband and I joked about “fine dining”… dirty floor and wet chair. All in all… fabulous food, great table service. Weak management.
   

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6. A

   Amy

   VIP

   Phoenix

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Beautiful location and ambience. Food is good but expensive, although not unexpectedly for a resort restaurant. Service was awful. Appetizers delivered after salads, sides and bread delivered only after entrees finished and after having to hunt for anyone working to find out where they were. Then waiter disappeared and had to again hunt for anyone to first bring the check and then again to take the check. The service issues really detracted from what was otherwise a lovely dinner in a beautiful place.
   

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7. M

   Mike

   San Diego

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Slow service and expensive for the amount of food you get.
   

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8. J

   Jennica

   VIP

   San Diego

   21 reviews

   5.0

   21 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is always one of our favorite places! We love the food, the ambiance, the view, everything. It’s tradition our family comes to Serea for dinner followed by ice skating on the Windsor lawn, every Christmas. It’s one of our favorite holiday traditions. Of all the times we’ve come, Brett has by FAR been our best server yet! He truly made our night so wonderful!
   

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9. T

   Thalia

   VIP

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time here! Brett was our server and he was absolutely fantastic!!! Fish was excellent!
   

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10. A

    Austin

    VIP

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    This place is not very good. It claims all these awards but the service was sub par. The food was ok but left a lot to be desired for the price. They only have a public restroom. My wife had to wait in line for 15 minutes to wash her hands. For the price that should not happen. Won’t be back.
    

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