Serafina Vino e Cucina 30 Broad

Review summary

1. D

   Doug

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Italian food is about simplicity and freshness yet there is a certain care and love that needs to go into the process. Perhaps when this was not a “mini chain” things were more cared for and regulated. First, as many have noted, the service was to be desired. The restaurant was rather full and the staff consisted of a hostess, a bartender/waiter and one waitress who were tasked to tend to all the tables. Our order was taken and eventually, after a significant wait, our food was served. That was the extent that anyone checked up on us. It was a fairly pricey establishment and one would expect a little more focus service wise. I had to go out of my way to flag down the bartender/ waiter just to get a check. Ok food. There were seven of us so there plenty of opportunities to show their craft. Sadly everything fell significantly short. The bruschetta was on toast points with just diced tomatoes and basil. Taste was ok but nothing flavorful enough for me to notice. Was hopeful for things to come. The Caesar salads were lacking flavor and were dry and under dressed. Croutons lacked any flavor as well 3/10. The burger was somewhat cold and dried out. A reheat perhaps but over cooked, dry and a little cold. The Raviolis were soggy and completely drenched in butter and lacked much flavor. The red sauce dishes were acceptable but the sauce had no body. Not much better than a Raos or other higher end jarred sauce. Meatballs were not tough but not tender either and had a canned spaghetti and meatballs aftertaste thing going on. Off putting enough that I did not want to continue eating them. Eggplant parm was soggy, chewy and lacking any crisp at all. A blanket of cheese over the whole thing did not improve things. Edible but not enjoyable. Overall, portions were quite small. Left feeling a little hungry after dropping close to 300 on the meal. No care was put into this food. Just churned out with little to no care. One can tell there are some good ingredients there but…
   

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2. T

   Tami

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ravioli is made in house. Savory sauces. The tomatoes on the bruschetta could be better. The green salad was good, perhaps a bit of garlic would be nice. They had desserts made in house as well. Near the NY Stock Exchange and Wall Street. Friendly server.
   

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3. R

   Ron

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   I realize it was Valentine’s Day so it was extraordinarily busy. The food was exceptional. There were a few key staff members really making a tremendous effort to keep things moving. However, they were going it alone. My waitress walked out in her coat in the middle of my service. I had at least five different staffers during my visit. The manager (I’m assuming ) was gracious and apologetic. The price was reasonable and the food was great. Staff can make or break a business. The food and atmosphere are worth the wait but I hope they can get better support staff. Managment and kitchen can’t do it alone.
   

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4. S

   Santiago

   New York City

   1 review

   5.0

   1 review

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of my favourite restaurants downtown. The food is amazing , staff is amazing and price is very decent. The manager Cristian is truly an incredible person! Love this place
   

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5. J

   Jayme

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 22 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great birthday dinner spot for our son. The staff was very sweet to accommodate both kids.
   

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6. J

   Joanna

   VIP

   New York City

   22 reviews

   5.0

   22 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was impeccable and very helpful and very kind.
   

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7. K

   Katie

   VIP

   New York City

   15 reviews

   3.0

   15 reviews

   Dined on 14 January 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food had no flavors. Ordered the meatballs appetizer and it was hard as though it was previously frozen.
   

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8. R

   Rafael

   VIP

   Naples

   13 reviews

   5.0

   13 reviews

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gabriela provided us with an excellent service. That's really make a difference.
   

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9. b

   bertha

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service great food ambience was also very nice
   

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10. J

    Jessica

    San Francisco

    1 review

    3.0

    1 review

    Dined on 25 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2

    Decent food, bad service - understaffed and the one waiter they had for the place didn't put in any effort
    

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