Scalo

Review summary

1. V

   Virginia

   San Francisco

   32 reviews

   vip
   2.0

   32 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We have been dining at Scalo pretty much since it opened back in the 20th century. We've had many delightful meals, and enjoyed the location, the ambience and the service. We returned this time after some months, hoping to revisit good times. We arrived on time for a 7:15 reservation, awaiting the host's return to the reception desk. Once we were seated, it took nearly half an hour for our server to greet us. He was gracious and apologetic. We gave him drink orders, including a bottle of Pellegrino, which meant more minutes passed before we even got water. We ordered salads and entrees. The salads came long before our drink orders--the server said the bartender was slammed. Finally we got our drinks. Entrees came about 8:15. Two of us ordered pasta, the third ordered chicken and was served veal (though the expediter realized his mistake and then brought the right order with apologies). The food was. . .okay. But the wait wasn't worth it. I'm sorry to say, this was a pretty big disappointment at a restaurant we've loved.
   

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2. P

   Parmie

   New York City

   15 reviews

   4.0

   15 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our food was delicious. I had the piccata. My friend had the pasta with eggplant. The cocktails were also outstanding. And it is very clean and comfortable. Our waiter Sergio was distracted and forgot to bring my drink. But definitely a wonderful go to for a nice night out. The bar was packed and everyone seemed to be having a great time.
   

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3. D

   Daniel

   San Diego

   8 reviews

   2.0

   8 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   I don’t know what happened to Scalo, but this was the first truly bad meal I’ve had there in 15 years.
   

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4. C

   Clint

   New Mexico

   58 reviews

   vip
   5.0

   58 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Much better than the last time. I'm glad we tried again. Very attentive staff and excellent waiter. Food high quality. Great wine. Excellent experience with another couple before concert.
   

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5. G

   Gary

   New Mexico

   1 review

   2.0

   1 review

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   So we go to Scalo several times a year. This year we made a reservation thinking it would be busy no the weekend after Thanksgiving. We arrived on time, were sat quickly but the restaurant was almost empty. No problem. The issue we had was there seemed to be only 1 maybe 2 waiters on staff but even with only 2-3 tables the service was really slow. We almost had to find and track down someone to take our order then it seemed like for ever to get our food and after the meal waiting to be asked if we wanted desert or coffee again seemed like for ever. you would look around and there was no one around. Only person we saw a lot of was the young lady refilling our water glasses. Just not great service for an empty restaurant even if there were only 2 staff waiting tables and two cooks. Also the food today was just ok. Not horrible but we have had way better meals at Scalo over the years. So not the best. Will try again in a few months and hope it gets better.
   

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6. M

   Matthew

   New Mexico

   54 reviews

   vip
   3.0

   54 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Scale seems to have very good days and ok days. I've never had a bad meal or bad service, but yesterday was toward the low end of the range. The sauce on the pasta was surprisingly ungenerous, the bread was not particularly fresh, and the server seemed a bit distracted, or perhaps overstretched.
   

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7. N

   NEAL

   Las Vegas

   6 reviews

   4.0

   6 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Dinner was lovely. The staff was accommodating to our needs.
   

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8. F

   Frank

   New Mexico

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   This was a Thanksgiving buffet. Plenty of food, great bar and great service. Unfortunately, the vegetables, potatoes and even turkey were very bland with no spicing other than salt, which is not what I expected for an Italian restaurant. The desserts were also good, though they were slow to restock the whipped cream. The cocktails were great. I would like to return and try their regular menu with the spicing I would expect for an Italian restaurant.
   

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9. M

   Marcia

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   They did a good job with the thankfulness buffet. The only issue was our seating. We got there before almost everyone else but watched several parties get seated. Then, they took us to an area with a bunch of steps that was a challenge for my mom who uses a walker. There were plenty of seats on the main floor when we got there that they could've given us. It was just inconsiderate. Otherwise, the servers were nice and the food was good. I didn't expect crab legs at a Thanksgiving buffet!
   

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10. K

    Kimberly

    New Mexico

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a very enjoyable Thanksgiving buffet at Scalo's. There were many other people there, as we expected, but all the dishes our family group of seven tried were excellent. Scalo's had called before we arrived to see if we would like an upstairs table and we said that would be fine. It proved to be an excellent choice because the noise level was lower than on the main floor and we were able to enjoy conversations. Our service was outstanding and everyone agreed that this had been an excellent choice.
    

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